Hominter Avaliações 

224
•
O TrustScore é 3 de um total de 5

2,8

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Beautiful tile work, but for the price and not receiving the whole order, not sure if it’s worth it.

Avaliado com 3 de um total de 5 estrelas

My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting... Ver mais

Avaliado com 5 de um total de 5 estrelas

After a full day of doing my taxes I discovered my tile had arrived. They made my day! The boxes they came in were quite beat up so I went through them carefully -- a few individual tiles had come o... Ver mais

Avaliado com 3 de um total de 5 estrelas

I thought time to deliver seemed too long. However, it was around holiday season so it was somewhat understandable. I suspect it came directly from China. The company from viewing on the inte... Ver mais

Detalhes da empresa

  1. Loja de azulejos
  2. Fabricante de azulejos
  3. Fornecedor de azulejos

Escrito pela empresa

Hominter is consistently working hard on offering customers the innovative tiles. Over the past 10 years, it has been a great pleasure to work with thousands of houseowners, designers, builders, and distributors. Our goal is give customers more choices, higher quality, better value and superior service.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

224 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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2,8

Todas as avaliações

(224)

10 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I’ve been waiting for my package going…

I’ve been waiting for my package going on 3 weeks. I contacted them asking about my package they told me I would get a tracking number. Here it is a week later and I still haven’t got a tracking number. I’m starting to believe this is a scam. Customer service sucks the communication is horrible. This was just a bad idea all the way around

23 de abril de 2021
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. I was finishing a shower tile job and my tile at the local tile store was back ordered three weeks. I ordered my tile Monday from Hominter and received it on Thursday. The job was finished by Friday. I would definitely use them again

19 de abril de 2021
Avaliado com 1 de um total de 5 estrelas

Customer service lacking

The product is fine, however, this has been a totally frustrating and unsatisfactory transaction because:
1-Communication from Hominter is slow and difficult
2-The order was not complete, and is still not complete
3-Although Hominter says the missing sheets have been shipped, the USPS tracking site indicates the post office still has not received the package of the missing sheets and I paid for expedited shipping
4-No resolution for the missing sheets has been offered after repeated email correspondence regarding the matter

19 de abril de 2021
Avaliado com 3 de um total de 5 estrelas

My order was fulfilled very quickly

My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting natural stone in the mosaic). I elected to move those tiles to out-of-sight locations rather than inquire about replacements. I did inquired about installation requirements for my tile but never received a response.

13 de março de 2021
Avaliado com 1 de um total de 5 estrelas

Hello

Hello, I wish I could write a review on customer service as glowing as your your BEYOND gorgeous tile. Yet, I can't. Perhaps, you can work on communication skills w/you 'chat' people. IF you can do into your computer and look at the 'chats' you made be able to see examples that will be helpful to you. IF you note the multiple requests for tracking information in WORDS, NUMBERS AND VIA WRITTEN email you will see another of your businesses issue.

It was distressing. I've work w/three other tile companies on my project and they were respectful, FUN EVEN!

I wish your staff was a high caliber as your tile.

As of now. If I need more tile I am not even going to go to your website so I don't see something beautiful

27 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

Hard to find ceramic tiles

3/8” tiles are very hard to find! I was delighted to come upon your website and find the beautiful sheets of mixed mid century colors that were perfect for my teak cart. The quality is excellent and the colors are vibrant. Exactly what I was looking for. Thanks so much.

14 de fevereiro de 2021

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