Beautiful item, it was packed so lovely and I just love the card with the note, care instructions card which is super helpful, I could not recommend enough just a gorgeous rug. Quality 10/10
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I received my first purchase today and I was so impressed I have immediately ordered another product. Wonderful service, item beautifully packaged and delivered within two days. It is lovely to deal... Ver mais
Excellent quality products- the sheepskin seat pads are thick and luxurious. Superb customer service - I couldn't add the complimentary cushion to my order and Melissa saw to it that one was added to... Ver mais
A empresa respondeu
Wonderful proactive customer service from Melissa at Hyde & Hare! I ordered a sheepskin cushion, which is absolutely gorgeous, however during the delivery process Melissa spotted that somehow I had c... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de decoração de design de interiores
- Loja de Roupas
- Loja de Móveis
- Fornecedor de peles de ovelha e lãs
Escrito pela empresa
The Home of Natural Fibres At Hyde & Hare, we turn to nature to discover the art of slow living. Drawing on age-old traditions, we celebrate the inherent beauty of natural fibres. We want to help you embrace a sense of calm in stolen moments, quiet evenings and sleepy Sunday mornings, even if you have a busy lifestyle. Founded by Piers Dickinson in 2019, our vision has been rooted in the Scandinavian concept of Hygge. We embrace simple pleasures and seek cosiness and contentment – whether that looks like spending time with loved ones or enjoying a new book in your peaceful sanctuary. "Our promise to you is that our furnishings and furniture are made from the finest sustainable, renewable fibres by skilled makers. We’ve all become more aware over the years of the environmental and health benefits of natural fibres, and they really are the most thoughtful way of bringing quiet luxury to your space."
Informações de contato
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely love the products
Absolutely love the products. The high quality, the earthy colours, the aesthetic
I bought sheepskin cushions and rugs and they work so brilliantly in our room.
H&H were great to deal with - good communication, prompt delivery, easy returns
Thank you!

Resposta da Hyde & Hare
Delighted with the quality of the products and the high level of customer service
I was delighted with the quality of the items received from Hyde & Hare. The double sheepskin in Taupe looks perfect draped on the back of my cream boucle sofa. Just the look I wanted! The customer care was exemplary. I made an error when ordering and the customer service team went above and beyond to assist me. In my panic, I forgot to add the code to receive the free hot water bottle cover. Hyde & Hare were so lovely and sent this by separate delivery at their own expense. Amazing. I would highly recommend them and will buy from them again.

Resposta da Hyde & Hare
Bought my first sheepskin …
Bought my first sheepskin from this company, It came 2 days later, from the packaging, which the sheepskin was beautifully wrapped and tied with ribbon , care card and a beautiful note from the company, it oozes how much this company cares about its customers and certainly knows how to deliver its brand!... 10/10...The sheepskin is stunning...I will certainly be buying again and again from this company...

Resposta da Hyde & Hare
Highly efficient
Highly efficient, luxurious quality goods, highly recommend

Resposta da Hyde & Hare
Cream sheepskin rugs and Cream cushion
I have purchased a couple of the sheepskin rugs, plus a cushion from Hyde & Hare which looks lovely on my armchair. I threw my other sheepskin rug over my leather chair too, so not just a floor rug, although I have one down on my floor also.
It is of high quality, and I am extremely pleased …

Resposta da Hyde & Hare
Beautiful rugs so happy
Beautiful rugs so happy. Absolutely matched the description. Wrapped and parcelled beautifully. The free hot water bottle a definite bonus. I forgot something but customer service sorted it promptly. Excellent all round

Resposta da Hyde & Hare
Amazing!!!!!!
I have previously bought from this company.. . In fact I have now purchased 6 single sheepskin rugs and every one is amazing quality.
Piers and Melissa on the team are wonderful in their customer service and have no hesitation in giving them 5 stars. I ordered the wrong colour and within a day, my request to change it was arranged and delivery was fast and efficient. I would not hesitate to order from this company again.....and I probably will 😊

Resposta da Hyde & Hare
Good quality and customer service
Resolved an issue I had quickly and sent me a gift when discount code wasn’t working. Thank you! Great quality products :) I now have 3 different items and all are lovely

Resposta da Hyde & Hare
I would think twice about ordering from…
I would think twice about ordering from this company. I bought an icelandic sheepskin rug and was so excited to receive it, but when it came it was very cream in colour (despite being described as white) and on the one photo provided on the site looking very white. It also isn't as good quality as another one I bought from Idyll home (which looks much more substantial and better quality) which was £30 cheaper. When I tried to resolve this with customer services, the response was very poor, given that this company is marketed as an upmarket, trusted brand. It looks like I'm going to have to pay a substantial amount to return it, even though it isn't as described on the website and therefore in breach of my consumer rights.

Resposta da Hyde & Hare
Beautiful product
Beautiful product, nicely packaged and well marketed x
My 13month old loves his luxury rug xx
I will order more soon when my new sofa arrives
Thank you all

Resposta da Hyde & Hare
Sumptuous and luxurious sheepskin rugs
I am so impressed with this company, the customer service is fantastic. We ordered 2 rugs for our dining chairs to make them more comfortable and cosy. We are delighted by the plush and luxurious quality of the sheepskin rugs. They arrived promptly and were beautifully packaged and included care instructions.
Prior to using Hyde and Hare, I had ordered 2 rugs from a popular online retailer. The quality was incomparable with the superior rugs we have now purchased from Hyde and Hare. In fact, only one of the previous rugs arrived, the second was cancelled without reason. We were glad to find a company like Hyde and Hare - more expensive but a totally different product and shopping experience.
Today our friends visited and they all loved our new rugs! We will be buying more.

Resposta da Hyde & Hare
Quality rug
Quality rug
Excellent communication
Packaged well
Quick delivery

Resposta da Hyde & Hare
Don't hesitate to buy from this…
Don't hesitate to buy from this company. In my experience their customer service is excellent and the sheep skins are of a quality I have not come across before. Beautifully packaged too.

Resposta da Hyde & Hare
Quality, and luxurious products. Highly recommend!
I ordered one sheepskin cushion from this company about 8 weeks ago and loved it! Since then I ordered another one, a sheepskin rug and two sheepskin seat pads. I can honestly say their products are such good quality, so soft and luxurious. The seat pads are wonderfully resilient and look fab. Also, their customer service is second to none. All round great company, few and far between these days! Would highly recommend!

Resposta da Hyde & Hare
Highly recommended
Fantastic and responsive customer service. Gorgeous high quality rug which came beautifully packaged. Far more personal touch than similar big name retailers, will be buying more from them!

Resposta da Hyde & Hare
Oozes chalet chic
I purchased the sheepskin seat pads in taupe to add to my chalet chic look in my conservatory for winter. They are absolutely gorgeous: so luxurious and look a million dollars. I placed them over thicker cushions, but they are equally good on their own. Beautifully wrapped with tracked delivery. Unfortunately, this was delayed through to an DHL glitch, but Melissa in customer care at H & H kept me up to date. I highly recommend and will purchase from them again. Am lusting after a reindeer skin….

Resposta da Hyde & Hare
Poor Experience
This company seems to have good products according to other reviews but do not resolve things correctly when things go wrong. Read their other 1 star reviews

Resposta da Hyde & Hare
Awful company to deal with
Awful company to deal with, apparently they left a parcel valued at £500 outside my house and took no responsibility for it not being there when I got home. Then they sent me internal emails of them sending smiley faces and laughing about the situation

Resposta da Hyde & Hare
Really lovely products and good…
Really lovely products and good customer service - no complaints. V happy. Thanks for my beautiful cushion!

Resposta da Hyde & Hare
Beautiful quality products and…
Beautiful quality products and excellent communication throughout. Very happy with how they have enhanced our home. Highly recommended.

Resposta da Hyde & Hare
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