fantastic customer service! i bought 25 paint testers and the price wouldn't work on the till so each one had to be entered manually! it took Evelyn (231876) ages and I said I'd leave them but she sai... Ver mais
Localização
Trocar localizaçãoEnterprise Way, Bramingham Park, LU3 4BW Luton, Bedfordshire, GB
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Veja o que dizem as avaliações
Evelyn at the Luton store was really helpful helping us obtain a specific set of Christmas tree lights. Approachable, pleasant, kind and really helpful. She had knowledge of where products are in the... Ver mais
Deja vu... yet again, searched items were out of stock at local Luton store, so attempted ordering using the 'deliver to store' option. Got to the Basket page, lo and behold, 'Basket Error' warning. A... Ver mais
A empresa respondeu
Incredibly rude and obnoxious woman on till. Accused me of queue jumping then proceeded to slag me off to customer behind me as i paid and left store, obviously though i was out of earshot. Appa... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Luton
Escrito pela empresa
Homebase
Escrito pela empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Enterprise Way, Bramingham Park, LU3 4BW, Luton, Bedfordshire, Reino Unido
- 0345 640 7049
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 44% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great guidance and support when buying paint.
With my wife soon expecting to give birth, late on a Monday I urgently needed to purchase paint to redecorate two rooms.
The choice of paint can be quite bewildering - however Keely gave me loads of guidance, advice and support to find and purchase the paint I needed. Friendly, attentive and patient. THANK YOU!
Paying at the checkout was an equally pleasant experience with Evelyn serving me. THANK YOU!
Located a plant on sale
Finished billing and went back to the store to check if they had a plant which I checked online said it was available to click and collect at the store. Went in to the customer services and Evelyn was nice and helpful as she was able to locate the plant for me.
So helpful lovely girl 10/10
So helpful, polite, nothing was to much trouble . The young girl even loaded our table and 4 chairs into the car on her own. Would shop there again and recommend to anyone
Great customer service at homebase
I was given well informed advice over choosing some garden furniture we were offered additional items like a parasol and base, Evelyn talked me through my options for a parasol base as I’ve never had a parasol before and I have to say she was very patient whilst I made a decision. One thing I really appreciated was that she suggested I go home and measure up to be sure the furniture would fit as I had some doubts and wanted to be sure. Thank you for your time Evelyn.
Wonderful service
I wanted to thank Evelyn for her exceptional service and help. She is a credit to your Luton branch! I ordered a hedge trimmer online and when I arrived to collect it, there were none in stock. Evelyn gave me the next model up at no extra charge so that my journey was not wasted which I really appreciated. She was super helpful and friendly. Thank you so much. A+ customer service!
Lawnmower Purchase
Just purchase a lawnmower from Luton store excellent service.
I wanted to say what a lovely experience with sally today
I wanted to say what a lovely experience I had at Homebase today. Sally was extremely helpful and caring. I’ve not experienced such great customer service in a long time.
Evelyn was very pleasant and helpful
Was served by Evelyn
Was served by Evelyn, she is the most friendliest and helpful lady. I have been served by her a few times and always forget to leave feedback.
Great staff encourages you to go back
Ordered and paid for the items…
Ordered and paid for the items on-line.An Assistant phoned within 10 minutes to let me know one item wasn't available in the colour I ordered. Chose another colour and collected them this morning. Brilliant service !!
Very friendly and helpful
Very friendly and helpful - really good service
Easy replacement
I had purchased some light fittings but unfortunately one had a fault. Took them back and received a replacement very quickly and easily with great service from Tracy who helped me to check the replacement thoroughly before I left to ensure it was intact.
Welcoming & helpful
The member of staff was really helpful giving me some options & ideas when I was unsure of what colour I wanted
She even went out of her way & showed me how the colour pwould look like by getting on the computer with a picture scene giving me a better idea fir my final choice.
The lady that served me at the till was…
The lady that served me at the till was really lovely and very helpful.
The staff (Evelyn at Luton)
The staff (Evelyn at Luton) that attended to use was really rice and helpful. Gave me good advice with the colour and stuff to get. Also helped with our council vouchers.
Very helpful staff before I ordered my…
Very helpful staff before I ordered my items for Click and Collect. Rare to have such good customer service these days. Well done
Evelyn at Luton was super friendly and…
Evelyn at Luton was super friendly and helpful
Evelyn has a super friendly and bubbly…
Evelyn has a super friendly and bubbly personality. Great communication with the customers, my family was well satisfied by her service.
Evelyn was nice and friendly
Evelyn was nice and friendly
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