A big thank you to Emma at your Workington branch who helped our charity to select a kitchen that met our needs within a strict budget. She took the time to show us all the elements that would be req... Ver mais
A empresa respondeu

Unit 11, New Yard, Clay Flats Industrial Estate, CA14 3YE Cumbria, North West, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
A big thank you to Emma at your Workington branch who helped our charity to select a kitchen that met our needs within a strict budget. She took the time to show us all the elements that would be req... Ver mais
A empresa respondeu
*ISSUES NOW RESOLVED WITH STORE MANAGER (LIAM) Ordered 2 lengths of kitchen worktop, got an email a week later to say items are ready to collect so went to collect a day later. Was given a ticket to t... Ver mais
A empresa respondeu
The members of staff at the Workington branch, named Shaun and Shannon have been absolutely excellent and efficient, each time somethings not in stock or there has been a mix up etc. They have ressol... Ver mais
A empresa respondeu
Howdens have been nothing but excellent and so helpful. I cannot rate them highly enough.
A empresa respondeu
The UK's No. 1 Trade Kitchen Supplier.
Escrito pela empresa
Unit 11, New Yard, Clay Flats Industrial Estate, CA14 3YE, Cumbria, North West, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We bought 2 oak veneered glazed doors, which are ok quality wise. I wish they had paid attention to their own notes which requested they contacted me when they arrived. I visited the shop to discover that if i hadn't turned up that week they would have sent them back!
I had requested they inform me and it said so on the invoice. People are busy doing their jobs. Howdens could be a bit more helpful i feel. Other companies always inform me, feels like they appreciate my business more?

Resposta da Howdens - Workington
What can I say. After agreeing to take some of the units we had ordered for our kitchen project, and after being assured that the units we required were either in stock or would be delivered before Christmas, sadly the reality is far from that promise.
We now have three full height units, minus doors, and no integrated appliances, all of which were promised. Upon visiting the showroom last week unfortunately no one was able to help or confirm whether the missing parts and appliances would arrive.
Suffice to say they haven’t, nor have we received any communication from the salesperson to explain why the promised delivery wasn’t complete.
I must say this doesn’t inspire me with much confidence going forward. Hopefully Howdens will make amends in the New Year.

Resposta da Howdens - Workington
Everything started great, good price, good quality products and good design consultation.
However, 6 weeks later(after being told it would only take a week) and four deliveries and many phone calls trying to find out where the rest of my kitchen is, I’m still waiting for it all to be delivered.

Resposta da Howdens - Workington
Sick of things being missing when kitchens are delivered always short , all about getting them out the door all about the staff bonus t

Resposta da Howdens - Workington
Unfortunately the measurements were wrong and they were kitchen cabinets to change,drawers missing,sink fittings missing,they was a washer and a fridge to be fitted but they was only one place for the washer,so things had to be moved around to make a space for the fridge ,they was an extra length of worktop,they was shelve fitting missing,they came to collect the worktop but all the other parts missing I had to keep going to the Howdens shop to either order the parts or swop different things, I am sorry to say it was a bad experience ,and I was owed 296£ because of things that were different from the price that I originally was told, I have had to ask three times about getting it back, and I have had to go into the shop today and get it put back on my card,only because I was on the phone again this morning and I was told to go to the shop,if I had owed Howdens the money for has long I would have been on Stop,

Resposta da Howdens - Workington
Great bunch of staff at your Cumbria branches particularly Workington,big thanks to Liam Kev dean jack and and all in Workington branch for helping 👏👏👏 and giving us a beautiful kitchen we’ve craved for years 👌big thanks to the girls also ( whose names I can’t remember ) for sorting appliance issues …

Resposta da Howdens - Workington
Always willing to help and carry out anything I need all staff are good to deal with .

Resposta da Howdens - Workington
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.