Angela was fantastic - approachable, knowledgable, cheerful, friendly & incredibly helpful. She completely understood what my teenage daughter was trying to achieve with paint colours & we left fully... Ver mais
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Veja o que dizem as avaliações
I was in Store today and I ask one member of staff Lettie I think was her name as they still didnt deliver my parcel from 14 november we cancel them as we waiting long time and I would like to my refu... Ver mais
Came to this branch mainly to pick up a picture frame, despite some minor personal matter to begin with. Was served by a really nice young lady named Amber. A kind, helpful, and professional attitu... Ver mais
Visited Homebase in Newmarket on 05/05/2024 and Jo went above and beyond to help us, great service and an absolute pleasure to deal with her, very valued member of staff so would love to see her serv... Ver mais
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Newmarket
Escrito pela empresa
Homebase
Escrito pela empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Oaks Drive, CB8 7SX, Newmarket, Suffolk, Reino Unido
- 0345 640 7189
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service Homebase is efficient…
Excellent service Homebase is efficient and reliable
Ben P
Ben, he is always friendly polite and nothing is too much trouble a credit to Homebase I will be surprised if Homebase gets to keep such a pleasant young man for very long so enjoy him while you have him
Couldn’t be more helpful and considerate
Couldn’t be more helpful and considerate
Had everything I wanted in the…
Had everything I wanted in the Newmarket branch, good layout and helpful staff, including Amber who was very kind and helpful
Great service
Amber at checkout was friendly and helpful
Good shopping experience at Newmarket store.
Always a clean and tidy store with goods easily found. Particularly like the plants and garden area where everything on sale is in good condition.
Quick and simple
Quick and simple, didn’t even need my ID
Nice clear web site to make click and…
Nice clear web site to make click and collect order.
Staff were great at the Newmarket store, they could not have been more helpful.
Keep up the great work
To Joanne
To Joanne, I was so impressed with her help with grace and empathy she helped me a great deal with something I didn't know anything about and I can't thank her enough
Written By Preston Grant On Behalf Of Customer Whom Was Unable
Very friendly staff
I bought two spr Furn Paint cans and some masks. I asked a member of staff where to find them and he took me all the way to the aisle. Staff at Homebase Newmarket are always helpful and are nowledgable. The cashier Akash was very helpful and friendly.
Check paint type
Luckily I collected my order and not my daughter otherwise we would have had the wrong paint that I would have needed to go back to the store to exchange.

Resposta da Homebase - Newmarket
Very quick delivery well chuffed with…
Very quick delivery well chuffed with rug
LOVELY STAFF
The staff that helped us was very helpful and fast. Also helped us to replace a faulty item. Special thanks to Ben! Extremely kind and polite.
Extremely helpful staff due to…
I visited recently as we were due to move house. Jo and Paul were extremely helpful going above and beyond to assist with my purchases. I definitely will use Homebase in Newmarket again. Thank you for your help it really was appreciated.
Easy to use and a quick way to get your…
Easy to use and a quick way to get your order rather than waiting days for deliveries. My products were waiting for me and cashier was very helpful. Thank you.
I ordered a lawnmower online just…
I ordered a lawnmower online just before 4pm last Friday afternoon, I received confirmation straight away of my order by email, together with delivery details for the next day. On Saturday I received confirmation of a two hour delivery slot that morning. Lawnmower was delivered promptly by a great driver, parcel undamaged. Great service, thank you!
It was so easy to order and collect.
It was so easy to order and collect.
In all a pleasant shopping experience.
I would like to appraise the work Ashton…
I would like to appraise the work and support that we have received from Ashton! What an amazing employer you have a that store! We worked above and beyond to help us! What a brilliant person
Great service after returning faulty item.
Purchased a croydex Ontario toilet seat the day before from the Bury St Edmunds branch and when fitting discovered that the lock mechanism was faulty on one side. As we live closer to the Newmarket branch I elected to return it there as faulty. After a discussion with Ben then Jo and demonstrating the issue both apologised and immediately replaced the unit and after I fitted it is now perfect. Have to say great customer service received from both Ben and Jo and I have no problems recommending this store they are a great benefit to Homebase.
Newmarket Store.
Newmarket Store.
Whatever is happening to the above store. Sue in the plant dept is very friendly and knowledgeable. But I can’t believe how in the last few months the plants look half dead, they then reduce them by 50 per cent. They need to go in the skip.what a waste.
As you pay, you have to now queue while someone,on the till does a click and collect, trollies everywhere.
The staff are very friendly and will help you take items to the car ,the.
Assistant Manager is rude and needs more training on customer relation skills on many occasions previous.
Wouldnt you think they would make it welcoming when they are closing quiet a few stores around the area

Resposta da Homebase - Newmarket
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