Really liked that I could click and collect my 2 items that I needed as I knew I was going to be short on time, however on arrival at the click and collect counter there was a huge queue of people usi... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoLochavulin Drive, Lochavulin Industrial Est., PA34 4BW Oban, Argyll & Bute, GB
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Veja o que dizem as avaliações
Excellent efficient service. But 1 lamp is faulty. The charger won't go into socket
A empresa respondeu
Great experience, everytime I go in the staff are helpful and friendly. Happy to help me find what I'm looking for. Great shop to actually go into, instead of online as always great wee clearance bits... Ver mais
We visited the store to colour match some paint to a piece of furniture. I would like to say Lori was such a great help and the colour match was perfect! She talked us through the different paint fini... Ver mais
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Oban
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Lochavulin Drive, Lochavulin Industrial Est., PA34 4BW, Oban, Argyll & Bute, Reino Unido
- 0345 640 7807
4,7
Excelente
49 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 45% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wonderful service
Order ready upon arrival at store. One item out of stock but the web page showed that there was enough. Substitution for out of stock item was more than sufficient to complete the order. Great customer service and as always the staff at the Oban branch are faultless
10 de maio de 2024
Avaliação não solicitada
Online paint selector rocks!
Online paint selector and local stock availability made the sale
8 de maio de 2024
Avaliação não solicitada
Assistant very pleasant and helpful…
Assistant very pleasant and helpful Carried goods out to car All done with smile and helpful
1 de maio de 2024
Avaliação não solicitada
Click and Collect
Really liked that I could click and collect my 2 items that I needed as I knew I was going to be short on time, however on arrival at the click and collect counter there was a huge queue of people using the counter to pay for items as normal. Had to wait a good while and felt this defeated the purpose of click and collect service!
27 de abril de 2024
Avaliação não solicitada
Resposta da Homebase - Oban
Hi William,
We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
The woman who served me was vey…
The woman who served me was vey helpful… was nice to see someone so cheery for a change as alot of customer service ppl nowadays seem to have forgotten how to communicate and smile… smile doesn’t cost anything!
2 de abril de 2024
Avaliação não solicitada
Excellent efficient service.
Excellent efficient service.
But 1 lamp is faulty.
The charger won't go into socket
25 de março de 2024
Avaliação não solicitada
Resposta da Homebase - Oban
Hi Helen,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
I found what I wanted quickly and no…
I found what I wanted quickly and no queue to pay.
27 de março de 2024
Avaliação não solicitada
Great products,good pricing
25 de março de 2024
Avaliação não solicitada
Extremely helpful and pleasant…
Extremely helpful and pleasant assistants
18 de março de 2024
Avaliação não solicitada
Popped in to my local Homebase this…
Popped in to my local Homebase this morning. Service as always was 10/10. Sarah was very helpful, friendly and polite.
18 de março de 2024
Avaliação não solicitada
Always happy at Homebase
Always happy at Homebase. Today I was greeted with a smile and a very efficient transaction. Eva was great!
15 de março de 2024
Avaliação não solicitada
Easy order ,pay and collect fairly…
Easy order ,pay and collect fairly quickly with receiving a text message.
Staff very helpful and store assistant delivered straight to my car ,so huge thank you Homebase,Oban . Argyll
8 de março de 2024
Avaliação não solicitada
On time in full
28 de fevereiro de 2024
Avaliação não solicitada
Excellent service
Excellent service. Staff very pleasant and helpful. I love visiting and shopping at Homebase, Oban
26 de janeiro de 2024
Avaliação não solicitada
Resposta da Homebase - Oban
Thankyou for your feedback, much appreciated.
Great way to shop as saved a lot of…
Great way to shop as saved a lot of time with click and collect
15 de janeiro de 2024
Avaliação não solicitada
Very happy with my experience today
Was very happy with my experience today picking my items up. The girl who served me was so helpful, provided me with a black bag so I could carry my items home.
4 de janeiro de 2024
Avaliação não solicitada
Staff were friendly and helpful. Best shop by far.
Staff were friendly and helpful.
20 de dezembro de 2023
Resposta da Homebase - Oban
Hi Rosemary,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
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