Homebase - Wolverhampton Avaliações 

160
O TrustScore é 4.5 de um total de 5

4,6

Unit A, St. John�s Retail Park, Church Lane, WV2 4SJ Wolverhampton, West Midlands, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our kitchen designer Anil, was the epitome of professional and friendly at the same time. He advised us throughout the process, leading to a well chosen , well loved kitchen from the Willenhall sto... Ver mais

Avaliado com 5 de um total de 5 estrelas

Visited to purchase paint. Homebase colleague Sunita was excellent when assisting me in obtaining another 5 litres of paint, as only one was on the shelf and I needed two. Extremely, polite, helpful a... Ver mais

Avaliado com 1 de um total de 5 estrelas

Diabolical christmas sale!! Usually they have a large selection of xmas sale so i made a special trip to the wolverhampton store this morning, they hardly had any christmas stuff at all!! Like 10% to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were helped in store by Caroline, who did a fantastic job. What we wanted was not available in this branch, so she contacted other stores, and we had the item put aside, awaiting collection. While... Ver mais


Detalhes da empresa

  1. Loja de artigos para reforma residencial
  2. Loja de Acessórios para Banheiros
  3. Loja "Faça Você Mesmo"
  4. Loja de Móveis
  5. Centro de Jardinagem
  6. Loja de móveis para cozinha

Sobre Homebase - Wolverhampton

Escrito pela empresa

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contato

  • Unit A, St. John�s Retail Park, Church Lane, WV2 4SJ, Wolverhampton, West Midlands, Reino Unido

  • 0345 640 7103

4,6

Excelente

O TrustScore é 4.5 de um total de 5

160 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 41% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(160)

680 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Online click and collect

Bought a mini chainsaw for my wife online and click and collected the next day,no problems,Sue Patel on the click and collect counter was very polite and friendly and a pleasure to deal with when I collected the chainsaw.Now to test it out.

23 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gurps / Naz and the beautiful ladies…

Gurps / Naz and the beautiful ladies you all have patience of a Saint. I am very grateful for your guidance and salesmanship. Gurps please note your amazing support helped me find what I’ve been looking for months now and at the right price. Helping me choose the accessories and measurements that you provided, you and Naz went the extra mile highly recommend you to family and friends.

22 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A truly helpful assistant at Wolverhapton

Visited Homebase today to buy potting grit. The area where it is normally stocked was sold out ! We saw an assistant helping another lady load her trolley. When he had finished we asked him for his help too. This young man checked the stock levels, collected the grit and put it into our trolley. He was extremely helpful, chatty and obviously happy in his work. This young man’s name is Sonita/ Richie.

22 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kitchen and bathroom design

Kitchen and bathroom design
Excellent service from a professional team!
Farak and his colleagues were very supportive with attention to detail. Thank you to the Manager and Laura for their support.
Farak called a few days later to check if items had been delivered and even hand delivered the tiles ! Thank you so much 😊
Excellent customer service, I would recommend Homebase in Wolverhampton !

19 de junho de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Happy with items, unhappy with service

Happy with items - service was very slow despite it being the middle of the day and some staff seems like they didn’t want to be there. Not the best experience

18 de junho de 2024
Avaliação não solicitada
logotipo da Homebase - Wolverhampton

Resposta da Homebase - Wolverhampton

Hi Hannah,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store management.

Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

Wonderful welcome

Great welcome today as we walked in. What a great chap meeting and greeting (3.30pm Sat 15th June at Wolverhampton Store). All quick and easy for C&C :-)

15 de junho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good experience

Ordering was easy and the wait was about a quarter of what was expected. Customer services were great. When we got to the car we noticed that one of the items was damaged so we went back in and it was swapped with zero fuss.

7 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor Service.No checks on items been given with boxes openCollected after ordering online at…

Collected after ordering online at Homebase Wolverhampton.The box was open and the lady handing over says all is ok.
Surprisingly at home I find all parts missing except pipe.
Pathetic service

6 de junho de 2024
Avaliação não solicitada
logotipo da Homebase - Wolverhampton

Resposta da Homebase - Wolverhampton

Hi viveck​,

We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. Please be assured we have shared your feedback with the store management asking that you are contacted to resolve this with you. 

Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

A very positive shopping experience to purchase fence paint…

Visited the Wolverhampton store to buy fence paint. We couldn’t find the quantity we needed on the shelf but were helped by Tony who went over and above to help us find more stock. Nothing was too much trouble for him. We purchased 4 tins in stock and Sonita was helpful on the desk by taking my details to contact us when more stock arrived.Other staff were friendly too.Came away feeling very valued as a customer. Thank you Homebase Wolverhampton.

4 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Stocktaking needs addressing

The item I purchased was unavailable even though it showed as in stock. This isn’t the first time I’ve been in this situation at Homebase. Perhaps you need to be looking at how stock is recorded.
I have given you 5*s purely based on the lady who saw my distress and came up with a solution. She went over and above, I didn’t catch her name (orange parka), thank you!

29 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Compost bags…

I went to my local w-ton Homebase store to buy bags of compost. The bags were wet with mud. I approached Richie, who kindly swept the bags to remove the mud. Excellent service from a great character

27 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service

If you need a kitchen go to the Wolverhampton Homebase .I had great customer service from the kitchen staff mainly Faruk.He helped to get my faulty chairs replaced too.Thank you

25 de maio de 2024
Avaliação não solicitada
logotipo da Homebase - Wolverhampton

Resposta da Homebase - Wolverhampton

Hi Miriam,

We’re so pleased you had a great experience in store. Thanks for letting us know 😊

Team Homebase

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