Having driven 50 minutes to collect a click and collect, we found the item to be cracked and faulty as we were loading it in the car. As there were no others available in store, we left empty handed.... Ver mais
A empresa respondeu
Moor Allerton Centre, King Lane, LS17 5NY Leeds, West Yorkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Having driven 50 minutes to collect a click and collect, we found the item to be cracked and faulty as we were loading it in the car. As there were no others available in store, we left empty handed.... Ver mais
A empresa respondeu
Me and my husband been to many stores looking to buy a new Kitchen at best price .we visited Leeds homebase at Allerton Centre and we spoken to Frances Ballance who is a Kitchen and Bathroom Expert .... Ver mais
The goods were quickly brought to the till so there was no delay. They were exactly as ordered so that side of the transaction was fine. I also bought a couple if other things one of which I had to c... Ver mais
We used Homebase for the kitchen after seeing the good job of my parents in Plymouth. Very pleased, so when the opportunity arose for a new bathroom went back to see Frances again. She doesn’t disappo... Ver mais
Escrito pela empresa
Escrito pela empresa

Moor Allerton Centre, King Lane, LS17 5NY, Leeds, West Yorkshire, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 46% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience ordered by click and collect, and collected same day. Everything was quick and efficient, staff were great.
I ordered some grey anthracite cup handles that I really liked but then found there were no matching knobs or bar handles to go with them. This was disappointing and a little strange I think but Homebase refunded me without an issue.

Resposta da Homebase - Leeds
Ordered a Kacher pressure washer click & collect in Leeds. After travelling from Wakefield to pick up order only to find they had given me the wrong item. Had to go back to change it. Luckily they still had one.

Resposta da Homebase - Leeds
Ordered and collected in just over an hour.
Did click and collect order, both items showing in stock. However one item was then cancelled as it was not in stock. Got to store, no one at click and collect desk so had to go and find someone. Not the first time this has happened.

Resposta da Homebase - Leeds
Home base moortown Ordered it was done in the hour when I got there it was ready to pick up . Was wanting some pea stones but they had non in the store so look on line said 10 so I asked and they said they hadn't been written off yet as broken bags. So been checking and they still haven't done it . Really need some pea stones they need to correct the figures so customers can buy
I found the colour of paint I needed, which I was unable to find anywhere else. Ordering online for collection was very simple.
Just bought something cashier mathew needs to understand what customer service is. How are you or thank you should be basic skills than just ignoring you.

Resposta da Homebase - Leeds
Really pleasant staff, whole process was quick and item was ready for me when I arrived
On line order. Text received within the hour saying ready for collection. Staff at Moortown, Leeds store extremely friendly and helpful.
Easy and straightforward . Delivery efficient and contact good..
Flymo lawnmower was on promotion at a good price.
Product easy to order online and I was kept updated on the store collection date.
It was easy to order online and to pick up via click and collect
Friendly and quick service.
Put the garden set into my car, no problem. Thank you
Really good - until I came to try to remove the sticker asking for a customer service review…which wouldn’t come off cleanly and required careful (time consuming) scraping off and wiping away the residue (with lighter fluid) 😬🤦🏻
Staff is friendly and service is efficient and fast!
Excellent service. Click and collect order ready on time. I was kept up to date when the order was ready to collect from in store. Courteous and helpful staff
Quick and easy to collect.
The young man lifted the boxes into my car as a matter of service. Greatly appreciated as I wouldn’t have managed them on my own.
Had a disappointing experience. Picked up my tin of paint, when I got home the lid had come off and paint was everywhere inside my shopping bag. Thank goodness I didn’t put the tin directly in the boot of my car, and my shopping bag was robust enough not to leak.
Given that I usually have to prise the lid off a new paint tin with a flat edge screwdriver, I have no idea how this happened. Could I have been sold a tin of paint that had been returned after being opened?
Sent emails to the customer services, but they have all bounced back.

Resposta da Homebase - Leeds
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