Hometyre Avaliações 

309
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to finish very easy to use website, find what I needed, had a call to confirm all okay, day and date. On the day was later than expected, but called beforehand to advise and arrived when he... Ver mais

Avaliado com 5 de um total de 5 estrelas

4 new tyres fitted 6hrs after booking with no hassle, Great communication and a lot cheaper then the competition. The fitter was very friendly and did a great job. Would highly recommend.

Avaliado com 5 de um total de 5 estrelas

A wonderful company! We arrived at Laneside Caravan Park in Hope in the Peak District and found that one of our tyres was punctured. Fortunately, the campsite reception had some Hometyre brochures so... Ver mais

Avaliado com 5 de um total de 5 estrelas

Contact centre were polite, knowledgeable and did not try to upsell. Price quoted for a replacement tyre was also better (sometimes a lot better) than rivals, though not needed... Tony (fitter i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Pneus

Informação fornecida por fontes externas variadas

Hometyre supplies & fits new tyres at your home or work at NO extra cost at a time and place to suit you. Hometyre can carry out: * Tyre fitting at your home or work, for cars, vans, 4x4's, caravans, motorhomes, trailers, etc. * Puncture repairs * Wheel balancing. * Tyre pressure sensor valve repair, service or replacement. * Locking wheel nut removals. * Tyron band fitting


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

309 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(309)

34 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Good customer service all round..

Very good customer service all round... Quick reply to my initial email, though to booking and dealing with Craig to help remove damaged locking wheel nut... Very good value and customer service... Will definitely use again!

13 de agosto de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thanks James. Please do have helped! : )

Avaliado com 5 de um total de 5 estrelas

Superb service!

I had a problem with my drivers side front tyre that has been ongoing for quite a while. James came to look at the tyre today and I finally have a car that I can feel totally safe in thanks to him! He was so knowledgeable and explained everything thoroughly to me. The valve has been replaced by a well known company a year ago so I was surprised to learn that it was the valve again causing issues. James showed me the damage and explained that it couldn’t have been properly replaced last time. He went above and beyond today and I’m super grateful. I won’t be going anywhere else in future and highly recommend Hometyre to anyone! Thanks again!

12 de agosto de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

We're so pleased that James has looked after you and made you feel really comfortable. Thank you for your recommendations! : )

Avaliado com 5 de um total de 5 estrelas

Very impressed

Very impressed, quick, efficient and professional. James who came out to fix my tyre was very helpful and obviously very good at his job. I would definitely recommend this company to others.

11 de agosto de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Passed on to James! He'll really appreciate your comments. Thank you. : )

Avaliado com 5 de um total de 5 estrelas

Excellent service

Very friendly staff and excellent service!

9 de agosto de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Ahh. Thank you for posting your feedback : )

Avaliado com 5 de um total de 5 estrelas

Nice to have good customer service

Got let down by both Tyres on the drive and Kwik Fit. This company are so great. Turned up when they were supposed. Customer Service checked the tyre, after other tyre fitters gave incorrect info. Will definitely use again.

3 de agosto de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

We're very glad to have helped. Thank you for taking the time to review. : )

Avaliado com 5 de um total de 5 estrelas

Excellent service provided by Hometyre

Excellent service provided by Hometyre
Mark has been very help when on visit to Cambridge I had flat tyre
I requested Mercedes break down service and received prompt service
My best wishes for Mark who attended and changed tyre very reasonably prized

2 de agosto de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Ahh thank you so much for the positive feedback! We'll pass this on to Mark : )

Avaliado com 2 de um total de 5 estrelas

No option for staggered size tyres on website

Seemingly impossible to get prices on their we page for staggered size tyres (wider rear tires than front).

21 de julho de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

A little harsh to leave us such a damning review for a functionality consideration on our website Tony? While it may indeed seem a simple process from where you're sitting, the levels of complexity and integration with other systems required to make this work seamlessly and faultlessly are considerable. It is something we're working on and will be present when our site is refreshed shortly. In the meantime, we have a team of helpful and enthusiastic support staff who'll happily carry out all of the searches for you. Perhaps you'd reconsider your 'review' given the glowing testimony we've already had from you recently? This site should really be used to review us and our service as a team, not the level of technology we currently use - otherwise we'll always be in arrears to some other site...

Avaliado com 5 de um total de 5 estrelas

Great service from Hometyres

Great service from Hometyres. About to go to France and noticed that my tyre had a bulge and needed replacing. Hometyres came straight away and I was on my way within an hour from call to finish! I'll definitely use them again!

2 de julho de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

We're really pleased to have helped you on your hols Katie! Hope everything else when well!

Avaliado com 5 de um total de 5 estrelas

GREAT AND HONEST SERVICE

I have just used Hometyre for my Motorhome and the service I received was excellent from my first phone call to completed repair. Tony, who dealt with my flat tyre, could not have been more helpful and I found him very friendly and trustworthy. I would have no hesitation in recommending Hometyre to others - especially Motorhome owners.

24 de junho de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you Mr Howard. We'll pass on your message to Tony too!

Avaliado com 5 de um total de 5 estrelas

Lifesaver

Phoned them at 10 45 not having a clue about tyres. Lovely kind man called Andy talked me through how to see what size i would need. When i finally found the size he had a mobile fitter at my partners work place within half a hour. I was sent a link to pay at home as partner had no cash or card's with him. Fantastic service.

21 de junho de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

We're really happy to have been able to help so quickly! : )

Avaliado com 5 de um total de 5 estrelas

Thanks so much

Call taker Andy, lady who called me to update me and local tyre fitter Jack were all excellent friendly and efficient. After being let down by two companies for 4 tyres for my beloved 30 year old truck they came and fixed it within short time - it was not a straighfoward job but Jack was cheerful and friendly throughout. Excellent company.

14 de junho de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for the review. Always a pleasure - and Jack enjoyed working on something a little different too! Nice truck : )

Avaliado com 5 de um total de 5 estrelas

Convenient and fantastic service, thanks James!

I had a slow puncture and made an appointment with HomeTyre to repair or replace. Firstly the customer service rep I made the appointment with was really friendly and booked an appointment for me for the very next morning.

James came to fix the issue in the morning and was extremely polite and friendly. Even more important, he was knowledgeable about the issue which turned out to be more serious and couldn't be repaired but needed replacement. He explained clearly why and showed me the issue, he then changed the tyre, made sure it was balanced and refitted the wheel. He also made sure all the other tyres and pressures were ok.

I would certainly recommend James and HomeTyre and would use them again.

28 de maio de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thanks for taking the time to review us and James! He's such a diligent guy and loves looking after people. Very glad you're happy with the service. : )

Avaliado com 5 de um total de 5 estrelas

Phoned Friday afternoon snd had new…

Phoned Friday afternoon snd had new tyre fitted on the Saturday morning! The car had an MOT later that day!
Great service, friendly people doing a really good job, leaving us as happy customers able to get on with the rest of our weekend! Hassle free. Will defo use again! Thank you to the guys covering Hampshire into Surrey - well done!

8 de maio de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for your amazing feedback! Will pass to Steve : )

Avaliado com 5 de um total de 5 estrelas

Excellent company and service …

Excellent company and even better customer service. Craig is just so knowledgeable, friendly, skilled and professional. Have used many times before and will continue to do so.

18 de abril de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

We're thrilled you love the service so much and thank you for your continued use of Hometyre!

Avaliado com 5 de um total de 5 estrelas

Good customer service from Daryl

Daryl swapped a tyre for us on our VW camper , friendly , good customer service and he also phoned us to let us know when he would be arriving !! Thanks

15 de abril de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for your custom Chris!

Avaliado com 5 de um total de 5 estrelas

Sam swapped the winter wheels for the…

Sam swapped the winter wheels for the summer ones on our two cars. Booking the appointment online was easy. Sam phoned two days in advance to check the date and time were still convenient for us, arrived promptly and completed the work to our complete satisfaction. We will carry on using Hometyre and recommend the service to others without hesitation.

11 de abril de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for the great review Mr Harden. We've passed on your comments to Sam and we know he's always thrilled to hear from happy customers!

Avaliado com 5 de um total de 5 estrelas

Great service & value at short notice

I was looking for an emergency tyre change due to a puncture and although they didn’t think they could fit me in until the next day when I phoned at lunchtime, Steve the tyre fitter phoned early evening and said they could come at 6.30pm! I thought it was a serious problem having previously been told by a garage there was no puncture, but Hometyre found it and fixed it no problem. Excellent service and value especially considering how late in the day it was. Would definitely recommend and use again.

27 de março de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Thank you for your review Sam. We always try our best to look after you! : )

Avaliado com 5 de um total de 5 estrelas

The Lockdown

The Lockdown, needed new tires so wanted to have this done at my residence, Hometyre had no problem with that so having 4 new BF Goodrich AT on my Landy was done in two hours, excellent job. A few weeks later again I needed for the 2nd Landy also 4 new tires, no problem, can even done in the afternoon today. Made the appointment for a few days later and again, they did the perfect job. For sure will use them again when I need tires. Thank you very much HT-Team.

19 de março de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Very much our pleasure Jim. Thank you for using us time and again!

Avaliado com 5 de um total de 5 estrelas

Terrific service, good pricing

I just had a tyre changed as I had a flat. I gave them the wrong tyre spec and ordered two tyres so that the pair wouldn't be mismatched. They turned up with the correct tyres and told me that only one needed changing as the other tyre was in such good condition that it didn't need changing. Outstanding service. Would absolutely use again. Also really nice to deal with.

16 de março de 2021
Avaliação não solicitada
logotipo da Hometyre

Resposta da Hometyre

Ah thank you for the response Mr Mansell. We always try to do our bit to make it all as easy and trouble-free as possible for you. : )

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