Was meant to click and collect. Never received the email saying it was ready to collect. Then received an email saying thank you for picking up your order. Which I had not done. Long story short, no p... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoAlban Park, Hatfield Rd, Al4 0JJ St Albans, Hertfordshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We were very impressed with both of the young men who assisted us on our visit to your shop. The first one was very welcoming and informative and pointed us in the right direction. The second one in t... Ver mais
A empresa respondeu
I was looking for a couple of things in the gardening department. The young Lady that I approached was very helpful and while your store didn’t have what I wanted, she made some suggestions that I cou... Ver mais
The people in store were amazing. The click and collect software wasn’t working for them so they had to think on their feet to locate my order and the lady was positive despite working under pressure.... Ver mais
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - St Albans
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Alban Park, Hatfield Rd, Al4 0JJ, St Albans, Hertfordshire, Reino Unido
- 0345 646 3230
4,0
Muito Bom
77 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 47% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent Service
I ordered a new lawnmower at 07.10 & collected it at 11.05.
I also got an additional 10% discount for signing up for emails
19 de março de 2024
Avaliação não solicitada
Staff were so helpful including taking…
Staff were so helpful including taking my goods to the car for me
6 de março de 2024
Avaliação não solicitada
Very polite and helpful member of staff
29 de fevereiro de 2024
Avaliação não solicitada
I was helped immediately and it was…
I was helped immediately and it was what I ordered. It was ready very quickly.
22 de fevereiro de 2024
Avaliação não solicitada
Speedy
No queue. Staff knowledgeable and helpful. Speedy.
22 de fevereiro de 2024
Avaliação não solicitada
St Albans store staff friendly and helpful
St Albans store staff are always so friendly and helpful. They seem happy and motivated and it’s always a pleasure to shop there.
13 de fevereiro de 2024
Avaliação não solicitada
Excellent service from collection point…
Excellent service from collection point in store
30 de janeiro de 2024
Avaliação não solicitada
BRILLIANT PICK-UP!
BRILLIANT!
Friendly lady on desk who was very polite and helpful.
3 de janeiro de 2024
Avaliação não solicitada
Staff very friendly
Staff very friendly, picked up my online shopping, did extra shopping while at the store.
27 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - St Albans
Hi Maddie,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Emma at Homebase on Hatfield road was…
Emma at Homebase on Hatfield road was so helpful and cheerful and located the item I wanted. In fact customer service staff were also fab. It’s great to receive good customer service!
20 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - St Albans
Hi Caro,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Very quick response
16 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - St Albans
Hi Hayley,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
We were very impressed with both of the…
We were very impressed with both of the young men who assisted us on our visit to your shop. The first one was very welcoming and informative and pointed us in the right direction. The second one in the Christmss Tree area took time to help us choose our tree, and then asked us if we wanted the bottom cutting of it which he then di
25 de novembro de 2023
Resposta da Homebase - St Albans
Hi Joe,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Click and collect order
Ordered through click and collect. Order was ready within the hour and east to collect in store. Sales attendant was super efficient and friendly. One easy transaction and totally hassle free.
Will definitely use again.
8 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - St Albans
Hi Bridget,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Quick service
Good experience. Lady that served me was polite and I didn’t have to
Wait for too long
4 de dezembro de 2023
Resposta da Homebase - St Albans
Hi Sika,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great service definitely 5stars for me
6 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - St Albans
Hi Home,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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