We recently purchased a kitchen from the Aylesford branch of Homebase. All delivery`s came at the specified day and time slot. These were all well packaged. We are very happy with the end result despi... Ver mais
Localização
Trocar localizaçãoSouth Aylesford Retail Park, Quarry Wood, ME20 7TP Aylesford, Kent, GB
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Veja o que dizem as avaliações
I went to homebase in Aylesford today with a budget in mind for a garden parasol and stand. I was met by George who was happy, engaging, helpful and proactive. George managed to save me nearly £100... Ver mais
When I reviewed stock levels on line said 5 remaining. When I got to store I couldn’t locate. Had great assistance from lady on checkout who confirmed there were 5 in stock. However she was alone on t... Ver mais
A empresa respondeu
So annoyed by my purchase -bought today click and collect. When I picked up the product, the box was open. The assistant, said ‘yeh, they’re like that sometimes’. No surprise to now find one of... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Maidstone
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
South Aylesford Retail Park, Quarry Wood, ME20 7TP, Aylesford, Kent, Reino Unido
- 0345 640 7072
3,7
Bom
99 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 47% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kitchen Design appt with Ricky from Aylesford- Maidstone
We purchased our new kitchen, designed by Ricky Rayner from Aylesford Maidstone Homebase. He was so friendly and helpful. Really honest advice and great suggestions for our very awkward shape kitchen.
10 de janeiro de 2024
Avaliação não solicitada
Unfortunately not all my order was…
Unfortunately not all my order was available even though it was confirmed available on online, was given a instore refund for the missing item.
8 de janeiro de 2024
Avaliação não solicitada
Resposta da Homebase - Maidstone
Hi There,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
The team are helpful and friendly…
The team are helpful and friendly despite there not being many of them
5 de janeiro de 2024
Avaliação não solicitada
Dan the man
Dan
What a legend
We was chasing a discontinued line but found one in the Maidstone store (not our local one)
He reserved it for us it was the last on
We arrived at the store
We paid and he helped us with it (sofa) to our vehicle
Very polite and helpful The lady at the till (Linda)was nice to
Thanks Dan
7 de janeiro de 2024
Avaliação não solicitada
Under a minute pleasant collection
5 de janeiro de 2024
Avaliação não solicitada
Great online shopping experience!
Website was easy to navigate and the click and collect ordering process was so user-friendly. Collected my paint today and really looking forward to having my living room painted for the New Year 😊
30 de dezembro de 2023
Avaliação não solicitada
Long wait at a vacant collection point
Left waiting longer than reasonable at the collection desk, which was unmanned. When someone did arrive they didn’t check my order number and just asked what I was collecting and my name (which they then got wrong)
30 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - Maidstone
Hi David,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Quick and easy
Quick and easy, staff polite, always a pleasant experience!
15 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - Maidstone
Hi Mrs,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Easy to order online using click and…
Easy to order online using click and collect. Good customer service too.
6 de dezembro de 2023
Resposta da Homebase - Maidstone
Hi Nichola,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Click and collect
When I reviewed stock levels on line said 5 remaining. When I got to store I couldn’t locate. Had great assistance from lady on checkout who confirmed there were 5 in stock. However she was alone on the tills so couldnt help me find them. I still couldn’t find so click and collected (had other things to do locally) and the order was ready well before the hour was up. Everyone was helpful and friendly despite being obviously short staffed.
8 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - Maidstone
Hi Carly,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Excellent customer service
Excellent customer service, extremely friendly and helpful staff who helped out and answered our queries. It’s refreshing to visit a store where staff go out of their way to help (especially Joanne) and have a friendly chat and a laugh at the same time.
8 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - Maidstone
Hi Jo,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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