From initial design though to delivery was first class . Sam was brilliant .. After sales service is not so good , the integral washing machine has not work from day one ( over a month now) . Variou... Ver mais
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Unit 8, Northumberland Court, Montrose Road, CM2 6UW Essex, East Anglia, GB
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From initial design though to delivery was first class . Sam was brilliant .. After sales service is not so good , the integral washing machine has not work from day one ( over a month now) . Variou... Ver mais
A empresa respondeu
We had a fantastic experience with the Chelmer Store. Dean was great from first contact right through to delivery day. Nothing was too much trouble, he answered all my annoying questions very quickly... Ver mais
A empresa respondeu
This is the second time we have used Dean. He was brilliant both times, our first kitchen was a replacement like for like which was the smoothest of processes and the second kitchen was a complete cha... Ver mais
A empresa respondeu
The team at Howdens Chelmer are always so helpful & professional. I have worked with Craig, Sharon & Sam many times and they have always provided excellent, helpful service. The products are always gr... Ver mais
A empresa respondeu
The UK's No. 1 Trade Kitchen Supplier.
Escrito pela empresa
Unit 8, Northumberland Court, Montrose Road, CM2 6UW, Essex, East Anglia, Reino Unido
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Absolutely fantastic service, nothing was to much trouble.
A very fast and reliable service.
Dean who planned my kitchen did an amazing job and the finished kitchen is better than I could have imagined!

Resposta da Howdens - Chelmsford North
This is the second time we have used Dean. He was brilliant both times, our first kitchen was a replacement like for like which was the smoothest of processes and the second kitchen was a complete change of layout. We have limited space until we do the extension and Dean really helped to maximize the storage whilst also keeping the kitchen looking airy and bright. He got back to me in really good time, always answered the phone when I called and when we were sent the wrong cupboard by accident, he resolved the problem within a matter of minutes and had a new delivery out to us that same week!! I honestly cannot recommend him enough. We are now buying all our fire doors through him and will be using him again when our kitchen is extended.

Resposta da Howdens - Chelmsford North
Amazing team so helpful with all my projects can’t recommend them enough

Resposta da Howdens - Chelmsford North
Purchased a worktop that failed due to water ingress although they r design for sinks to be installed on
Chelmsford Northumberland cresent don’t believe in reimbursement of any labour costs

Resposta da Howdens - Chelmsford North
From initial design though to delivery was first class .
Sam was brilliant ..
After sales service is not so good , the integral washing machine has not work from day one ( over a month now) . Various engineers ( all different sub contract companys) have been out to fix the problem , the problem remains E08 & E13 fault code . Rang the chelmsford branch again today , asking them to give me my money back or replace ..this was refused & whats more could not give a date when the next engineer would be out ..This is very poor service , asked for manager to call me ...nothing to date ! Not even the offer to pay my laundry bills !

Resposta da Howdens - Chelmsford North
I was cheerfully welcomed into the store. The staff interacted together to solve my problem and due to their product knowledge and sold me the necessary product. A good experience.

Resposta da Howdens - Chelmsford North
The same hot water boiling tap is on the internet at half the six hundred pounds I’ve been charged I’m very disappointed about this as same unit

Resposta da Howdens - Chelmsford North
Brilliant Service from David and Craig in the Warehouse. A total breath of fresh air compared to normal warehouse staff. Both are polite, enthusiastic and eager to help, nothing appears to be to much trouble. They have brilliant product knowledge and are not afraid to push Howdens products.
They are obviously super proud of the ordered layout of their warehouse and the efficient way they operate it. They realise the importance of customer service and interaction. Absolute credit to Howdens and will definitely encourage me to shop there again. Good friendly service is all to rare these days and it stands out a mile when you receive it. Great Work !! Keep It Up ! Please pass on my comments. Thanks Again Dez

Resposta da Howdens - Chelmsford North
Our priority in updating our kitchen diner was to have a full size fridge/freezer installed- we always had a small fridge under the breakfast bar and had a freezer in garage at the end of the garden- not ideal in bad weather!
Samantha designed a very impressive kitchen incorporating the fridge/freezer and adjacent to it facing the dining room area a lovely lit shelf unit and cupboard.
Overall we were very happy with the service and advice we received and would recommend Howdens to everyone

Resposta da Howdens - Chelmsford North
Great service from Samantha and team at Chelmer branch as ever.

Resposta da Howdens - Chelmsford North
At Chelmer, there is always help at hand.
I will continue to use the good service as long as I can. Thank you.
John Marshall.

Resposta da Howdens - Chelmsford North
Just spent close to 15 grand for two different customers. and still having to pay 200 for delivery. Absolute disgrace. Almost makes the decision to use Howdens questionable.

Resposta da Howdens - Chelmsford North
As usual it's a quick and simple process to order what I need and collect the next day

Resposta da Howdens - Chelmsford North
Fantastic!!! Couldn’t find more helpful staff and knowledge base. New management is prepared to resolve anything, replacing any items and giving great customer service.
Well done to all the TEAM. Wishing you all the best and all the success.
Thank you xxx

Resposta da Howdens - Chelmsford North
Great product, good service, reliable and friendly staff, fantastic after sales dealing with any minor problems. Keep up the good work.

Resposta da Howdens - Chelmsford North
Always great service and very competitive with the completion.
Definitely recommend this branch

Resposta da Howdens - Chelmsford North
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