I want to thank very sincerely the manager Paris (who I don't know and never met before by the way!) I had a quite complicated request for the enlargement of two rings that were different sizes b... Ver mais
Localização
Trocar localização1 & 2 Elmsleigh Centre, TW18 4QB Staines Upon Thames, Staines, GB
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Veja o que dizem as avaliações
Visited the Staines store today for advice on cleaning my jewellery. The Supervisor there, Hannah, was super knowledgable quickly told me some of my items were white gold and not silver as i'd orginal... Ver mais
The Staines store was very helpful on the phone, indicating immediately that they didn't stock the product I wanted in that store. They were able to tell me a nearby store location, and also mentione... Ver mais
Absolutely pathetic service, went in on Friday, ordered a watch and paid for it, the young lady said there were 3 in stock and that i can collect it on Tuesday morning, went it today(Tuesday) and gues... Ver mais
Detalhes da empresa
Sobre H.Samuel - Staines Upon Thames
Escrito pela empresa
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Informações de contato
1 & 2 Elmsleigh Centre, TW18 4QB, Staines Upon Thames, Staines, Reino Unido
- 01784451822
4,6
Excelente
34 avaliações
Sem histórico recente de pedidos de avaliações
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Customer enquiry
I sought advice in this branch re returning online purchases. The assistant was courteous, and gave me clear advice.
22 de junho de 2021
Excellent Service
I bought a watch from H Samuel in Elmsleigh Stains. The service was excellent and Steve (the sales manager) was very helpful in particular.
18 de junho de 2021
Avaliação não solicitada
Obtained information and advice and…
Obtained information and advice and demonstration prior to purchase Handled efficiently and quickly. Thanks you to your assistant No problem Happy sales and outcome,
27 de maio de 2021
Amazing customer service got just what…
Amazing customer service got just what I needed
25 de maio de 2021
Greeted in a friendly way
Greeted in a friendly way. Served well and with a new watch strap. Thoughtful sales assistant changed the buckle over as the watch was silver and the buckle gold; without prompting! Impressive.
21 de maio de 2021
Super quick arrangement of ring…
Super quick arrangement of ring enlargement. Got ring back in 5 days. Very impressed
20 de maio de 2021
So helpful with my purchase.
So helpful with my purchase.
Would definitely recommend the one in staines
20 de maio de 2021
Cleaning Rings
I took my wedding ring and sapphire ring into my local H Samuel store to be cleaned. The manager who served me was really helpful. He gave me a quote of how much it would cost and said the rings would be ready within the hour. I returned to find the rings ready and looking like they we new. I was very pleased and will certainly use the store again.
13 de maio de 2021
Very quick service
Very quick service. Bought a gents ring which had to be ordered due to needing larger size. Was told likely to be 5 days but received text to say item was in store following day. Very happy with service.
13 de maio de 2021
We're helpful staff
12 de maio de 2021
I was really pleased with the service I…
I was really pleased with the service I received and the young lady who served me was so helpful as I ordered a ring but the size was still too big and she arranged for another to be delivered to the shop
11 de maio de 2021
Staines staff member was excellent
Staines staff member was excellent. We give her 10 out if 10 and have had her help us with our ourchases more than once.
11 de maio de 2021
Went into H Samuel in Staines
Went into H Samuel in Staines, very helpful staff. They gave me the time to just browse before showing me various items. Plenty of choice for any budget. Will definitely be shopping there again.
11 de maio de 2021
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