H.Samuel - Fife Avaliações 18

Carol in the Glenrothes branch gave great customer service when I visited the store and helped with my queries when I called today. It gave me the confidence to go ahead and purchase my ring. Thank you.

My wife Karen and I visited the Glenrothes store earlier today (Friday 25 July) simply to check if there had one item.
We were looked after by Kirsty who not only demonstrated the gold necklace but calmly explained everything we wanted to know.
Needless to say we purchased this fairly expensive item and Kirsty ensured we received the maximum discount possible.
Fantastic customer service from a quite memorable young lady of huge integrity and quite simply a fantastic human being.
Thank you very much Kirsty and “ we will be back again “ to deal with you. You are my sort of person!!!
Thank you
John Gordon

I was in the Glenrothes store today as I had 2 necklaces which needed the clasps seen to. Lisa served me and could not have been more helpful. Many thanks, Lisa

Seamless experience, easy to follow instructions

I was in the Glenrothes fife store tonight and served by Lisa .
Lisa even though it was near closing spent time to explain about an automatic watch I fancied .
Then spoke through other options that might be more beneficial to my needs .
I purchased a beautiful citizen watch and Lisa took time to explain care plan etc .
No hard sell totally my choice .
So even though she was needing to get on and finish end of day I appreciated the time taken to help me purchase a fantastic watch
Thank you Lisa

Great service while choosing a ring, bracelet and watch for my Dad. Loved my new items.
Great customer service replacing my old bracelet. Thanks ladies of Glenrothes Store.
Aileen Middleton

Great customer service

Excellent customer service bought watch which was too tight so had to order extra links. They arrived in 2 days and were fitted free of charge. Staff very pleasant and know their stuff

Staff are always Helpful & friendly

The person who sold the watch to me showed patients whilst I picked the watch she answered any questions I asked about the watch, she was kind and professional at all times, offered to adjust the links so that it fitted properly. It was a all together pleasant experience to shop there.

Very friendly and polite salesperson, helped me choose the jewellery I was looking for

Staff were very helpful without being intrusive,very pleasant experience in shop.

The staff were great what let the review down is the technology, I paid for insurance against damage but the receipt never printed but the email was taken so was told I would receive email with the policy number on it but I’m still to receive this email but receive plenty of marketing emails

Very efficient friendly and helpful staff would recommend to shop here.

Really good experience.. the friendly staff members..

Great service and staff where excellent 🙂