Fast collection time - good collection but WHY put a large sticker across the product when it could have been stuck to the large square label already attached . Had to buy lighter fluid to remove the... Ver mais
A empresa respondeu
Great Eastern Square, Station Approach, IP11 7DY Felixstowe, Suffolk, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Fast collection time - good collection but WHY put a large sticker across the product when it could have been stuck to the large square label already attached . Had to buy lighter fluid to remove the... Ver mais
A empresa respondeu
Shopping for battery lawnmower. Wanted additional batteries. Dave was most helpful in sourcing and checking they were correct. Also the lady at checkout at 1745 on Mon 11th Nov was very pleasant and h... Ver mais
Delightfully browsed the Felixstowe store today and ended up buying a few Christmas bits with the assistant of a young lady around Christmas, she was very polite, patient and full of ideas to help in... Ver mais
Although item I wanted was on display I could not find where it was stocked so as to make a purchase. To cut a long story short I co-opted Maya’s help which she gave willingly. She went over and abo... Ver mais
Escrito pela empresa
Escrito pela empresa

Great Eastern Square, Station Approach, IP11 7DY, Felixstowe, Suffolk, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 48% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I bought a storage unit from Homebase 2 years ago for my parents and it was still under guarantee but one of the components was faulty and had stopped working.
I couldn't have asked for better service.
The manager was so helpful and the staff went above and beyond to be able to source the part for me. My parents are very happy and Homebase provided an excellent service even after the purchase.
Perfect - in and out in a few minutes. Stuart had prepared my order and it was so easy to collect. Shame about the rain though. Thank you.
Ryan was very helpful and mixed the correct colour of paint.
Thank you
Extremely helpful staff. Both Ryan who served me and Paul who helped to load my stuff into my car. I purchased compost.
A super store, with helpful staff, Luke on the till was very friendly. 5 stars indeed
This is based on the Felixstowe store. The store felt spacious and the lighting was comfortable. Items were well-presented and I found what I was looking for. The items were reasonably priced. Luke - at the checkout - greeted us as we entered and was pleasant when I purchased the items. Good service is very important to me and it was a positive overall experience.
Cracked Lid, and one of the boxes was the wrong size. Costing me two trips to and from.

Resposta da Homebase - Felixstowe
I regularly visit this store and Luke is always ready at the till with a smile.
Tim went above & beyond for us, can’t thank him enough! We needed a product that Felixstowe didn’t stock and he personally brought the item from a neighbouring store. Always top notch service from all the staff in Felixstowe!
The process for ordering to collection was seamless even to the young gentleman putting the heavy item in our car.
Home improvements items Loraine was so helpful and friendly
Stuart was brilliant. He was approachable and had knowledge of the area that I needed. He talked me through what I needed to do and asked questions to make sure I was buying the right item. Thanks Stuart
Lovely staff at Felixstowe. Always very helpful. Thank you.
I’d ordered the wrong size inserts and the young man at collection pointed it out. He told us where to find the correct sizes and then refunded the original ones before taking payment for the correct inserts. I’d say he went above and beyond to be helpful.
Just what I needed in stick and online buying so easy!
Always a handy little store, but they can be quite overpriced compared to other places.
Friendly, helpful staff. Will definitely do click & collect again.
Quick service with really helpful, polite staff.

Resposta da Homebase - Felixstowe
Really good friendly staff, good product range and was able to click and collect the same day

Resposta da Homebase - Felixstowe
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