Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint w... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers.... Ver mais
We were concerned as we were a day late visiting the store to collect the order. The assistant was really helpful, checking our order and finding it. The small shelving unit was relatively easy to as... Ver mais
Bought the dulux heritage paint Really beautiful colour setting stone Great paint goes on lovely . Ordered and delivered in two days which is great . Excellent price and quality Would defo buy... Ver mais
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Selby
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Three Lakes Retail Park, Bawtry Road, YO8 8NB, Selby, Reino Unido
- 0345 640 7263
4,1
Muito Bom
77 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 46% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sale items
I ordered the items online to have delivered to store, the only downside was that one item came one day and the next came the next day so ment I made two journeys, would of been better if they had informed me when they had both was in stock.
14 de agosto de 2024
Quick, easy, convenient
Everything I needed in stock, easy to reserve and it was all ready on a trolley r me to pick up in under an hour. Easy.
17 de agosto de 2024
Avaliação não solicitada
Very easy to use
Used click & collect service, Very easy to use, efficient, Great staff.
14 de agosto de 2024
Avaliação não solicitada
Fabulous Alba set
The Alba set is really simple to put together and looks fabulous. However, there were scuffs and scratches to the metal frame on unpacking.
5 de agosto de 2024
Avaliação não solicitada
Great price rubbish customer service
Great price but it's a heavy item and no offer of a hand to put it in the car
1 de agosto de 2024
Avaliação não solicitada
Resposta da Homebase - Selby
Hi Keith,
We pride ourselves on our customer service so really appreciate your feedback. If there’s anything we could have done to make your experience a 5* one, please fill in the following form (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) with “FAO Louise” in the subject line.
Thanks,
Team Homebase
Very friendly and helpful
Very friendly and helpful staff had the order ready for us. Thank you.
14 de julho de 2024
Avaliação não solicitada
Great service on line and when…
Great service on line and when collecting
29 de junho de 2024
Avaliação não solicitada
The chair arrived well packed and on…
The chair arrived well packed and on time from no specific location. Only problem was missing bolt but Selby home base staff quickly provided the missing part. So a big thank you to them and to the warehouse staff.
14 de junho de 2024
Amazing Customer service
Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers. Can't speak highly enough of this wonderful customer service. Its a breath of fresh air.
23 de maio de 2024
Avaliação não solicitada
Efficient service when collecting order.
10 de junho de 2024
Avaliação não solicitada
Friendly & efficient personnel when I…
Friendly & efficient personnel when I collected.
6 de junho de 2024
Avaliação não solicitada
Easy collection
23 de maio de 2024
Avaliação não solicitada
Unprofessional Member of Staff
The lass on the Click n Collect position was more interested in continuing with her computer work than greeting me with a smile and saying ‘how may I help you’.
25 de maio de 2024
Avaliação não solicitada
Resposta da Homebase - Selby
Hi Andrew,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention and will share your feedback with the store manager.
Thanks,
Team Homebase
Item all ready on trolley for me to…
Item all ready on trolley for me to collect at 10am- perfect! Friendly and helpful service too
19 de maio de 2024
Avaliação não solicitada
Very efficient
Very efficient, goods waiting for us already in a trolley. Sales assistant very helpful
17 de maio de 2024
Avaliação não solicitada
Prompt service
Prompt service, stock was available, no messing around
10 de maio de 2024
Avaliação não solicitada
Lawn feed and weed
Simple ordering system. Purchases ready for collection promptly. Helpful staff. Competitive prices.
8 de maio de 2024
Avaliação não solicitada
Great service
It’s really clear where to go for click and collect orders. We didn’t have to wait long. The Homebase team in Selby are all very friendly and helpful. Thank you. Would recommend.
3 de maio de 2024
Avaliação não solicitada
Order was ready quickly
Order was ready almost immediately. Collection was easy, there was someone else at the collection point and the girl came off her til to serve me.
28 de abril de 2024
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.