Picked up an extremely dirty package with clear signs of damage. When unboxed at home, the damaged to the package was reflected on the TV stand. Couldn’t call the store so had to make a second 15 mile... Ver mais
Localização
Trocar localização36 South Groathill Avenue, Blackhall, EH4 2LN Edinburgh, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered a dehumidifier for collection recently. Easy to use website. Got a promo code which gave me a really good deal. Got a text when my order was ready to collect. The customer service advisor... Ver mais
Amanda at the Edinburgh Craigleith Homebase store was super helpful and friendly, helping me plan my new kitchen from scratch. Nothing was too much trouble, and when I changed my mind about the type o... Ver mais
Amanda is part of the kitchen design team at Craigleith Homebase and she has been excellent throughout the whole process. A poor choice of builder on my part resulted in a lot of stress and changes w... Ver mais
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Edinburgh
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
36 South Groathill Avenue, Blackhall, EH4 2LN, Edinburgh, Reino Unido
- 0345 640 7120
4,3
Excelente
172 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 46% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service and very rapid
Great service and very rapid
Thank you
17 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - Edinburgh
Hi Happy,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Grumpy staff member…
Bird bath I ordered was very obviously broken tho the staff member presented it without comment. He had to ask me four times for my order number as he was engaged with another assistant on the computer. Was offhand when I pointed out the break. He asked another assistant to see if there was another birdbath. The other assistant found one and was very helpful showing me how it assembled and advising best way to travel it in the car.
15 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - Edinburgh
Hi Jane,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Very good service
9 de dezembro de 2023
Resposta da Homebase - Edinburgh
Hi Scott,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Don't buy online...go and see it and check it out first
Sadly...I was disappointed...the wee table top was not straight....it was slanted....I've had to put rubber on the surface to stop a potential hazzard, with a cup or glass tipping off. Price was great £19.99....not worth the hassle to change it over...other than that it would have been perfect
5 de dezembro de 2023
Resposta da Homebase - Edinburgh
Hi Susan,
Thanks for bringing this to our attention. We’re sorry to hear you're not happy with the product. Feedback is like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) if you would like to discuss this further.
Many Thanks
Team Homebase
Outstanding service
Couldn’t find a set of Christmas lights, so I asked for help from the man on the Christmas area, who was extremely helpful and found the correct ones straight away and then he also helped me pick a tree. He was very polite and chatty and made me feel like he wanted to help me and not the usual robotic service you receive in shops these days. I then asked if I could speak to the manager at the checkouts so I could let them know how great the service had been and the lady pointed out that the man who had served me, actually was the manager himself, so I was very pleased to know that he had taken the time to help me, especially when he could have just sent someone else. Will definitely be back and love shopping in Homebase and my local store in Edinburgh.
10 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - Edinburgh
Hi Julia,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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