H.Samuel - Cramlington Avaliações 

Just been in to change my engagement ring as it was to big. Abbey and Christine couldn't of helped enough. Thanks so much

Really helpful kind staff Christine is great asset to the company great advice

Just been in to H Samuels jewelers cramlington.bought a necklace for my wife Sue the manager was fantastic many thanks for your help.Ron

I have been on the phone with Janice from the CRAMLINGTON branch today I can’t tell you how helpful and kind she has been. What great customer service I have received from her.

Was greeted by Christine lovely welcome very helpful,got everything with her help nothing was bother ,also good prices also good quality Christine is a credit to Samuel's would recommend Christine to friends

I was served today by Caroline instore. My service was excellent as was her attitude to customers, I was left to make my choice, and once done, her assistance was first rate. Well done Samuel’s, if all your staff are as good, the store will continue with your fine reputation.

Myself and my wife visited the Cramlington store last week (15/11/23) regarding the purchase of a new wedding and engagement ring. We received a 5 star service treatment from both Abbey and Christine, who were so helpful in going the extra mile in ensuring the type of jewellery we were looking for. A pleasure to deal with, thank you very much ladies.

Recently had my white gold ring rhodium plated, by virtue of the insurance I took out at the time of purchase, this was done for free. Absolutely delighted with the results and a big shout out to Christine in the Cramlington branch who couldn't be more helpful with everything.

We were made so welcome by both ladies in the Cramlington branch. Christine was so helpful and full of patience. She made sure we got the exact wedding rings we wanted and gave us her experience in sizing the rings. She did well above and beyond, what we were expecting. Two very friendly ladies. I would highly recommend a visit to this outlet, and will be returning. Xx

I called in to the Cramlington shop and had a great customer service experience with Christine. I took in two items for repair, one of which she was able to complete immediately for me. The 2nd item needed to be sent away which is always a concern when it’s an item of great sentimental value. Christine talked me through the process and was extremely professional. I felt comfortable with the process and within minutes had received a detailed text message confirming all the information and a reference number. I have used the Cramlington shop on a number of occasions now and their service has never let me down.

Went to shop this morning to buy a simple ordinary watch that took no Tech. degrees in operating it and the nice lady called Christine showed me several and explained the workings and simplicity of them chose one, thank you Christine for all your help your a treasure.

I have always bought from the Cramlington branch over the years. I have dealt with a few of the staff especially Janice Moore the Store manager who dealt with a problem that I had. Wont hesitate to buy from them again.

I was served by Sue who was extremely friendly and helpful and gave me the time to have a good browse. I will definitely be returning again soon

I went to H Samual in Cramlington, Northumberland. I would like to thank Christine who was very helpful and friendly and made time to explain every thing to me. She is a credit to H Samuel.

Thanks to Christine and Leanne for making my shopping experience enjoyable; it was friendly not hard selling and very helpful.

Great service from Janis who was very helpful and pleasant.

Hsamuel cramlington
Big Thankyou to Christine at cramlington store . Terrible customer service until she took over my case .

Cramlington shop adheres well to covid guidelines. All staff were pleasant and welcoming. Faye served me, she was friendly,helpful and didnt rush me making a decision. Faye was adjusted the watch strap for a better fit.Will use this shop again.

Very friendly and efficient staff. Nicely presented gift for my Granddaughter which she loved. Lovely earrings.