HotSquash Avaliações 

349
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I would have given 5 stars but I was so disappointed that I didn't receive my first order despite it showing as in stock on the website. But having given you a second chance I'm delighted with my dres... Ver mais

Avaliado com 5 de um total de 5 estrelas

Elegant design, quality fabrics and fittings. Extremely elegant - I’ve been stopped by strangers when out in my jumpsuits and complemented. Also, very importantly, you don’t need someone to zip and... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have bought several items from Hotsquash, jumpsuits, dresses and pyjamas. All lovely quality, all fit my beautifully. I love their items with the crossover tops as I have a fuller bust and often stu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Found HotSquash online during their flash sale. Fantastic website with a plethora of dresses, skirts blouses all with beautiful designs. First time ordering with them, so wasn't sure what size would... Ver mais

Detalhes da empresa

  1. Loja de moda feminina
  2. também em
  3. Loja de Acessórios de Moda

Escrito pela empresa

HotSquash; the unique women's fashion company with hidden technology fabrics. Made in London.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

349 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(349)

34 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

So happy with my chiffon maxi-dress

So happy with my chiffon maxi-dress. It arrived in The Netherlands within TWO days and it’s gorgeous. Very good quality.
I’m tall (1.84 m, 6ft) and the dress almost touches my feet. I was inbetween two sizes and ordered the smaller size because I read that it runs big and that was a good choice. It fits perfectly.

5 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

So pleased with this company

Everything was easy, ordering, returns & quick refund. The product was lovely too, once I had correct size ordered.

29 de junho de 2024
logotipo da HotSquash

Resposta da HotSquash

Hi Karen,

We're so glad you enjoyed your experience with us. Thank you for the review.

Kind regards,
HotSquash Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Dresses arrived promptly and beautifully made.
The colouring on one didn't suit me but I appreciated being able to return it by Royal Mail collection with no charge.

26 de junho de 2024
Avaliado com 1 de um total de 5 estrelas

The dress stains

Original review:
I ordered a dark blue maxi dress and it stains so much, even after washing it. The first time I wore it, my skin was blue for a couple of days after it, I can’t imagine what color you use. Overall quite disappointed

Update:
So far I have washed the dress for 3 long wash cycles (2 hours each), the colour still keeps running from it. Unfortunately don't feel safe wearing the dress since it also still stains my skin, less than it used to but still.
I wrote to the customer service e-mail that you mentioned in the reply to my original review, never received a reply.
I am changing the rating to 1 star because the dress is unwearable and I consider the money I spent as wasted. I am disappointed because it's a nice dress and I like the design.

30 de maio de 2024
logotipo da HotSquash

Resposta da HotSquash

Hi Mari-Ann,

I have checked our inbox and can see that your query was resolved. We apologise again for the experience you've had, please let us know if there is anything further we can do. We're glad you liked the design of the dress, and want to stress again that the issue you had is a very rare occurrence, and we try our very best to make sure that the quality of our garments are to a high standard.

Thank you for shopping with us, and apologies again for any inconvenience caused.

Kind regards,
HotSquash Customer Care

*********************************************************************************************************



Hi Mari-Ann,

Thank you for your review. This is highly unusual for our garments. We run tests on all of our fabric before we place them under production, this includes colour fastness. Our tests are run and passed by SGS Labs and are generally an industry standard.

We sincerely apologise that you have had this experience, please email contact@hotsquash.com so that we can make this right.

Thank you for shopping with us.

Kind regards,
HotSquash Customer Care

Avaliado com 5 de um total de 5 estrelas

Should have waited 1 more day. Very happy now.

I sent you two e-mails, the first to ask if it was normal that I had to pay 53€ import tax and the second, with two pictures, of a repair in the back of one dress. I never received an answer.

9 de junho de 2024
logotipo da HotSquash

Resposta da HotSquash

Hi Nicole,

Apologies for the delay in getting back to you. We've reached out via email to hopefully resolve this issue for you.

Kind regards,
HotSquash Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I love your jumpsuits

I love your jumpsuits. They fit perfectly and are very comfortable. Shipping to Switzerland works without any problems. Thank you

31 de maio de 2024
logotipo da HotSquash

Resposta da HotSquash

Hi Claudia,

We're so glad you love your new jumpsuit! Thank you for shopping with us!

Kind regards,
HotSquash Customer Care

Avaliado com 5 de um total de 5 estrelas

Amazing!

Amazing!! Bought Thursday afternoon and delivered Saturday. Quality is fantastic. Would definitely buy again.

16 de maio de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Lovely colour and true to images

Lovely colour and true to images. Delivery was speedy. Material looks inferior to the images, however the style is nice and elegant. I went for a size up but it was still a little too tight which was disappointing.

4 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Absolutely love this jumpsuit

Absolutely love this jumpsuit. I ordered a 14 to be safe, but returned for a size 12 instead. Very quick delivery for the exchange and great customer service. The Fabric has some stretch to it and is really comfortable to wear. Very happy customer!

10 de abril de 2024

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