Hometyre Avaliações 

309
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to finish very easy to use website, find what I needed, had a call to confirm all okay, day and date. On the day was later than expected, but called beforehand to advise and arrived when he... Ver mais

Avaliado com 5 de um total de 5 estrelas

4 new tyres fitted 6hrs after booking with no hassle, Great communication and a lot cheaper then the competition. The fitter was very friendly and did a great job. Would highly recommend.

Avaliado com 5 de um total de 5 estrelas

A wonderful company! We arrived at Laneside Caravan Park in Hope in the Peak District and found that one of our tyres was punctured. Fortunately, the campsite reception had some Hometyre brochures so... Ver mais

Avaliado com 5 de um total de 5 estrelas

Contact centre were polite, knowledgeable and did not try to upsell. Price quoted for a replacement tyre was also better (sometimes a lot better) than rivals, though not needed... Tony (fitter i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Pneus

Informação fornecida por fontes externas variadas

Hometyre supplies & fits new tyres at your home or work at NO extra cost at a time and place to suit you. Hometyre can carry out: * Tyre fitting at your home or work, for cars, vans, 4x4's, caravans, motorhomes, trailers, etc. * Puncture repairs * Wheel balancing. * Tyre pressure sensor valve repair, service or replacement. * Locking wheel nut removals. * Tyron band fitting


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

309 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(309)

34 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Hometyres Chester - brilliant tyre fitting service

Anyone who wants tyres fitting at their home, need these guys, Steve, Chester Hometyre was the most conscientious, professional, knowledgeable fitter I have come across. Took extra care with my alloys, just a brilliant service..... I wish all services I've used took as much care and diligence to ensure the job was right.... A1 for tyres. I won't be going anywhere else...

7 de outubro de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you so much for the amazing review - we really appreciate it! : )

Avaliado com 5 de um total de 5 estrelas

Excellent service in Edinburgh

I used Hometyre in Edinburgh and the service from Tony was excellent. He replace the tyres that were damaged/worn and gave good advice about the remaining one. Price was fair and I would definitely recommend.

30 de setembro de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thanks Gill! We'll pass your kind words onto Tony. : )

Avaliado com 5 de um total de 5 estrelas

Great company

Great company
So helpful
Speedy
Very reasonably priced
Informative and knowledgeable on the problem I was having
Very timely in response and getting to me
I can 100% recommend
Well done

21 de setembro de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for the recommendation Alan, and thank you for taking the time to review : )

Avaliado com 5 de um total de 5 estrelas

Great efficient service.

I contacted Hometyre the day after our caravan suffered a blow out. I spoke to them via the Live Chat function and their team member replied almost instantly with availability to come and fit on the drive and pricing for the spec I needed. I booked in for the following day. Steve arrived exactly on time, gave the remaining wheels an inspection and was done within the hour. A great service all round and will certainly use again.

2 de setembro de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thanks for taking your time to leave us a review Dan : )

Avaliado com 5 de um total de 5 estrelas

Absolutely great service

Absolutely great service. I had a lovely man called Oleg, at first he fitted the wrong brand of tyre. I told him that I wanted the tyre that I ordered, he completely understood and was happy to help and solve the issue. He called his office to check if they would have it in stock the following day, which they did. He arranged to come and fit it the next day (even came early) TOP MAN!! He also done a free wheel alignment, topped up my air sorted out my tyre pressure and showed me how to reset it on my iDrive. Extremely happy with the service will definitely be using him again. (I don’t usually leave reviews but I have to give credit where credit is due despite the hicup).
Thanks again Oleg.

5 de setembro de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for taking the time to drop a review Kirstie. Mistakes definitely do happen but we're always happy to get things right as soon as possible - and Oleg is one of the most conscientious souls out there!! : )

Avaliado com 5 de um total de 5 estrelas

Fast, Friendly and Professional.

Had a leaking Vavle stem. Halfords home tyre service was unable to fix as they did not have the parts, even though my vehicle was a ford fiesta! One of the most common vehicles on the road. Called Home tyres and they arrived with in a few hours and fixed the tyre without issue. The technician was friendly and professional. Fair price too. Highly Recommended!

30 de agosto de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you kindly for your feedback. Very happy to get you back up and running. : )

Avaliado com 5 de um total de 5 estrelas

had a flat tyre at home

had a flat tyre at home, great customer service and person who fitted tyres was so helpfull and just great. would recommend and will use again if i need tyres or have problems

9 de agosto de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you Clair! : )

Avaliado com 5 de um total de 5 estrelas

I live in portishead area

I live in portishead area. Sergio is my area tyre fitter. I cannot praise him and the service I received highly enough. Saved by him yet again !

5 de agosto de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you Jane. Sergio's a star, we agree! : )

Avaliado com 5 de um total de 5 estrelas

Consummate professionals

Consummate professionals. I checked with the team whether they were able to work with Porsche centrelock wheels, and they confirmed they could. We booked in for a puncture repair, with a tyre lined up in case they were not able to repair the tyre. They were booked in for 11:15, and the technician was outside my house at 11:14. Had all the necessary tools (and the experience) to deal with the centerlocks, with spare tyre in the van. Happily, he was able to repair the tyre. He also checked the pressure in my other wheels. Great service, would recommend.

1 de agosto de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for taking your time to post a review. We really appreciate it. : )

Avaliado com 1 de um total de 5 estrelas

Terrible & misleading

While I don't want to waste my time writing lengthy review on this company, I would suggest to avoid this company at all cost.

In a nutshell, they fited and sold me none run-flat tyre, I thought I was getting a lifetime deal with the price ( 541 for x6 2018 reg) and tyre recommendations which came up when i inputted my reg and tyre size. It was unfortunately too good to be true when I found out the tires were infact none run flat tyre. By the time I noticed it wasn't, I have already travelled 60 miles on it and they refused to change. The fact that they are the first companies in their website to give you ( named budget tyres) rather than the actual cars tyre spec is a worry. I went to BMW to produce the 5-years report showing the car had always had a run flat tyre, my credit company unfortunately advised it would have been very difficult to get the refund as they have mentioned
on the tyre report with abbreviation (st) meanings standard and that the tires are in fact none non-run flat tyres.

I won't go into the various excuses they gave during the complaint I.e. justifying runflat tyre is deemed harsh on the ride etc.. but I would advise not to sign the completion pad without checking, as it means you agree to their terms and conditions, which was not given out at the initial order form but during the mobile fitting , which again was not given.

Based on my own experience it's a definitely no for this company.

5 de julho de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

There is absolutely nothing misleading about our website - or the products shown. It is laid out in a simple format with clear filters that allow you to very specifically choose the exact product you wish to purchase.
No other user suffers any such problem or confusion and we've successfully transacted in exactly this way countless times over many many years.
As noted to you, every booking is followed up with a verbal confirmation of the products selected and that you have visually checked them yourself on the vehicle to be correct and a match to your selected product. All of this was confirmed verbally with you and a copy of the recorded call was also sent to you.
The tyre size, speed and load rating fitted are 100% fit for purpose for your vehicle. BMW models are fitted, from new, with a variety of sizes and either standard or run flat configurations. Your registration number provides information from DVLA which lists all of the options but cannot specify exactly what brand or option is currently fitted.
We also very regularly remove run flat tyres and replace with standard options as a preference by the customer so there was nothing to flag us that this was an unusual transaction either.
We've carried out the work as requested, and verified by yourself prior to fitting. You were also present during the fitting on site and had numerous opportunities to discuss/check with Chris, our technician.

The price difference between these tyres and the run flat options available for your vehicle is so significant, it's a little hard to believe that you thought this was 'the price of a lifetime' without carefully checking what you'd requested. We have absolutely nothing to gain from fitting standard over run flat tyres and would have happily provided the alternative should you have correctly identified them (or not changed your mind after fitting).
We are categorically not at fault and unfortunately, having used the tyres we were unable to remove/resell them or pay for them on your behalf.
While we have grounds to request the removal of this review as it is factually untrue, we will leave it in place.

Avaliado com 5 de um total de 5 estrelas

Quick, efficient and saved me £80!

Very pleasant chap Sergio. Quickly removed the wheel, found a screw had punctured the tread and told me he could repair instead of replacing. Only took about ten minutes and saved me £80 compared to a new tyre. He even went round and made sure all other tyres were the correct pressure. Very impressed indeed.

4 de julho de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for your review! We're always happy to repair over replace. : )

Avaliado com 2 de um total de 5 estrelas

Service Fail - Caravan Tyres

My wife phoned for some mid-range tyres of a specific brand, the guy on the phone was really helpful and even offered tyres from the same manufacturer but with a higher load rating for the same price.

When the fitter arrived he just got on with the job, although he didn't jack where I asked him to as instructed by my caravan service guy. The job was completed and the guy left. He never mentioned that the brand had been switched to a budget brand and the load rating was lower than ordered, and we were still charged the price quoted for the mid-range.

Having discovered these issues my wife rang them and the lady was being unhelpful and saying they only recommend budget tyres on a caravan anyway. NOT THE POINT, we asked and were quoted for specific tyres!

Because we were going away and they couldn't then give us the requested tyres we had to use the ones fitted and the best offer of compensation was £24, still over the cost of the budget tyres.

NOT IMPRESSED!

21 de junho de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thanks for taking our call and for understanding what happened. As mentioned, unfortunately the person who took your call, while trying to be very helpful, ended up quoting information from the wrong size of tyre - hence offering a load rating that doesn't exist in the size you had fitted and causing some confusion. He is still in training though and it was an honest mistake. : )

Avaliado com 5 de um total de 5 estrelas

Brilliant service,Mark managed to…

Brilliant service,Mark managed to repair my tyre so I didn't have the cost of replacing it,All done very professionally and with a smile,will definitely use again.

1 de junho de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for the feedback Lee! We're happy you're happy! : )

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service today saving my tyre with a valve repair after I had to ditch my car at a friends house in a nearby village.

Little mix up with the order I put through the day before but all sorted and Hometyre were more than happy to sort everything out over the phone with me.

Really impressed, thank you.

23 de maio de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thanks for the review Kids from 29!!! : ) Apologies again for any mix up. Glad its all sorted and you're happy.

Avaliado com 5 de um total de 5 estrelas

Another superb service!

I recently reviewed Craig from the Milton Keynes branch of Hometyre, but this week had an urgent need to get a damaged tyre replaced, so had to get it done at my office in Northampton rather than at home. That meant I met James, who covers that area. Yet another fantastic service - really friendly, got the job done quickly and on time. After the replacement I realised I had a tyre cover policy but the claim required photographic evidence and a form completing by the fitter. Chanced my arm and messaged James (expecting it was too late to get the necessary details), but he took photos and even came back to the office the next day to complete and sign the form. Totally above and beyond what's expected! Thanks James!

14 de maio de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

We're loving the consistency you're experiencing, and thank you again for publicly acknowledging the guys. We hope you'd experience exactly the same from us all across the UK! : )

Avaliado com 5 de um total de 5 estrelas

Another great experience with Hometyre

I've used Hometyre in Edinburgh a few times now, and they've always been excellent. Great service at a great price. Most recently, I noticed one of my tyres had developed a bubble (pothole damage), and Tony was able to come out the very next day to replace it. Tony is a splendid fellow; polite, friendly, and very knowledgeable. As usual, he inspected the other tyres too, and he noticed the inside tread on the other front tyre was starting to get low. There was absolutely no 'hard sell' at all, but for the sake of road safety it was very helpful to have this pointed out, so I arranged for Tony to come back the following day and replace that one as well. I'll certainly keep using Hometyre in the future, they're a great outfit and I hope they do well.

9 de abril de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Message passed on to Tony - thank you for taking the time out to leave us great feedback! : )

Avaliado com 5 de um total de 5 estrelas

Hometyre offered great service

I had a great experience with Hometyre. They had top notch customer service and kept me informed every step of the way. Wayne was very professional, friendly and knowledgeable when he came to do a mobile fitting. I would use the company again in the future.

24 de março de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you! We'll love to look after you again one day! : )

Avaliado com 5 de um total de 5 estrelas

Best service on the market

Booked on a Saturday. Turned up on a Monday morning.
5 star service. Will always use and recommend.
Top lads!

14 de março de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Ahhh, thank you so much for the headline statement and feedback! We're really happy you love the service. Top customer! : )

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, booked a time slot within 2 hours for 2 tyres to be changed at home. Very friendly team. Tyres very reasonably priced. I will definitely be using Hometyre again and recommending the service to all my friends, family & colleagues!

16 de fevereiro de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for reviewing us Carla. Really appreciate the recommendations too. :)

Avaliado com 5 de um total de 5 estrelas

Really excellent service from booking

Really excellent service from booking, updates on booking to the actual tyre change. They also provide a report on the condition of your other tyres. Well done!

7 de fevereiro de 2022
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you so much for your feedback! : )

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