Great customer service where staff showed a few options that would work and took time to show what stock they had
A empresa respondeu

Unit 3 , Craignethan, Nethan Road, ML8 5UF Carluke, Scotland, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Great customer service where staff showed a few options that would work and took time to show what stock they had
A empresa respondeu
Got my new kitchen from the Carluke branch…. Amazing service from the initial enquiry to the outstanding end product … the team could not be more helpful. Big shout out to Louise Quinton to help me ma... Ver mais
A empresa respondeu
Ordered a kitchen from Howdens Carluke. It’s an older house so we wanted something in keeping but we had the added headache of odd measurements & old walls. Can’t thank Callum enough for his patienc... Ver mais
A empresa respondeu
An excellent experience all-round, from design to fitting. Staff were a pleasure to deal with and always responsive when we needed further advice and guidance. Would highly recommend Howdens of Carlu... Ver mais
A empresa respondeu
The UK's No. 1 Trade Kitchen Supplier.
Escrito pela empresa
Unit 3 , Craignethan, Nethan Road, ML8 5UF, Carluke, Scotland, Reino Unido
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service where staff showed a few options that would work and took time to show what stock they had

Resposta da Howdens - Carluke
Got exactly what I need when I needed it. No fush, no hastle.

Resposta da Howdens - Carluke
Very helpful and always had what I was looking for.

Resposta da Howdens - Carluke
Everyone e have dealt with have been super helpful

Resposta da Howdens - Carluke
Great good design and all parts on time

Resposta da Howdens - Carluke
All staff were extremely polite, helpful and knowledgeable, and had a good sense of humour. All are excellent ambassadors for your company. Clearly a well run depot with excellent staff.

Resposta da Howdens - Carluke
Prompt attention and excellent helpful service.

Resposta da Howdens - Carluke
Was greeted by a guy called Colin …made life sooo much easier…plenty product knowledge and suggested alternatives to what I picked…another great experience visiting my local Carluke Howdens ..thanks guys

Resposta da Howdens - Carluke
Very helpful staff makes it a pleasant experience

Resposta da Howdens - Carluke

Resposta da Howdens - Carluke
I found myself at the beginning of the year urgently needing my kitchen updated. It was old, tired and not fit for purpose. I contacted Louise at Howdens Carluke initially to get a quote and see what I could do with the limited space (and budget) I had.
She could not have been more helpful. Within a few days I had a designer; also called Louise, in my kitchen, who quite literally exceed my expectations in every way possible.
The team at Howdens went out of their way to meet my need for functionality while helping me future proof the space to allow for upgrades as and when the budget would allow. They truly made what was a very stressful time so much easier. The end result was stunning and captured the style I was after effortlessly. I will definitely be back for my upgrades this coming summer and will continue to recommend Louise and her team at every opportunity.
Very happy customer :)

Resposta da Howdens - Carluke
I recently had the pleasure of purchasing a new kitchen from Howdens in Carluke, and I couldn't be more thrilled with my experience. From the moment I stepped in, the staff were incredibly helpful and knowledgeable, guiding me through their extensive range of options.
I was especially excited to discover their ongoing sale, which offered amazing deals on high-quality cabinetry and appliances. I managed to snag a stunning set of cabinets and a top-notch worktop at a fraction of the usual price. The value for money is outstanding!
The design process was seamless, and the team worked with me to create a layout that perfectly suits my space. Installation was prompt and professional, resulting in a kitchen that not only looks fantastic but functions beautifully.
Overall, my experience at Howdens Carluke exceeded my expectations. I highly recommend visiting during their sale—it's an opportunity you won't want to miss! 5 stars all the way!

Resposta da Howdens - Carluke
I recently had a fantastic experience with Howdens Carluke. From start to finish, the service was exceptional. Louise, the designer, did a brilliant job crafting a kitchen that perfectly fits my vision and needs. Her expertise and attention to detail were impressive. Colin at the front desk was also incredibly helpful and welcoming, ensuring the process was smooth and efficient. The quality of the kitchen is top-notch, and I couldn't be happier with the final result. Highly recommended for anyone looking for a great kitchen and outstanding service!

Resposta da Howdens - Carluke
Excellent service and advise from Louise and and staff in the Carluke branch.
So helpful from start to finish and absolutely love the finished job.
Highly recommend

Resposta da Howdens - Carluke
My husband and I had shopped around lots of different suppliers and had heard some right horror stories. I was sooo glad we found Rebecca at Howdens Carluke! She took the time to go through everything and even picked up on missing items on other quotes! She included everything I asked for and more from pull outs and bins to fancy little extras I didn’t think would be in my budget. By the end of the appointment we knew exactly what we were getting and were confident we had made the right choice. Kitchens are expensive but Rebecca produced a design that ticked the boxes and kept us in budget.

Resposta da Howdens - Carluke
Got my new kitchen from the Carluke branch…. Amazing service from the initial enquiry to the outstanding end product … the team could not be more helpful. Big shout out to Louise Quinton to help me make decisions on my final fittings and fixtures when I was so unsure … she got me exactly what I required Highly recommend

Resposta da Howdens - Carluke
Ordered a kitchen from Howdens Carluke. It’s an older house so we wanted something in keeping but we had the added headache of odd measurements & old walls. Can’t thank Callum enough for his patience & customer service.

Resposta da Howdens - Carluke
Very weak response from head office following a complaint regarding howdens not offering people a written quotation when requested. Tried to imply that I was looking for a ‘detailed quote’ which I tried to correct them and told them this was not the case as per email trail. Goes to show, even at a higher level, their customer satisfaction and ability to resolve a complaint is poor and unwilling to cooperate with customer. Only serve the interests of the trader not the actual customer that is potentially buying from them. Would never recommend them as a reputable company to anyone.

Resposta da Howdens - Carluke
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.