Excellent customer service from staff and the new manager. I have used this branch a number of times and found them to be helpful and knowledgeable.
A empresa respondeu

Unit 24, Kent Park Industrial Estate, Ruby Street, (Off Old Kent Road), SE15 1LR London, London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent customer service from staff and the new manager. I have used this branch a number of times and found them to be helpful and knowledgeable.
A empresa respondeu
Peckham howdens offer a complete good customer service. Good knowledge of stock
A empresa respondeu
Howdens Peckham top customer service when purchasing doors. Delivered to my address in Camberwell at no extra charge. What can I say will use again in the future.
A empresa respondeu
The best service!!! We keep coming back to Howdens only because of the manager name Serene. She is amazing,helpful always with a smile, we love having a nice talk with her. For sure gonna come back... Ver mais
A empresa respondeu
The UK's No. 1 Trade Kitchen Supplier.
Escrito pela empresa
Unit 24, Kent Park Industrial Estate, Ruby Street, (Off Old Kent Road), SE15 1LR, London, London, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As a contractor this is the best Howdens branch I have dealt with it has been a pleasure working with @sanjeev to always my products on time

Resposta da Howdens - Peckham
Excellent service and products delivered on time, will definitely be using this branch from now on and recommending them.
ATS Property Maintenance.

Resposta da Howdens - Peckham
Very helpful staff who dedicated time to listen to what I wanted. They even showed me deals that I did not know I could purchase.
Products were also cheaper than some competitors.

Resposta da Howdens - Peckham
I bought my cabinets, countertops backboards and backsplash from Howdens. It looks great, however I am highly unsatisfied with the service I received from Howdens Peckham. On multiple occasions I was left disappointed and highly frustrated.
1. The initial quote I received was much higher than I anticipated. When I went through it, there were many items added that I had not requested.
2. The items were not delivered on the day we had arranged for delivery. We had to chase up since my builders were waiting to start the work. It finally arrived the following day.
3. Upon delivery, a couple of the cabinets were the wrong size. This further inconvenienced my builders as they had to chase up to get the correct items in, which also delayed their work.
4. We were short of backboard, by about 1-1.5 m, but Howdens would not deliver it despite this being an error on their part.
5. I was told to come and collect the 3m backboard and it could be cut so I could more easily transport it back to mine. But on arrival the team at Howdens they said they wouldn’t cut it. I was provided with a saw and told I could do it myself. I was shocked that Howdens would not cut the board after I was told they would... all because they didn’t want to take any liability (even though I insisted I only needed it roughly cut in half to transport it). Instead, they were willing to risk the health and safety of their customer! I neither have the expertise in using tools for this purpose, nor do I have the health and safety training that I am sure the staff at Howdens have undertaken.
6. When the kitchen was just about finished, I noticed part of the backboard was missing trim. It turns out there wasn’t sufficient trim either, since the backboard was incorrectly measured. Again, I called to say that extra trim was needed, and asked for this to be delivered. Again, the answer was no. Again, despite this being Howden's error.
7. I was told my new kitchen would include a drawer below the oven. However, this was not received, or changed without my knowledge.
Howdens had been recommended to me, and I was told it could be a bit pricey, but you pay for the quality and service. Unfortunately, even though I’m happy with the end result, I CANNOT recommend Howdens Peckham due to the experience I had.

Resposta da Howdens - Peckham
The kitchen was delivered without my order, my builder customer's client is dealing direct with Howdens and I have the invoice to pay when the client is withholding payment of the kitchen.
I am available anytime on 07702 079000 if you would like to discus the delivery.
Regards Michael Morgan

Resposta da Howdens - Peckham
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.