Ordered a limited edition item with the intention of wearing at Brighton Pride last week. The item took a little longer to get to me than expected due to an issue, but after contacting HOMO London abo... Ver mais
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Veja o que dizem as avaliações
Outstanding service from start to finish! I needed my order at very short notice, and Karl and the team went above and beyond to make it happen. The quality and fit are absolutely superb, exactly... Ver mais
Ordered a bunch of T shirts/tops and some underwear - they are really high quality stuff, the fabric is very high quality, and I’ve washed them about a dozen times now and the prints still look brand... Ver mais
I’ve ordered from Homo London a bunch of times now and honestly, they never disappoint. Everything shows up exactly how you’d hope, the quality’s spot on, and they’re really easy to deal with if... Ver mais
Detalhes da empresa
Escrito pela empresa
London-based queer clothing brand specialising in t-shirts, crop tops, and tank tops. We collaborate with queer artists from around the world to create original, high-quality pieces. Every item is hand-printed in our Stockwell studio by our small, dedicated team.
Informações de contato
Jeffreys road, sw46qu, London, Reino Unido
- homoboys@homolondon.com
- www.homolondon.com
4,6
Excelente
45 avaliações
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wanted it for pride
wanted it for pride, didn't arrive still hasn't
4 de agosto de 2025
Avaliação não solicitada
Beware very slow order processing
Despite their shipping info (at the time) stating they processed and shipped orders twice per week, my order was not shipped for 7 days and therefore did not arrive in time for pride. Tried calling but no answer. They’ve subsequently edited their shipping info. I suspect they’re a very small enterprise struggling to keep up with orders, but still happy to take our money. Quality so-so (HOMO label in neck sewn in VERY crooked). Sizing on cropped hoodie seems small - the neck opening is tight! I will not order from them again.
30 de julho de 2025
Avaliação não solicitada
Resposta da HOMO London
Hi Ed, Yes you’re completely right! People love buying our clothes for festivals and prides that on very rare occasions orders can take a little longer to be sent out.
You could have emailed by simply replying to your order confirmation and said your deadline and we would have been happy to help.
We don’t accept calls as the information needs to be in writing so we have a record of everything said. Customer issues cannot be dealt unless in-front of a computer and that’s rarely guaranteed.
I would like to point out that your biggest complaint is a slight delay in shipping and a wonky back neck label. Im sure most reasonable people would agree these aren't serious issues.
They ignore every need of support I've…
They ignore every need of support I've needed, it looks totally nonchalant, even giving them a chance to be better by buying again, they did not give the minimum attention, even blocked me on instagram when I tried to get in contact there. Also, the emails I sent to the one listed below were sent back to me as they do not exist. Worst service ever.
17 de julho de 2025
Avaliação não solicitada
Resposta da HOMO London
This one is actually hilarious. This customer was emailing completely made up email addresses, these email addresses have never existed and for some reason they expected us to respond to them…. Naturally as a result of not getting informed of an issue, means we cant do anything to help. Even the best customer service as limits.
He then decided to send aggressive messages on IG threatening bad reviews. We have a zero tolerance for that kind of behaviour so we rightly blocked him. We don’t respond to threats.
Our IG page isn’t a customer service account.. As far as I’m aware no established brands use it in that way.. Email us and we will always do our best to help.
Don’t bother
I ordered tank tops, shorts and other clothing for over £100. When they arrived it was clear the quality was lacking. After one wear and one hand was the fabric was already prickly. Another garment was faulty before first wear. I have made 4-5 attempts to contact customer service over about 1.5 months to get a partial refund with no response.
14 de julho de 2025
Avaliação não solicitada
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