Ordered two wall mats for our horse box to repair the damaged panels. The panels were very reasonably priced, were delivered within a couple of days by reliable company and were as advertised. The del... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Maddie is a star, saving me over £100 on delivery charges alone. I cannot recommend The Horse mat Store enough. I received my rather bulky item within 48 hours, which is simply a great service.... Ver mais
A empresa respondeu
Amazing company! Everyone was so helpful and efficient. My order through to delivery went extremely well. I would highly recommend this company if you need stable mats.
A empresa respondeu
My experience was really fantastic the lady at horsemat she really knew what I was talking about when I was placing my order and I would certainly use this horsemat company again
A empresa respondeu
Detalhes da empresa
- Serviço de passeio a cavalo
- Loja de Acessórios para Montaria
- Academia
- Campo para equitação
- Fornecedor de produtos de borracha
- Curral
Escrito pela empresa
Horsemat Ltd are suppliers and installers of quality stable mats - equestrian matting, matting for horse walkers, grass mats, matting for horse boxes & trailers and paddocks. We also, supply and install many products for kennels, gyms, sports areas, driveways, gateways, car parks, there aren't many scenarios we haven't come across in 20 years! As a small family company, we really pride ourselves on our personal customer service, we set our standards bar at Charles Kingsley's quote "Do as you would be done by" . We believe customer service is in decline and would like you to experience the standard that we would hope for ourselves. We genuinely care about our customers, their requirements and seeing your enquiry all the way through from your vaguest thoughts to the delivery or installation of your mats. Your satisfaction is our motivation, we will never unnecessarily sell you a product that you don't need. We never say that things don't go wrong, but if they do we will do everything in our power to put it right, quickly and efficiently for you. If you need a mat for it Horsemat has you covered with not only great products but fantastic service! We invite everyone to review us, and are enormously proud of and appreciate our Trustpilot reviews.
Informações de contato
The Old Stables, Goldingham, CO10 7ER, Sudbury, Reino Unido
- 01787 886929
- sales@horsemat.co.uk
- www.horsematshop.co.uk
5,0
Excelente
933 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very useful
3 de julho de 2026
Resposta da Horsemat ltd
Thank you for taking the time to leave us a great review. Maddie was delighted to be able to help you.
Great everything
Ordered two wall mats for our horse box to repair the damaged panels. The panels were very reasonably priced, were delivered within a couple of days by reliable company and were as advertised. The delivery charge seemed steep but the panels are large and heavy so the cost of delivery was justified.
8 de julho de 2026
Resposta da Horsemat ltd
Thank you Vivien for taking the time to leave us a great review. Theo was delighted to be able to help and advise you. We do realise that the charges made by all the carriers are expensive, however we have always adopted a transparent policy of never hiding these charges in the cost of our products which many do and call it "free delivery" or significantly subsidised. The UK carriage charges, over which we have no control only ever go one way, but as a major importer of the products we can and do offer the very best price we can at the point of bringing them in.
My experience was really fantastic the…
My experience was really fantastic the lady at horsemat she really knew what I was talking about when I was placing my order and I would certainly use this horsemat company again
30 de junho de 2026
Resposta da Horsemat ltd
Thank you Mr. Farmer for taking the time to leave us a great review. It was especially kind of you to leave a lovely review in the light of in our haste to get the products out on that day's carrier, Kim (the boss!) picked the wrong size of aluminium bar and sent it to you! But as we always say, it's not that mistakes don't happen, it's what we do to put it right! We were delighted to be able to help and advise you and get the right bar to you as soon as we knew our error!
Amazing company!
Amazing company!
Everyone was so helpful and efficient. My order through to delivery went extremely well. I would highly recommend this company if you need stable mats.
29 de junho de 2026
Resposta da Horsemat ltd
Thank you so much for taking the time to leave us a great review. Theo was delighted to be able help you.
Good communication and efficient…
Good communication and efficient delivery of mats.
11 de junho de 2026
Resposta da Horsemat ltd
Thank you for taking the time to leave us a great review. We were delighted to be able to help you.
Maddie is a star
Maddie is a star, saving me over £100 on delivery charges alone.
I cannot recommend The Horse mat Store enough.
I received my rather bulky item within 48 hours, which is simply a great service. (..other suppliers STILL have me wating for almost two WEEKS, for far smaller items !)
It's just a shame there are only FIVE stars for me to choose from !
Maddie, if you ever get to read this, thanks again x.
3 de junho de 2026
Resposta da Horsemat ltd
Thank you so much for taking the time for leave Maddie such a glowing review! We know our Madz is super friendly and she truly works hard for our customers, but we really appreciate it when customers go to the trouble to leave such lovely personal feedback. Of course we'll share it will her! "Nothing Succeeds like Success!"
Resposta da Horsemat ltd
Thank you for taking the time to leave us a lovely review Louise. Maddie was delighted to be able to help you.
Quick and very well executed.
26 de maio de 2026
Resposta da Horsemat ltd
Thank you for taking the time to leave us a lovely review Patricia. Maddie was delighted to be able to help you.
Great company to deal with
Great company to deal with. You can call and speak to someone,who gives great advice , takes the order and sends email confirmation. Price for everything is broken down so you know exactly what you're paying , no hidden costs
Delivery instructions are passed on to the delivery company, and tracking information sent.
The mats I ordered were as described and are excellent quality. I have had a number of mats before and they stand the test of time , every day wear and tear and are still going strong !! The mats I had this time were for a new area I felt would benefit.
Would highly recommend horsemat Ltd . Other companies could learn from them! It's great to have human customer service, keeps customers coming back !
19 de maio de 2026
Resposta da Horsemat ltd
Thank you for taking the time to leave us a lovely review. Theo was delighted to be able to help you and we are so pleased you are happy with our products and our service.
Very friendly
Very friendly, excellent product and they helped to load the trailer. Thank you.
13 de maio de 2026
Resposta da Horsemat ltd
Thank you for leaving us a great review Steven, we were delighted to be able to help you.
Excellent friendly service from order…
Excellent friendly service from order to delivery
8 de maio de 2026
Resposta da Horsemat ltd
Thank you for taking the time to leave us a lovely review Claire. Maddie was delighted to be able to help you.
Very helpful from start to finish of my…
Very helpful from start to finish of my order .
5 de maio de 2026
Resposta da Horsemat ltd
Thank you for taking the time to leave us a lovely review Karen. Maddie was delighted to be able to help you.
Friendly and helpful staff
Friendly and helpful staff. Very good instructions. Prompt delivery.
15 de abril de 2026
Resposta da Horsemat ltd
Thank you for taking the time to leave us a lovely review. Theo was delighted to be able to help you and we are so pleased you found the DIY Fully Sealed Installation kit instructions straight forward to follow!
Fantastic customer service
Fantastic customer service, great quality products, just a lovely company to deal with!
17 de abril de 2026
Resposta da Horsemat ltd
Thank you for leaving us such a lovely review! It was our pleasure to be able to help and advise you.
Resposta da Horsemat ltd
Thank you so much Alex for taking the time to leave us a great review. We look forward to helping you again.
Efficient service and good quality mats…
Efficient service and good quality mats at a competitive price
7 de abril de 2026
Resposta da Horsemat ltd
Thank you for taking the time to leave us such a lovely review Claire. We were so happy to be able to help you with your mats and your collection.
Great value and quality
Made numerous orders for 17mm amoebic mats over the years to fit an ever expanding surface area of
Home gym space, always great service and value.
23 de março de 2026
Resposta da Horsemat ltd
Thank you Rich for taking the time to leave us a great review Rich! It was our absolute pleasure to be able to help you again - Hee hee! Your area's are getting bigger! Hopefully these will be enough to tide you over for a while, but you know where we are if you need any more help!
Resposta da Horsemat ltd
Thank you for leaving us a great review Joe, we were delighted to be able to help you.
Team went above and beyond, 5* service
Kim and Theo went totally over and beyond to give me lots of options to surface a turn out paddock for my horse, we recently chose to take her off grass due to medical issues and I was totally lost knowing what to do. After lots of advice and zero pressure to buy anything at all - I ended up purchasing grass mats and hoping that with the wider system we’ve invested in that these mats will mean the paddock will keep giving for many years! The pricing, communication and delivery was 5* - highly recommend.
9 de março de 2026
Resposta da Horsemat ltd
Thank you so much for taking the time to leave us such a lovely review Laura. We enjoy what we do, but a different application is always interesting - add in a poorly animal and we're all in! From the bottom of our hearts, we hope your girl is soon able to enjoy her special area and the sun on her back again!
Excellent advice and good price!
11 de março de 2026
Resposta da Horsemat ltd
Thank you Liz for leaving us a great review, we were so delighted to help you again. Good luck with installing them, we hope the weather is kind to you!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.