hungrypanda.co Avaliações 134

The worst website to order from. I ordered bubble tea over £50 worth- placed order at 7:45pm took over three hours to arrive at 10:45- driver and hungry panda said they attempted delivery- Despite the fact that I had to send live location to driver via WhatsApp to located me, despite leaving near a bus stop. Three of my drinks were spilled and undrinkable, I reported the incident and attached pictures, till date no refund. Shame on you!! Please save yourself the hassle. I wished I’ve seen this awful reviews before placing an order.

This company is a disgrace. Their drivers/riders have absolutely no regard for the road rules. I didn’t see one stop at a red light in Melb CBD, and I saw several near misses with pedestrians. Is it going to take someone (else) to get killed before the police or council act?

ordered food only for the delivery driver to delay delivering such by 40 minutes late and cold ( i spent £32 and they offered me a £2 coupon back though i had to HAGGLE for £5 which is disgusting)

I paid 126 AUD for 5 portions of food, but the restaurant never received my order. It turns out that Hungry Panda didn't place my order at all, despite taking my payment. I tried contacting them multiple times to resolve the issue, but they never responded to my calls or complaints.

This level of service is unacceptable. Not only was I charged for food that I never received, but the company also failed to provide any support or resolution. I will not be using Hungry Panda again, and I would advise others to avoid it as well if they value reliability and customer service.

This company is a scam. They create partnerships through google order direct that are not real. It’s all number inflation, with no real company. Cheers to them for scamming the system.

Ordered my first time with this food delivery service for pickup at the chinese restaurant. Login with only my mobile number. It did not go well. Restaurant already closed when i arrived to pickup, app said my food order was processing at the restaurant. Was not! And contact their help desk mainly in chinese and i was told my refund would only come in 3-14 days. Waiting for refund to come in so many days later because of this lousy app. I m still waiting for this refund. I will never order from this site again.

Today I went out to walk my dog and there were two Hungry Panda delivery people on their bikes blocking the whole footpath. When I asked them to move, the male Indian rider responded with “f@ck you”! I don’t know what he thought I said but to shout that at me and then reprimand me for asking them to move was totally uncalled for! He then continued to shout abuse at me.
If this is the type of person Hungry Panda wants representing their company or employs, then I am going to give them a big miss! I will share this and tell people not to tip their rude drivers! There are plenty of other delivery service companies out there with more polite staff!

Delivery fee is expensive and takes very long to deliver even though i live not too far from the restaurant. Takes 60+min to get the food

Customer service was so disrespectful. They are looting money from us. Don’t ever order from them.

The worst company to work with. No respect for the workers/drivers and steal the money. Also the customer service is beyond horrendous for drivers they dont even respond to enquiries on whatsapp

West End Store
Friendly and fast service. Delicious meal. Thank you

I didn’t checkout these reviews before Google suggested I order my home food delivery from Hungry Panda. Wish I had, abysmal customer service, arrived two-days late (yes, really!) after cancelling and refusing to refund. Stay well clear!

Wow if there was ever a time that ZERO stars could be an option, this would be it. This company is a scam. They advertise no service fees and charge eight dollars and up. Not only that, if you order pick up, when you get to the store, the vendor will say they didn’t get any payment. Customer service never picks up and nobody answers emails. Save your money and use Uber or a reputable company. This company is a scam. I’m reporting them to the Better Business Bureau and will be suing them as well because I have the means to do the searches and do a small claims against them just to teach them a little lesson. Save your money and do not use this scam company.

Absolutely disgusting'company' think its acceptable to Rob people's money..DO NOT USE THIS COMPANY. They take your money and don't give you what you've paid for. Promise of a refund. Absolute Bull! My bank refunded me because these jokers won't.. absolute shower of scum!

Scam the drivers by not paying the tips that the customer adds for them to the bill... Dishonest. Besides, there is no phone number on the website, clearly a shady business. Delivery guys, avoid them!

Am a driver for HUNGRY PANDA 🐼 IF YOUR EVER THINKING OF DELIVERING FOOD PLEASE DO NOT CHOOSE THIS APP THEY WILL NEVER PAY YOU AND YOU CANT CALL CUSTOMER SERVICE BECAUSE THERE IS NO NUMBER JUST BOT THAT GIVES YOU THE SAME ANSWER FOR EVERY AND I MEAN LITERALLY EVERY PROBLEM

Such bad customer service. I honestly don’t know how they remain in business. Long order times and little transparency when there was an issue

This company point blank wants to rob you. Order was placed with the wrong location. Call the restaurant to cancel they said the hungry panda would not cancel. I asked for manager from the app multiple times to resolve this never can get an answer. I hope this app get shutdown for their horrible customer service.

Delivered food to wrong address would not remedy the issue. I'm out the money. Don't even think about using Hungry Panda.

Wish I could give this a zero star…..do not order from here, I never got informed that my order was cancelled, waited all night while trying to contact someone to find out what was going on, it’s not an option to talk to anyone, because of all this I never actually ate that night…. I finally received a email at 3 in the morning telling me that my order was cancelled and I would get a refund in 14days!!!!! What the hell!!
Been emailing them today a few times but I am just being ignored now!! I am literally shocked by how terrible this company is!!!!!!!!!!