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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Beautiful item, it was packed so lovely and I just love the card with the note, care instructions card which is super helpful, I could not recommend enough just a gorgeous rug. Quality 10/10

Avaliado com 5 de um total de 5 estrelas

I received my first purchase today and I was so impressed I have immediately ordered another product. Wonderful service, item beautifully packaged and delivered within two days. It is lovely to deal... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent quality products- the sheepskin seat pads are thick and luxurious. Superb customer service - I couldn't add the complimentary cushion to my order and Melissa saw to it that one was added to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wonderful proactive customer service from Melissa at Hyde & Hare! I ordered a sheepskin cushion, which is absolutely gorgeous, however during the delivery process Melissa spotted that somehow I had c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de decoração de design de interiores
  2. Loja de Roupas
  3. Loja de Móveis
  4. Fornecedor de peles de ovelha e lãs

Escrito pela empresa

The Home of Natural Fibres At Hyde & Hare, we turn to nature to discover the art of slow living. Drawing on age-old traditions, we celebrate the inherent beauty of natural fibres. We want to help you embrace a sense of calm in stolen moments, quiet evenings and sleepy Sunday mornings, even if you have a busy lifestyle. Founded by Piers Dickinson in 2019, our vision has been rooted in the Scandinavian concept of Hygge. We embrace simple pleasures and seek cosiness and contentment – whether that looks like spending time with loved ones or enjoying a new book in your peaceful sanctuary. "Our promise to you is that our furnishings and furniture are made from the finest sustainable, renewable fibres by skilled makers. We’ve all become more aware over the years of the environmental and health benefits of natural fibres, and they really are the most thoughtful way of bringing quiet luxury to your space."


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

168 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(168)

94 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Better than i expected. Quality handbag.

What a great product. We have purchased other similar bags from other suppliers, none made as well as this one. We will definitely return for more. One note for those buying from the USA. It takes time to get through the mail system. Plan ahead!! I did not. The product bailed me out when she received it. You wont be disappointed.

3 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent customer service and Communication

There was a delay with supplying my Xmas order but the company was extremely helpful in sorting out the issue and kept excellent communication so I did not get anxious about whether the rugs would be ready in time ! They went above and beyond to help and made sure the rugs were Xmas wrapped and delivered by Xmas !! Would definitely use this firm again !

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Brilliant after care service

Beautiful products, we had a minor issue, however what’s worth pointing out is that the issue was dealt with incredibly well by Melissa and as a result we would recommend and use Hyde and hare again, brilliant service.

8 de janeiro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Disappointed……

My husband ordered me 3 gorgeous items from H&H for Christmas this year. Unfortunately he had a bad experience with one item, having ordered it, paid for it, only to be told on 2 separate occasions that it was to be delivered, but then it turned out to not be in stock, so the order was cancelled in frustration and had to be reordered by a third party (who then got a discount). One of the other items, a belt, is unfortunately too small and so I am in the process of getting this exchanged. I did send an email on Friday and received a holding response, so I have initiated the exchange process myself on line. I’m hopeful that all goes well and I receive my exchange, but not having heard anything back as yet……will wait and see. Such a shame to post negativity on Customer Service, for a company that produces such excellent goods. I’ll let you know how it goes……. 🤔

Really pleased to update this review with a positive outcome. H&H have made significant efforts to make amends for the issues and we have agreed a resolve. Thank you.

25 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First class all round

Superb quality, speedy delivery, excellent packaging, fair pricing and first class customer service. Delighted with our sheepskin rugs and the friendly messaging. If only all companies could be this good.

13 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality products with high craftsmanship. 100% natural and sustainable fabrics

I find it really difficult to find products with 100% natural fabric these days.
Hyde & Hare not only uses 100% natural material, but from sustainable sources.
My cashmere socks are really cosy and, with the right care will last forever.
My throw is made of 100% British wool and made by a family owned mill. I was so happy to find a company who produces stylish and timeless products with high quality material and craftsmanship rather than cut corners to increase profit. The fact they support small family businesses also means a lot to me.

11 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My double sheepskin rug arrived today.

My double sheepskin rug arrived today.
Absolutely stunning!!!
So well packaged and presented.
A memorable experience from ordering to delivery .
I was kept updated on a regular basis.
Can not recommend the company and my product enough.
Thank you!!

11 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing company !!!

What can I say!!

Amazing customer service from yourselves.
Delivery was fantastic but most of all the cushions and rug are so luxurious and perfect in every way.

4 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I cant rate the customer service high…

I cant rate the customer service high enough for Hyde and Hare, Melissa has been so helpful with my exchange and the service has been quick and excellent.

Stunning product the best sheepskin I have bought!

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dirty rug

The rug was packed in a cardboard box with no other packaging or an invoice.It was not sealed with tape and was slightly open.The rug was bundled in.When I unpacked it the reverse of the rug was covered in dirty marks,boot prints and damp patches.I received it on 8 November and immediately sent emails to various departments with photos,with no response.I don’t know how to return it.

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous Rug

Absolutely love my chocolate sheepskin rug from Hyde and Hare, which looks gorgeous draped over the back of one of our leather chairs. Now I’ve seen what fantastic quality they are, I’ll definitely be ordering more. Excellent communication and the rug arrived within a week. Totally recommend and I’m so happy with my purchase.

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nothing less than obsessed

I am nothing less than obsessed with my gorgeous rug and cushion from Hyde and Hare. You can really see the thought and care that goes into their products as well as the brand itself. I'm a big fan of their sustainable ethos too, big thumbs up from me.

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional products and customer service

I'm now the proud owner of three beautiful bags from Hyde and Hare and they are exquisite, an absolute statement for any day or evening out. The quality of the products and the packaging is exceptional, as is the customer service I received. Thank you Hyde and Hare

1 de outubro de 2024
Avaliação não solicitada

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