Would leave 1 star if I could. I paid $60 to have lanyards for a nonprofit overnighted, and they shipped it to the billing address instead of the shipping address. They claim I got it wrong, but in th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Needed to order some printed silicone wrist bands and realised ID&C, who I'd used before for other items, offered this type of product as well. The process was really simple and the download templates... Ver mais
We ordered fabric bands with a sliding bead and are very happy with the product. The font and image printed very nicely on the fabric and has not faded or smuged after two weeks of wear. The fabric... Ver mais
A empresa respondeu
Excellent quality and outstanding customer service. ID&C Wristbands delivered exactly what we needed for our event, and the entire process was smooth and professional. The wristbands looked great, arr... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviços de Impressão Digital
- também em
- Loja de artigos promocionais
- Loja de impressões e placas
- Serviço de Soluções de Tecnologia para Eventos
Escrito pela empresa
As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.
More ID&C Info
Escrito pela empresa
- Free Delivery
- USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
- Fast Production
- We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.
Our promise
Quality Wristbands Guaranteed
You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.
Informações de contato
United Kingdom, Estados Unidos
- 0845 450 7085 (UK) or + 1 941 739 6935 (USA)
- sales@idcband.com (UK) or contact@idcband.com (USA)
- www.idcband.com
4,4
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I can't really fault them to be honest
I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our annual event each year and the print quality is great.
19 de julho de 2025
Resposta da ID&C Wristbands
Hey Harry, Thank you so much for your kind words! We're thrilled to hear that you've had a smooth and hassle-free experience using our website and that your wristbands have consistently arrived on time for your annual event. It's great to know the print quality meets your expectations too!
We truly appreciate your continued support and look forward to working with you again next year.
Resposta da ID&C Wristbands
HI Dawn, Thank you so much for your kind words! We are glad to hear you found the ordering process easy and the service quick. It is great to know the quality met your expectations as well. We appreciate your support and look forward to serving you again soon!
amazing customer service and product
11 de julho de 2025
Resposta da ID&C Wristbands
Hi Jack - Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our customer service and product. We look forward to serving you again in the future!
Printing quality is good but many of…
Printing quality is good but many of the dog clips have broken with just a few days use.
31 de julho de 2025
Avaliação não solicitada
Resposta da ID&C Wristbands
Thank you for your feedback. We're pleased to hear you were happy with the print quality, but we're sorry to learn that the dog clips didn't hold up as expected. This isn’t the standard we aim for and we’d really like the opportunity to make things right. Please reach out to our team directly so we can look into this further and offer a suitable solution.
Really good service and range of products
Good range of products, dispatch is quick and online ordering/uploading is really clear.
1 de julho de 2025
Resposta da ID&C Wristbands
Thank you for your great feedback! We're so glad to hear you’re happy with our product range and found the dispatch time and online ordering process clear and efficient. We really appreciate your support and hope to work with you again soon!
The ID&C website was easy and intuitive…
The ID&C website was easy and intuitive to use. Design the band was simple. Adding a QR barcode was a snap. Turnaround time was great!
27 de junho de 2025
Resposta da ID&C Wristbands
Thank you so much for your kind words! We're thrilled to hear that you found the website easy to use and that the band design process, including the QR code was smooth. We’re especially glad the turnaround met your expectations. We truly appreciate your support and look forward to working with you again!
Disappointing end.
What a shame. Been using the Company for many years now but just had our first issue. Sent in the Artwork and added this. Upload Note: Please can you add this wording after the Logo Artwork. Artist - All Venues Entry.
Wristbands turned up with three Logo images and no wording at all. It was explained to me that the Upload Note is a automated service and is not read by anyone. 100 wristbands for Next Day Delivery £22 wasted. Very annoying when I have one day to find another supplier.
21 de julho de 2025
Avaliação não solicitada
Resposta da ID&C Wristbands
Thank you for being a valued customer over the years, and we’re truly sorry to hear about the issue with your recent order. We understand how frustrating it must have been to receive wristbands without the requested wording, especially with such a tight deadline.
We apologise for the confusion regarding the Upload Note . We recognise that relying solely on automated instructions can lead to misunderstandings and this clearly impacted your order. Your feedback is important and we’re reviewing our processes to ensure better clarity and communication moving forward.
Please reach out to our customer service team directly so we can discuss how to make this right for you. We appreciate your patience and hope to continue serving you in the future.
Resposta da ID&C Wristbands
Hi Ronald, thank you very much for taking a moment to leave a 5 star review on our recent experience with our team!
Horrid Service - Avoid at all costs
I made an official complaint that was ignored.
Basically ordered 500 wristbands or so to be delivered on the next day (at extra charge) As I placed my order I noticed an error on the design. Called immediately and they said they could amend the design for an extra charge. They failed to notify me that the change would result in a delay and I needed the wristbands the next day( hence why I paid extra for next day delivery).
The following day I call again to make sure the delivery was going to be on time. They guaranteed me they would be delivered on that afternoon.
Delivery did not arrive and when I called to check on it, the office was closed.
The following week, still without the wristbands, I asked for a refund, which was denied.
Honestly, awful service.
Don't understand why as a company you wouldn't communicate to your customers delays that may occur so they can take an informed decision, and why would you charge next day delivery when It won't deliver the next day.
60£ gone to waste, no wristbands in sight, and no refund as apparently this is "protocol"
I would avoid this company at all cost to avoid frustration and disappointment.
Wristbands did not arrive and when I called asked where the parcel was, the office has closed.
19 de junho de 2025
Resposta da ID&C Wristbands
Thank you for sharing your experience with us. We apologise for the frustration and inconvenience caused by the delay in your wristband order and the communication issues you faced. This is certainly not the level of service we aim to provide.
We understand how important timely delivery is, especially when paying for next-day service and we regret that we failed to meet your expectations. Regarding the design amendment and resulting delay, we should have communicated this more clearly and promptly.
Your feedback is taken very seriously and we are currently reviewing our processes to ensure better communication and customer care moving forward. If you are open to it we would like to make things right and discuss a resolution. Please contact our customer service team directly and we will prioritise addressing your concerns.
Thank you again for your feedback and we hope to have the opportunity to restore your faith in our company.
Resposta da ID&C Wristbands
Thank you so much for your review! We're delighted to hear you’re happy with both the product and our service. Your support means a lot to us and we look forward to your next order again in the future!
Very pleased!
The customer service was awesome when I reached out. The quality of the bracelets were nice as well.
7 de junho de 2025
Resposta da ID&C Wristbands
Hi Emily, thank you very much for taking the time to leave a 5 star review on your recent order with us! We are so happy to hear that your experience with our team and the final product was well received, and we look forward to helping you with orders in the future!
Everyone was very helpful
8 de maio de 2025
Resposta da ID&C Wristbands
Thank you very much for your kind review!
Resposta da ID&C Wristbands
Glad we could get it to you in time, thanks for taking the time to leave a review
Quick and quality
Bracelets received quickly and looked exactly as they were designed. Wish they had more options for sliders that don't lock the bracelet in place. Like the wooden bead but didn't need the locking feature.
6 de maio de 2025
Resposta da ID&C Wristbands
Hi Katy, we appreciate you taking the time to leave your review on your recent order experience with us. We will be sure to feedback your note about lock options to our team!
I've used this company many times for…
I've used this company many times for our Festival we hold every year. Fanatical about customer service and delivery.
2 de maio de 2025
Resposta da ID&C Wristbands
Hi Scott, thank you very much for taking the time to leave us a 5 star review on your recent and past order experiences! We look forward to helping you with future orders!
Really fast service!
29 de maio de 2025
Avaliação não solicitada
Resposta da ID&C Wristbands
Thanks for the kind review!
The final product had an inverted logo…
The final product had an inverted logo on our lanyards. I missed it in the proof because the proof is TINY and everything else was correct. It was embarrassing to have an upside down state when lobbying at our state Capitol. I received a 20% refund, which was disappointing.
1 de abril de 2025
Resposta da ID&C Wristbands
Hi Amanda, thank you for letting us know about your recent order issue. We are sorry that this order did not come out as it should have, and we appreciate the confirmation of the detail being missed on the proof that you had approved back to us before production. I do see that our team promptly replied and as you noted in your communication, we did not have time to place a reprint, we offered the discount for your use of still using the lanyards. If you would like to instead return your entire order for a full refund, we can do that as well. Please reach out to our customer experience team at contact@idcband.com if you would like to return your full order.
This is the second time that we have…
This is the second time that we have used ID&C.
We have designed and created fabric wristbands on bulk order from ID&C.
We used one of their templates to get the sizing and space required for the serial numbers correct.
Uploaded it all, popped in the specs and a few weeks later, appeared top quality wristbands.
2 de abril de 2025
Great quality wristbands
Great quality wristbands and the process was very easy to get them sorted!
1 de abril de 2025
Best in the biz
20 de março de 2025
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.