The delivery went well, once the driver found the correct address, by telephoning me for directions. The YouTube video stated 45 mins. to complete - absolute rubbish! It took five hours, 2 people... Ver mais
A empresa respondeu
Collingwood Retail Park, Newgate Lane, PO14 1AN Fareham, Hampshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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The delivery went well, once the driver found the correct address, by telephoning me for directions. The YouTube video stated 45 mins. to complete - absolute rubbish! It took five hours, 2 people... Ver mais
A empresa respondeu
Website much improved, smoother and works better and faster than some of Homebase's major competitors. Also impressed by wealth of information about products and user-friendly checking of stock at m... Ver mais
Faith was exceptionally caring during our kitchen design. Ensuring she met my financial needs whilst delivering a design that exceeded my expectations. She had some brilliant ideas and insight which h... Ver mais
We decided to go to Homebase to enquire about a brand new bathroom and glad that we did. From start to completion the expertise and professionalism has been second to none. Thank you to Faith - the de... Ver mais
Escrito pela empresa
Escrito pela empresa

Collingwood Retail Park, Newgate Lane, PO14 1AN, Fareham, Hampshire, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 45% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We decided to go to Homebase to enquire about a brand new bathroom and glad that we did. From start to completion the expertise and professionalism has been second to none. Thank you to Faith - the designer, product guider and organiser; Mike and his amazing team - the builders, tilers, floor layer and tidy uppers. Amazing and would strongly recommend them all. We have a beautiful, amazing bathroom.
Trina at fareham homebase was incredible so informative and nothing seemed a bother thank you
Easy purchase online
On time quick delivery
Even brought it into my dining room for me as I'd hurt my hand
Very polite and friendly
Went to buy a CO2 alarm. Only one on the shelf which
was an empty box and said on box "Please speak to a Team Member to purchase this product". Could not find anyone so went to checkout. Person there said that she had to go out the back to find it. Took ages and then she came back with wrong one and had to look for it again. Eventually found it , put it through till and came up with £27 but the shelf said £22. After another delay i was told that the shelf price was wrong but they would sell it to me for £22. Not a very rewarding experience. very inefficient system to find product , not enough staff, and too much delay for which did not even get an apology. Will think twice before going back.

Resposta da Homebase - Fareham
Quick service. Offered to take products to car.
Claire was really helpful, guided me to the right products for my painting job. Also helpful tips getting the paint job done properly; I feel inspired and can't wait to start. Friendly and professional. I'll be back here instead of B and Q. Thanks Claire
Wrong items picked twice. Will have to return.

Resposta da Homebase - Fareham
Very quick. Got to store and all ready. Very helpful loaded into car. Very nice staff. Thankyou
Easy to use website, great follow up e mail and text and easy to collect x x

Resposta da Homebase - Fareham
Ordered on line to pick up next day. Fantastic service and cheaper then before Christmas. Staff are very friendly too.

Resposta da Homebase - Fareham
An absolute pleasure visiting the Fareham store last week.
Gemma was amazing, providing me dedicated, 1 on 1 help. She's such a warm character and a real pleasure to deal with.
I was also helped by Claire and Mike W who were also great, treating me with kindness, patience and respect and being very helpful.
A great team of which the company should be proud from my experience!

Resposta da Homebase - Fareham
Found what I wanted online, did click and collect and served by friendly staff.

Resposta da Homebase - Fareham
Ordering was easy enough, collection too, but no sign of the 4x Nectar points I was promised, in fact, no indication at all that even the normal nectar points have been awarded.
Easy to reserve and pay for item online. Item was ready for collection very quickly. Product works well and is good value for money

Resposta da Homebase - Fareham
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