I picked up a box of tiles and when I unwrapped and opened them 12 of them were broken and chipped.The box had fragile tape wrapped around it but someone obviously didn't take heed. On returning the h... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1, Oldbury Green Retail Park, Oldbury Ringway, B69 3DD Warley, West Midlands, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We went into the shop to get advice about a new kitchen. We had a limited budget and were expecting not to be able to afford anything! We were pleasantly surprised that they had kitchens within our b... Ver mais
My experience was great as my toddler had unfortunately had an accident in store and I wanted to clean up. Two lovely ladies assisted me and took care of it for me, they were so kind and understandi... Ver mais
I was very disappointed with the customer service I received. I ordered 2 expensive shelving units which were delivered to me a day before a party at my house. One of the units turned out damaged wit... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Oldbury
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Unit 1, Oldbury Green Retail Park, Oldbury Ringway, B69 3DD, Warley, West Midlands, Reino Unido
- 0345 640 7085
4,7
Excelente
219 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 47% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Teresa was incredibly helpful
Teresa was incredibly helpful, attentive and personable individual she is a credit to your organisation. I'm not sure we would have made the purchase had she not gone the extra mile to help us. When we arrived the pot that we bought was ready for us on a trolley.
20 de julho de 2024
Avaliação não solicitada
This is a really good Homebase very…
This is a really good Homebase very friendly people that work there ,especially Theresa she makes the place feel like home.She very informative about the products which help me purchase the correct ones. amazing lady
19 de julho de 2024
Avaliação não solicitada
Great staff at the Oldbury branch
Great staff at the Oldbury branch. Very helpful and I was dealt with very quickly. Brilliant.
18 de julho de 2024
Avaliação não solicitada
Extremely happy with the services…
Extremely happy with the services provided by suzett wiggin !she was so helpful and patient with my requirements. The end result after the units installed was very satisfying
and was delighted with her design and arrangements. Will be back for further purchases in the future.
30 de junho de 2024
Avaliação não solicitada
Raj the till girl was extremely …
Raj the till girl was extremely friendly and very helpful.
8 de julho de 2024
Avaliação não solicitada
Helpful and friendly
Straight in asked if I wanted any help! Then at rolls the lady was lovely really friendly smiley and chatty makes such a difference! (Theresa, was the ladies name)
2 de julho de 2024
Avaliação não solicitada
Kerry as usual is such a friendly and…
Kerry as usual is such a friendly and extremely helpful member of staff she always makes my shopping at homebase pleasurable
2 de julho de 2024
Avaliação não solicitada
Theresa on customer services till
Lovely lady serving on customer services till , Theresa , very cheerful and polite , made me feel cheerful too
3 de julho de 2024
Avaliação não solicitada
Easy to collect and very friendly.
Easy to collect and very friendly.
2 de julho de 2024
Avaliação não solicitada
Staff lovely there
Staff lovely there, especially Kerry on the till. Lovely selection of well priced healthy plants
2 de julho de 2024
Avaliação não solicitada
Popped into my local store today to get…
Popped into my local store today to get some silicone for the bathroom. Lovely colleague Sam served us at the till she was very friendly and helpful.
1 de julho de 2024
Avaliação não solicitada
Kerry was great
Kerry was great, friendly and efficient. Credit to your company and team.
1 de julho de 2024
Avaliação não solicitada
Efficient and staff very friendly and…
Efficient and staff very friendly and helpful.
23 de junho de 2024
Avaliação não solicitada
Excellent service
Had a really good experience today in Homebase Oldbury- big thank you to Teresa who was very helpful and personable. She gave me good advice - she was so helpful and accommodating. Thanks to her my bathroom is painted and finished. If you give staff rewards for good service then she definitely deserves one. She is a real asset to the company
23 de junho de 2024
Avaliação não solicitada
Sales assistant was excellent quick…
Sales assistant was excellent quick efficent service.
23 de junho de 2024
Avaliação não solicitada
Very helpful member of staff
Theresa served us and was very knowledgable about the plants we were buying. Gave me some fab advise and I went away feeling very pleased with the plants I’d bought as I’d felt a bit nervous buying the plants and choosing the rights ones as they were for a gift.
21 de junho de 2024
Avaliação não solicitada
Great service
Great service. Quick easy and very polite staff.
21 de junho de 2024
Avaliação não solicitada
Popped in to see if I could get help…
Popped in to see if I could get help regarding a previous purchase.
Suzie was polite and professional and assisted me to resolve my query.
Excellent customer service.
20 de junho de 2024
Avaliação não solicitada
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