Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased the EVO 3D docking station and USB-HDMI converter, Both of which I could not purchase in store. The delivery was free and received the product in 2 days. Unbelievably surprised. All compo... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found the HTC Droid Incredible micro-USB to video/audio cable at htcpedia.com just as soon as it was available. This item had already been previewed in articles on the web and was greatly anticipat... Ver mais

Avaliado com 5 de um total de 5 estrelas

There was aproblem with the delivery. Htc was prompt with its response to my report that it did not get delivered when the tracking indicated that it had. Their follow through with FedX revealed that... Ver mais

Avaliado com 1 de um total de 5 estrelas

My poor rating is due to lack of communication and responsiveness. This transaction occurred back on October 2, 2013 and still as of February 19th, no response and no replacement of the item. I emai... Ver mais

Detalhes da empresa

  1. Loja de Celulares
  2. Loja de Eletrônicos

Informação fornecida por fontes externas variadas


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

504 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

5 Star

Their service was great, got the items overnight. One item the micro usb connection was loose and they just sent me a new one.

Great items

14 de agosto de 2015
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

will not deal with htc pedia again

ordered the case, received quickly..in meantime phone was changed, upgraded to and htc one and no longer needed case. I received approval thru email for return and refund 5/13/14 #4809 they said would send follow up email and prepaid mailing lable from usps 24-48 hours did not get either, called 5-21 promised would arrived next 2 days, still no follow up email or postage lable,, emailed support center on the 5-23, and again 5-28 no response, 6-4 sent email to htc media support center and htc shop center, while on hold with their 888 # for 20 mins no answer on phone, still no response from htc to take care of situation,,i was going to take refund money and buy speck candyshell for htc one m7 that girlfriend had recently purchased...Instead I took my business elsewhere .i got her a black speck candyshell for the htc one, got her a white one also, obviously from another co, I want my refund... and will never buy anything from this company again! roger shrader

11 de junho de 2014
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No customer service!

I have ordered two HTC car panel compatible cables. Instead of ordered cables, I have received two HTC car kits without cables inside. All my attempts to recieve desired cables are ignored by the seller!!!

9 de junho de 2014
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

WORST CUSTOMER SERVICE...Wait...No Customer Service!

My poor rating is due to lack of communication and responsiveness. This transaction occurred back on October 2, 2013 and still as of February 19th, no response and no replacement of the item. I emailed numerous times and not even a reply back. I understand if I purchased a used item but being sold as new then receiving the item with a smudge, dirty, used item, not acceptable. I was a loyal customer until this last transaction. Certainly not going to recommend to others. I guess I bought myself a used item. Unreal... Can't believe a company would run a business like this. RIDICULOUS!

22 de fevereiro de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good product, good price, quick delivery

This was for a new phone - I'm not sure if it fits older phones but I was pleased to find it available and at a good price. The ability to charge the battery separately from the phone is great.

3 de março de 2013
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Service is not acceptable

It took 6 weeks to get my order. I wrote several e-mails and all of them went unasnwered. Paid $25 for shipping which should have cost no more than $10. Only way to get service was to call them. They should have offered to refund my shipping costs. It's a shame because they seem to have cool products.

22 de dezembro de 2012
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Double poor assistance!

Seems that if you have a problem with HTCPedia the only way to get any assistance is to post a negative comment on trustpilot. My first email request for help went unanswered. My first trustpilot comment received imeadiate response but 5 days later I have received no resolution response. More than extremely upset with this service.
Ken Anderson

24 de outubro de 2012
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Shipping Fiasco

Ordered overnight shipping, got it second day. Sent e-mail to customer service; it's been more than a week, and no one has contacted me.

29 de setembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

OTTERBOX

I bought it from denmark, got the box week after,no troubles.
no exstra fees or problems with delivery.
The box give me ultimate protections against accidents and my kids play with the phone, my nxt phone will also be an otterbox :)

30 de agosto de 2012
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Merchandise good but beware hidden charges

The products I ordered arrived promptly and were as expected. But the courier company (FedEx) sent an invoice for extra charges that were not disclosed at the time of delivery. These charges were for their services in getting the order through customs. So non-US customers be aware that the advertised price and delivery costs may only be the beginning.

4 de julho de 2012
Avaliação não solicitada
logotipo da HTCPedia Shop

Resposta de HTCPedia Shop

Rob,

We apologize for any inconvenience with the extra charges from FedEx. We try to inform all of our non-USA customers that there may be some custom & duties charges (varies by country) since the products are coming from USA location. Here is where we disclose this information for the international customers on our site: http://shop.htcpedia.com/international-orders-shipping.html

After a number of similar complaints we have introduced USPS as a shipping courier to our shipping offering since they do not have any extra surcharges when delivering a package from USA to any foreign country.

We are also in process of opening up a warehouse in Canada (in the next 30 days) in order to deliver goods to Canadian customers right from our Canadian warehouse. This is to let you know that we value your business and hate to lose you as a customer.

If there is anything we can do to make your experience better please let me know.

Thank you,
Mark Gadayev
VP of Operations

Avaliado com 1 de um total de 5 estrelas

Poor.

The product that I purchased was not as advertised. My HTC has an extended battery and I was told that this charger would work and it does not. It was a waste of my time and money. I do not have any more time to waste.

28 de abril de 2012
Avaliação não solicitada
logotipo da HTCPedia Shop

Resposta de HTCPedia Shop

David,

First of all, we sincerely apologize for any inconvenience we've caused. The desktop charger that you have purchased (http://shop.htcpedia.com/htc-rezound-charge-sync-desktop-dock-w-spare-battery-slot-fits-w-case.html) does in fact work with an extended battery. In order to use the dock with your extended battery you will first need to remove an insert from the slot.

I figured you did not remove an insert and therefore was not able to use it with an extended battery. Please let me know if you were able to remove the insert and use it with your extended battery.

Thank you,

Mark Gadayev
VP of Operations

Avaliado com 5 de um total de 5 estrelas

Fantastic!!

I was very pleased with my order. It shipped quickly and was priced very reasonably. I will definately buy from them again and will recommend them to my friends.

27 de abril de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

FAST FAST FAST

These folks ship out a product within hours. They are FAST! Standard shipping arrives at my house within two or three days of order. Prices and selection are great. Fast shipping. Website easy to navigate. What else could you ask for? Did I mention they ship fast?

27 de abril de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service!!!

What can I say, this is my 2nd time ordering and again everythng was delivered exactly as described and on time.

22 de fevereiro de 2012
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais