Homebase - Farnham Avaliações 89

I was able to change the item I ordered with no fuss or bother. Excellent service.

Staff were great its terrible they are going to lose their jobs shameful on the company

Great friendly staff. Amanda is always smiling and happy to have a laugh with us at check out/customer service. Always nice to see people like her working in a customer service role as it makes for a more pleasant experience for customers :) see you next time!!

Had what I wanted and store was tidy

Staff very friendly and carried chairs out to my car for me

Everything was easy, from ordering to collection. Polite and pleasant member of staff.

Very efficient service
Will definitely use again

Very easy, quick and straight forward thank you. Helped replace the Terratek one I had very quickly and I didn’t want to get a third Terratek pole hedge pruner (has a design flaw with its pole extension in securing it and both went blunt too quickly on different hedges/shrubs).

My experience today was extremely good, staff were friendly helpful and kind.

You were offering 10% off in store but not online. I only realised when collecting item. I mentioned it to your member of staff who only commented “Oh!”. No offer was made to refund difference in price. Very poor service!

Refund now applied- thank you

Rosie was a really lovely lady, she was very talkative as she was putting my items through.

Purchased Aftercut All in One Autumn Lawn feed. Good Saving - I had seen online that it was £3.20 off - and the Homebase had another 10% off everything.
Item was clearly displayed - but only showed the list price of £16 - not the £3.20 saving price of £12.80. However the till had the discount price + 10% off so only paid £11.52
I notice ONLINE Homebase is displaying this item under the wrong heading - It is not "Grass Seed" but "Lawn Feed"

Great service when having some paints mixed up after 8 brought in the tester to show him which has cost £4.50 , he forgot to give it back to me and the shop half an hour later says it isn't there, if it isn't then it's been stolen.!!

Easy using click and collect, quick when I went to Farnham store to collect my chair, the lady was lovely and polite I would definitely shop again and use this service

Love using the click and collect service. I know that when I arrive, it's already for me and I know that I get what I needed. Just walk in and pick up. If I have any heavy item's, I'm offered assistance. Well done homebase.

The staff were super helpful and friendly. Thanks!

I went to click and collect my order and I was greeted with such a friendly welcome. I can’t remember the lady’s name but she should keep doing an amazing job.

Staff were really helpful and quick on getting my item

Everything I needed and service with a smile!!
Amanda was very helpful and pleasant.