I was delighted with the service I received from VIcoria and her manager. I bought a pair of gold hoop earrings and unfortunately the clasp was not secure. The problem was I was unable to find my rece... Ver mais
Localização
Trocar localização8-10 Wood Street, Grosvenor Centre, NN1 2ED Northampton, Northampton, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Got quite a shirty call from someone in store telling me something had arrived. They seemed angry that I couldn't give them a time and date on the spot to come and pick it up. The woman was quite rude... Ver mais
A empresa respondeu
I visited & purchased twice in a month and was very impressed overall with the excellent customer service friendliness and product knowledge of staff.
Brilliant customer service at H. Samuel in Northampton shopping center. Very knowledgeable about everything in store. Would definitely recommend.
Detalhes da empresa
Sobre H.Samuel - Northampton 8
Escrito pela empresa
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Informações de contato
8-10 Wood Street, Grosvenor Centre, NN1 2ED, Northampton, Northampton, Reino Unido
- 01604230294
4,1
Muito Bom
8 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was delighted with the service I…
I was delighted with the service I received from VIcoria and her manager. I bought a pair of gold hoop earrings and unfortunately the clasp was not secure. The problem was I was unable to find my receipt!, However, after they discussed the issue, they replaced my lovely earrings! Victoria was a pleasure to deal with and I am very pleased indeed. Thank you.
23 de fevereiro de 2024
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Lost my custom
Braclet marked up as £99 wanted to buy told sorry priced up wrong should be £300 cannot have it
28 de novembro de 2021
Avaliação não solicitada
Resposta da H.Samuel - Northampton 8
Hello Donald, OH NO! Thank you for bring this to our attention! I am so sorry that there has been some confusion about the price of the bracelet. So we can look into this further please contact us on 0800 458 1065 option 3 and quote 01797272, and we will be more than happy to discuss this. Kind regards Luke
Brilliant customer service at H
Brilliant customer service at H. Samuel in Northampton shopping center. Very knowledgeable about everything in store. Would definitely recommend.
6 de julho de 2021
Got quite a shirty call from someone in…
Got quite a shirty call from someone in store telling me something had arrived. They seemed angry that I couldn't give them a time and date on the spot to come and pick it up. The woman was quite rude.
2 de julho de 2021
Resposta da H.Samuel - Northampton 8
HI thank you for taking the time to contact us and I am really sorry you were unhappy with the service if you can give us a call please with the details on 0800 458 1065 Option 3 we can look into this for you - Many thanks Pamela
I visited & purchased twice in a month…
I visited & purchased twice in a month and was very impressed overall with the excellent customer service friendliness and product knowledge of staff.
25 de junho de 2021
Excellent service.
From entering the shop to ordering my item, the whole experience & service was very good. Would definitely recommend this H.Samuel store.
11 de maio de 2021
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.