Hometyre Avaliações 

309
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to finish very easy to use website, find what I needed, had a call to confirm all okay, day and date. On the day was later than expected, but called beforehand to advise and arrived when he... Ver mais

Avaliado com 5 de um total de 5 estrelas

4 new tyres fitted 6hrs after booking with no hassle, Great communication and a lot cheaper then the competition. The fitter was very friendly and did a great job. Would highly recommend.

Avaliado com 5 de um total de 5 estrelas

A wonderful company! We arrived at Laneside Caravan Park in Hope in the Peak District and found that one of our tyres was punctured. Fortunately, the campsite reception had some Hometyre brochures so... Ver mais

Avaliado com 5 de um total de 5 estrelas

Contact centre were polite, knowledgeable and did not try to upsell. Price quoted for a replacement tyre was also better (sometimes a lot better) than rivals, though not needed... Tony (fitter i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Pneus

Informação fornecida por fontes externas variadas

Hometyre supplies & fits new tyres at your home or work at NO extra cost at a time and place to suit you. Hometyre can carry out: * Tyre fitting at your home or work, for cars, vans, 4x4's, caravans, motorhomes, trailers, etc. * Puncture repairs * Wheel balancing. * Tyre pressure sensor valve repair, service or replacement. * Locking wheel nut removals. * Tyron band fitting


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

309 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(309)

34 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Ordered on Sunday night booked in Monday lunch!!

Booked in online on a Sunday evening managed to get booked in for the next day and turned up earlier than originally planned and fitted my tyres in a good time cracking service couldn’t ask for more definitely use again

11 de dezembro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thanks Dan! Glad we were able to attend so rapidly! : )

Avaliado com 5 de um total de 5 estrelas

Could not recommend Hometyre highly enough!

Desperate to get my flat tyre resolved and a damaged locking wheel nut removed after having a terrible experience with Halfords, I called Hometyre and spoke with an agent called Andy, who was extremely helpful and effective. He sent their technician on the next day, Mark who was also very effective and professional, and quick to get the job properly done. Could not recommend Hometyre highly enough. Great service all around. Thank you!

16 de novembro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for taking the time to drop in some feedback Carly! We're really pleased to have sorted the problem out for you after a negative experience elsewhere. : )

Avaliado com 5 de um total de 5 estrelas

Faster than the well known nationals

Relying on our Smart car the next day for collecting a driver during all day MOT and service, plus dentist. Flat front tyre at 3pm on the day before, no spare and an unusual size tyre. Worked down google list, through the well-known nationals, but either website out or no sign of these tyres. Hometyre rang me back and had fitted the correct new tyre by 10.30 next day, saving much hassle and also cheaper than quotes from those that couldn't even respond! Friendly technician checked and pumped-up all tyres with a report on their condition and lifespan. Put them on speed-dial!

16 de novembro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thanks you so much for the positive review! We're glad to have been able to assist.

Avaliado com 5 de um total de 5 estrelas

Very happy with the service

Very happy with the service. I ordered a replacement tyre as I had a slow puncture due to a screw stuck in what was otherwise a good tyre. On arrive they did a an assement and were able to repair the tyre and did not simply put a new one on. Saving me over £150. Very polite and easy to understand service.

16 de novembro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you Mr W! Always happy to repair where safe and sensible! :)

Avaliado com 5 de um total de 5 estrelas

Saved my day

Whew! Thought today was going to be really difficult when I found the car had a flat (and no spare, just a temp repair kit). Hometyres were not only the cheapest, but were able to come out within an hour. Oleg was brilliant (helping me to find the locking nut) and the communication from him, and the company was great through email and phone.

8 de novembro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you, Kath! We're glad we were able to help you out and hope to see you again next time you need us!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Steve was here within the hour and replaced 2 punctured tyres that were beyond repair. Tyres provided were to my spec and Steve checked / inflated the other tyres so the car is driving as it should. Tyres were a fair price too. Would happily use again and recommend to others

1 de novembro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thanks for the glowing feedback Mr T! A pleasure to look after you!

Avaliado com 5 de um total de 5 estrelas

Same day fix for puncture

Great Service same day fix for punctured tyre

Came out Friday morning for the school run to find my front passenger side tyre completely flat,

As was busy looked around for repair service and these came up, went to the website but had to call as was just outside their area,

lady on the phone was very polite, no problem can have someone with me that afternoon, went through costs for replacement vs repair

Ben turned up with his van in the agreed timeslot, cracked on and found the issue was a screw through the tread, then proceeded with the repair again very polite and professional

Very happy with the service and price would use again

20 de outubro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

So pleased we could help - even slightly out of our normal area. Thank you for the review!!! : )

Avaliado com 5 de um total de 5 estrelas

Same day appointment, fast and professional service.

Found my car had a flat at home, called Hometyre in the hope that they could come out the same day as I needed the car for work. One quick call, had an appointment booked the same afternoon plus excellent communication by email and text. Robson not only replaced my flat but checked the other tyres, finding one to be on the low side so he checked that for a slow leak too. Fantastic efficient, polite and helpful service. Highly recommended.

18 de outubro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for your speedy feedback too! : ), and thank you for using us.

Avaliado com 5 de um total de 5 estrelas

Top quality service from start to finish.

Made easy from start to finish 4 brand new CONTINENTAL ALL SEASON tyres fitted by Steve who was very helpful and professional…

25 de setembro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for your review! We really appreciate the feedback and hope to see you again next time you need us!

Avaliado com 5 de um total de 5 estrelas

Excellent service first thing on a…

Excellent service first thing on a monday morning helping me out of a Jam with a busted tyre late on a sunday night.

Thanks to James from the NN Region team.

18 de setembro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Happy to help! : ) Thank you for the feedback Dan.

Avaliado com 5 de um total de 5 estrelas

Had an unexpected puncture this morning…

Had an unexpected puncture this morning on my driveway, got intouch and had an appointment booked for 11.00. Robson was polite and friendly and within about 40 mins a brand new tyre, then he told me about the rest of my tyres and the tyre pressure sensors. Fab experience and would definitely use again if I needed to.

8 de setembro de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for the recommendation Dawn! : )

Avaliado com 2 de um total de 5 estrelas

Bristol branch - poor timekeeping

Bristol branch
Booked a tyre fitting for 9.00
Was told it would actually be 10.20
Arrived 10.50
Do not use if time is important to you

7 de agosto de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

For clarity: We received an online booking request on Saturday 5th August at 11am. The appointment time you requested - Monday 7th at 9am - had already been taken and this was immediately explained to you.
Louise then spent time to schedule your tyre replacement as soon as possible after this time - explaining that after the initial appointment our technician would have to drive to the warehouse, collect your tyre and travel to you. Please note that this was all carried out on a Monday morning.
We arrived 30 minutes after the anticipated time of arrival.
While we can predict travel times based on distance, unfortunately, we cannot accurately anticipate traffic conditions - these are variable.
Given that other operators 'offer' a two-hour fitting window' at extra cost, we don't feel that your review stating 'poor timekeeping' is either accurate or fair - but of course respect your right to leave such a review. We will hope the reader of this response will decide whether this was worthy of a two star rating and the comment 'Do not use if time is important to you'. Under the time constraints and other considerations of a Monday morning, we feel we did our best and apologise if this wasn't acceptable.

Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish, my new go to tyre place.

Excellent from start to finish. My wife's car had a huge puncture on the inside when she arrived back home so we needed the tyre to be fixed on the drive. On checking I spotted that both tyres had worn badly on the insides so wanted 2 new tyres.

I've always been wary of mobile fitters, wrongly believing that they wouldn't have the same gear as a tyre place - how wrong I was.

On initial ordering of Michelin PS4 I noticed at the basket that it was saying they were run flats, but I've run PS4 for ages and wasn't sure so I emailed them before ordering.

Dani came back to me within 10 minutes and said they can't get the none runflat PS4 currently but PS5 would be fine (I already run these on my car).

So she booked me in for the next day with Chris from Blackburn and the service was fantastic. Friendly guy, got on with the job professionally and even cleaned all 4 wheels for me afterwards. Very quick, good attention to detail, no problems with alloy damage (unlike other companies!!) and very convenient.

I won't go anywhere else for tyres now, especially with prices just as good as the other tyre websites.

Brilliant, and highly recommended.

4 de julho de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you!!!!!!! We love a great review and work hard to provide the basis and experience for you to voluntarily take the time to do so. It's really appreciated that you have, from everyone involved : )

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish!

Great service from start to finish!

I ordered online and received a call shortly after from Dannie (I’m guessing at the spelling), who fully explained to me what to expect. This was a nice touch and Dannie was very friendly & clear.

Chris who fitted my tires was also great!

Pricing was competitive too.

I will certainly use these guys again.

29 de junho de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for the amazing review! Dani : ) is really pleased you're happy, and we look forward to seeing you again one day!

Avaliado com 5 de um total de 5 estrelas

Fantastic company - highly recommend

Brilliant from start to finish, I was able to easily book a next day time slot first thing in the morning, it just so happened they were working close to my area the evening before and asked if I wanted it fixing that evening which for me was mega useful! Amazing service, gentleman was extremely polite and very quick. Highly recommend this company.

5 de junho de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you so much for taking the time to review, Kate. We're pleased we were able to exceed some expectations too!! : )

Avaliado com 5 de um total de 5 estrelas

Dani was extremely helpful and…

Dani was extremely helpful and efficient! Went the extra mile and very professional. 5 star service.

3 de junho de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for your feedback and the glowing testimonial for Dani! We've let her know. : )

Avaliado com 5 de um total de 5 estrelas

Amazing company. Brilliant service.

What a company! Came out on a bank holiday weekend on 24 hours notice, fitted my tyre in the middle of nowhere, charged a fair price and were excellent to del with from the first phone call to the final payment on completion. Amazing. Definitely reccomend.

27 de maio de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

We're glad the weekend wasn't a disaster for you - and of course happy to assist! Thank you for the glowing review too : )

Avaliado com 5 de um total de 5 estrelas

Perfect Service

Booked with Hometyre near Ashford, confirmed on the phone, very easy to book and good price, plus didn’t have to travel and wait around.

Robson fitted the tyre quickly, checked other tyres were ok, and all was done without fuss. Robson was super friendly, would use him every time now.

Top service.

18 de maio de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you so much for your feedback, and we're thrilled you'll be using us again one day! : )

Avaliado com 5 de um total de 5 estrelas

Unbeatable Price and Service

Came across HomeTyre while searching for mobile fitting. Their price in the specific tyres I required were better than any other, including all local shops. It was extremely easy to book, on a convenient date and time (next day in this case) The fitter arrived on time and was very friendly and professional. Faultless experience and excellent customer service. Highly recommended. Thank you.

16 de maio de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

We're really glad to have been able to help and love that you love the service! Thank you!

Avaliado com 5 de um total de 5 estrelas

Just very good

This is the second time that I have used them, and on both occasions they have fixed the tyre rather than put me to the expense of a new one. The service is first rate and the price is really cheap. I will use them again, and thoroughly recommend them.

31 de março de 2023
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for your kind review Catherine. We're always pleased to repair over replace and glad we've been able to do this on both occasions for you! : )

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