Hector at Sudbury looked after us so well from the start. We visited looking for appliances having already chosen a kitchen with another company. We ended up ordering our whole kitchen with Hector due... Ver mais
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Veja o que dizem as avaliações
I had a broken object, a box used for the square units was used as a box to collect all my items in so it was misshapen and I am missing a set of batteries. I've tried to call and no one is answering... Ver mais
I couldn't find what i was looking for & stopped Michael to ask. he showed me where to look & helped to find what I was looking for - but we couldn't see any [Black Spot] spray and he checked the syst... Ver mais
This morning we were greeted by a fantastic staff member called Lee who helped us carry our heavy purchase to the till. Rob then helped me find another item I needed while Lee helped my husband load... Ver mais
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Sudbury
Escrito pela empresa
Homebase
Escrito pela empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Waldingfield Road, CO10 2YH, Sudbury, Suffolk, Reino Unido
- 0345 640 7128
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 47% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Caring assistance
Lee who went above and beyond in helping me.
Before he loaded my boot he noticed that i had a tyre that was a bit on the flat side and helped me to sort it out before putting turf into the boot.
He was kind and reassuring.
What a mess
The guy that brought my click and collect order out to me just grunted and pushed the flat bed trolley towards me. One bag of compost had 2 holes in, 1 at the top and 1 at the bottom. I couldn’t complain as it was the last one in stock.

Resposta da Homebase - Sudbury
Excellent setvice
Asked about this product in store but also mentioned I’d seen on line with a discount. They recommended I order on line for click and collect so I could still get this discount. All very efficient! The assistant on the collection desk also told me what light bulb I needed and where to find in store. The light looks lovely on the shelf unit in my lounge.
Very easy to pick up…
Very easy to pick up unfortunately one screw thread to secure table was missing so I made a screw thread attachment should really take it back to heavy to dismantle to return and get another
Our Experience at Homebase Sudbury
We went to the Sudbury Suffolk store and was served by Gina 182271. She went above and beyond to help us with our Paint, her Customer Service was excellent. Thank you
Rapid service
Rapid service. An assistant lifted tiles I was returning from my car
Great customer service
Today Micheal assisted me with everything I needed for my garden project. When he learnt that I needed 6 big bags of wood chips he kindly offered to help me by taking the trolley full to the checkout and my car, which he then loaded. He was incredibly helpful and very friendly.
Outstanding customer service…
I bought 4 huge terracotta pots which were half the price of any others I had seen. Excellent customer service both at the till and from Brandon who loaded my car with care and couldn't have been more courteous and helpful.
Teally Helpful Staff
This evening, at 7.45pm, I arrived at the store to get 20 paving slabs for work tomorrow. As I wheeled my heavy trolly to the cash desk a young man helped me to steer it and then came outside to help load up my car. He was so kind and helpful, a beacon of customer care, for which I am so grateful. The staff do care about the customers and do their best to help.
Thank you again
Great to order on line and pick up in store
I was able to order what I wanted online, and it was there waiting for me in the store, with no problem. They had even made up a pot of paint to the right colour to fulfil my order.
Very helpful staff
Very helpful staff, Michael help load two heavy sacks of slate we purchased.
Great Customer Service
Great customer service, incredibly helpful!
Lovely friendly staff always happy to…
Lovely friendly staff always happy to see you.
Team members great
Good service from team ladies, Alison and Gina. Shame some of the items we wanted not in stock, not able to order but on show on the store advertised with the offer price. Not even able to order to be delivered to home or store. A few people very moody but not the ladies fault.
Service
First class service given by Michael who went out of his way to help us construct one of their light fittings
Amazing customer service from Lee went…
Amazing customer service from Lee went above and beyond helping me and finding the exact product I was looking for and going the extra mile helping me to my car and loading it in. Outstanding service will always come back to the sudbury branch thank you Lee
Served by Lee today
Served by Lee today. Very helpful and nothing was too much trouble.
Lee at Sudbury was fantastic
Lee at Sudbury was fantastic. Mixed Dulux for us, very knowledgeable and helpful. Thank you!
Served by Grace
Served by Grace. What a lovely young lady she is.
Was So polite! Credit to your store in Sudbury, Suffolk
A Experiência Trustpilot
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