When doing business, my primary objectives are a) only use a reputable company who offer out standing customer support, one who will resolve any querries i have, including warranty claims. b) offe... Ver mais
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Veja o que dizem as avaliações
Super comfy bed at a great price. Clear communication about delivery. It’s in our guest bedroom and has rave reviews from guests. So much so we are thinking of replacing our own mattress with the same... Ver mais
A empresa respondeu
We wanted a specific configuration of 2 zip and link divan beds, and after much searching and online research we found Hotel Contract Beds. Order process was easy, availability was within a week, and... Ver mais
A empresa respondeu
We would recommend this company 100% We originally bought all our beds from them and sold them with the sale of our house. We bought beds again for our new home and had to keep re-arranging de... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Supplying contract beds, mattresses and sofa beds (BS5852 & Crib 5) to hotels and the hospitality industry. Free UK mainland delivery. Bespoke sizes available, call for details.
Informações de contato
Bedford iLab, Priory Business Park, MK44 3JZ, Bedford, Reino Unido
- 01234 834693
- www.hotelcontractbeds.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordered two zip bed mattresses for…
I ordered two zip bed mattresses for my air B and B. They were very reasonably priced and my guests say they are very comfortable.

Resposta da HotelContractBeds
From sales to delivery and quality of…
From sales to delivery and quality of product; all excellent.
Purchased ziplink mattresses for domestic use.
Customer service efficient without being 'pushy'

Resposta da HotelContractBeds
Waterproof mattress
Great product, professional customer service and delivered really fast

Resposta da HotelContractBeds
As good as I hoped they’d be.
We ordered a zip and lock king size mattress (great for getting up a narrow staircase) after a lot of research, looking at and trying out other brands models for 2-3 times the price that hotelcontractbeds charges.
I’m really glad we went with them. Service was superb and the mattress (should that be plural) is (are) wonderful. Really well made, stitched really well and with exactly the right level of support.
We’ve had it for a couple of months now and it really has made a difference to our sleep. I’d frankly be hesitant to buy from anyone else now.

Resposta da HotelContractBeds
“Excellent customer service from Nadia and Louie”
⭐️⭐️⭐️⭐️⭐️
We recently ordered beds from Hotel Contract Beds for our rental property. When they arrived, a couple of small imperfections (a nick in the fabric and some glue on the base) meant they weren’t quite up to the standard we needed.
I contacted Nadia and Louie, and they immediately arranged for replacements to be sent. Their response was professional, prompt, and reassuring — exactly the kind of service you hope for when something goes wrong.
We’re now awaiting the replacements later this month and are very impressed with how the situation was handled. Thank you, Nadia and Louie, for turning this around so quickly. Thanks to Nadia and Louie, we feel very confident recommending Hotel Contract Beds to others.

Resposta da HotelContractBeds
We were very happy with a bulk order
We were very happy with a bulk order of mattresses and when I needed to change the order number they were very quick to change the need details. I would definitely use them again for our premise needs.

Resposta da HotelContractBeds
The staff were really helpful when I…
The staff were really helpful when I spoke with them prior to delivery regarding ascertaining an expected delivery time . Calls were returned with updates and the. When the bed arrived the driver was polite and helpful when unloading. We have always been 100% satisfied with any beds and mattresses we have ordered from hotel contract beds . So thank you

Resposta da HotelContractBeds
Poor quality, missing components
A whole pack of screws and the legs/wheels under the bed were missing for one of the beds. The delivery men were also very unprofessional — two men came but refused to carry the bed to the first floor of my house, instead asking me to do it myself. After that, they simply took a photo and left. Overall, very poor quality bed and extremely disappointing service.

Resposta da HotelContractBeds
Great service and product
Bought a new bed frame, noting it could cope with a larger framed person. Bed was easy to assemble, feels sturdy and robust. Delivery was quick and when they said it would be. Overall cannot fault product or service.

Resposta da HotelContractBeds
Impressed with service
Very impressed with the service and quality of the mattress, would highly recommend ☺️

Resposta da HotelContractBeds
Good website
Very helpful in ordering. Website very good in choosing what colour to have in my sofa bed.Looking forward to the delivery.Thank you.

Resposta da HotelContractBeds
Great service and lovely beds

Resposta da HotelContractBeds
Excellent customer service
Excellent customer service.
Louie and Kizzy were helpful, polite and very knowledgeable when I'd enquired and ordered a mattress. Nothing was too much trouble even though I'd rung a couple of times with extra questions,they were really lovely.

Resposta da HotelContractBeds
A fantastic company to deal with
A fantastic company to deal with. A special thanks goes to Louie for his outstanding and attentive assistance from the initial enquiry through to order fulfilment.
We were amazed that our new bespoke bed could be made and delivered within a week. The quality and value for money was excellent and we fully recommend.

Resposta da HotelContractBeds
Great Beds and Great After Care Service Even After 11 Years
Eleven years ago we purchased two zip and link beds for use in our spare rooms. We were delighted with the beds when they arrived and all these years later they continue to be super comfortable. We recently mislaid a pair of the linking bars so contacted the company again and were immediately assisted, with new bars being on their way first class the same day. We can’t recommend these beds and the company's service highly enough.

Resposta da HotelContractBeds
Excellent service and excellent…
Excellent service and excellent products with nice people too. They responded to my tight deadline and delivered the goods!
I have returned to buy yet another of their pocket sprung drawer divans, as they really are unbeatable value. I have run B&Bs, holiday apartments and buy-to-lets for many years and could not recommend this firm more highly.
Buying a cheap bed is always a mistake as it costs more in the long run. You end up throwing them away after 12-18 months. These beds are really durable and stand the test of time. Some of mine are now 7 years old and still look brand new as I have them stain guarded. I always use a fully waterproof encapsulating mattress cover and rotate the mattresses. I also have them professionally cleaned once a year.

Resposta da HotelContractBeds
1st class service
As usual customer service is first class, excellent communication

Resposta da HotelContractBeds
Great service and helpful staff

Resposta da HotelContractBeds
Good quality zip mattresses
This is the 2nd time I have used this company for mattresses and headboards. Good quality and quick to respond.

Resposta da HotelContractBeds
Superb Customer Service
Wrong legs supplied and when I spoke to a representative she arranged for the correct legs to be dispatched the same working day. Excellent customer service. Highly recommended.

Resposta da HotelContractBeds
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