fantastic customer service! i bought 25 paint testers and the price wouldn't work on the till so each one had to be entered manually! it took Evelyn (231876) ages and I said I'd leave them but she sai... Ver mais
Localização
Trocar localizaçãoEnterprise Way, Bramingham Park, LU3 4BW Luton, Bedfordshire, GB
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Veja o que dizem as avaliações
Evelyn at the Luton store was really helpful helping us obtain a specific set of Christmas tree lights. Approachable, pleasant, kind and really helpful. She had knowledge of where products are in the... Ver mais
Deja vu... yet again, searched items were out of stock at local Luton store, so attempted ordering using the 'deliver to store' option. Got to the Basket page, lo and behold, 'Basket Error' warning. A... Ver mais
A empresa respondeu
Incredibly rude and obnoxious woman on till. Accused me of queue jumping then proceeded to slag me off to customer behind me as i paid and left store, obviously though i was out of earshot. Appa... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Luton
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Enterprise Way, Bramingham Park, LU3 4BW, Luton, Bedfordshire, Reino Unido
- 0345 640 7049
4,8
Excelente
249 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 46% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wallpaper order
I ordered just 1 roll of wallpaper. It came well within time schedule. It looks exactly like the picture and very pretty in my little living room.
30 de abril de 2024
Friendly and professional
Evelyn, who was on the checkout was very friendly and professional. Lovely to be served by someone smiling, don’t get that in many stores these days! Thank you for great service!
13 de maio de 2024
Avaliação não solicitada
Very accommodating staff member who…
Very accommodating staff member who helped us load our purchase into our car
12 de maio de 2024
Avaliação não solicitada
Our trip today has been amazing 👏
Our trip today has been amazing 👏
We couldn't get what we wanted, but a member of staff (Evelyn) helped us to purchase similar better and better value, and we couldn't be happier
Evelyn was an absolute star, and she is a great asset to the store with her knowledge and customer care
12 de maio de 2024
Avaliação não solicitada
The member of staff was very professional and knowledgeable
The member of staff that I meet when I arrived at the store was very professional and helpful. Once I gave my order reference number he knew what to do and gave me my order instantly on a trolley, he also assisted in getting other accessories required. Even the cashier was friendly.
10 de maio de 2024
Avaliação não solicitada
Thank you Evelyn :)
A few weeks ago my mum and I went to buy some plants for our garden, Evelyn was so friendly and helpful in helping us choose the right plants. I only went in to buy 2 plants and ended up with 5! Thank you Evelyn :)
13 de abril de 2024
Avaliação não solicitada
Lovely customer service
Lovely customer service! Thank you Evelyn :)
9 de maio de 2024
Avaliação não solicitada
Quick efficient service
Quick efficient service. Cashier at collect point was very pleasant and polite.
6 de maio de 2024
Avaliação não solicitada
Great service from Evelyn today to get…
Great service from Evelyn today to get paint mixed. Service with a smile
5 de maio de 2024
Avaliação não solicitada
We went to Homebase to grab some paint…
We went to Homebase to grab some paint and Evelyn from Luton was great. She mixed up all our paint and was very helpful and friendly throughout and we even got 20% off with the colour mixed paints!
5 de maio de 2024
Avaliação não solicitada
Had faulty item which I returned and…
Had faulty item which I returned and reordered with no hassle!
3 de maio de 2024
Avaliação não solicitada
Evelyn and Paige are really helpful
Evelyn and Paige really helped tonight as I had a price query and they couldn’t have been nicer about it
30 de abril de 2024
Avaliação não solicitada
We went to home base today lady Name…
We went to home base today lady Name Peige No 231812,she help us find the item in store,she explains very well,she is friendly,thanks.
29 de abril de 2024
Avaliação não solicitada
Thank you Luke!
Luke helped me with a trolley full of boxes of Laminate flooring and went out of his way to help load them into the car. Very friendly and a credit to the store. Thank you Luke!
27 de abril de 2024
Avaliação não solicitada
Homebase Click and Collect.
Very good price and friendly service. Ready to collect when they said it would be.
27 de abril de 2024
Avaliação não solicitada
Great customer service .
The last 3 times I have visited Homebase I have been served by Evelyn . She checked that I found everything I wanted , was Very helpful and Very efficient . A pleasure to be served by her , a great asset to your company . Thank you Evelyn .
25 de abril de 2024
Avaliação não solicitada
Excellent
Excellent - picked up 4 pieces of skirting the gentleman serving checked over the pieces and went and got us another piece as one was damaged always good service at Luton Homebase .
27 de abril de 2024
Avaliação não solicitada
Eileen at Luton was cheerful and…
Eileen at Luton was cheerful and helpful. Thank you, Eileen.
26 de abril de 2024
Avaliação não solicitada
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