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Idyll Home Avaliações 

209
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy to find what I was looking for. Easy to order. Amazingly fast delivery, considering the size of the garden trellis I ordered. Love the trellis. Really elegant design that fits the space we ne... Ver mais

Avaliado com 5 de um total de 5 estrelas

Idyll Home is great for exclusive items you won't find anywhere else. I am a very satisfied repeat customer. Idyll Home offered me a personal service and it was so nice to deal with one real person... Ver mais

Avaliado com 5 de um total de 5 estrelas

Would definitely recommend this shop. I purchased some home accessories, cushions and bed throw. They arrived quickly by tracked Royal Mail service. The items looked exquisite and surpassed my expecta... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy to navigate website. The ordering process was straightforward with good communication throughout. The item was sent out promptly, and I have also had a very good customer service experience. Th... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de decoração de design de interiores
  3. Loja de Móveis de Jardim
  4. Loja de Iluminação
  5. Loja de móveis ao ar livre
  6. Loja de tapetes

Escrito pela empresa

Idyll Home provide beautiful and interesting home accessories and furnishings. Whether it be a luxurious throw or cushion, handmade crockery, unique furniture or stunning lighting, we still get excited to find new and stylish home accessories that help create your own Idyll Home. We have curated a beautiful selection of modern home furnishings from simple, pared-down Scandi-style furniture to glamorous Moroccan lighting. We source from Danish brands such as Tine K Home and House Doctor, as well as the Dutch brand HKLIVING. We love the combination of modern and vintage home accessories that these European brands offer. We love to discover new handmade items from UK companies too.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

209 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,8

Todas as avaliações

(209)

47 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

silver screws not brass supplied and…

silver screws not brass supplied and inside screws missing

23 de agosto de 2024
logotipo da Idyll Home

Resposta da Idyll Home

Hi Gillian, I am sorry to hear you had a problem with the lights, if you had contacted us we could have sorted this out for you but we haven't heard anything until this review was posted. If you would still like help with the lights please let us know.

Avaliado com 5 de um total de 5 estrelas

I had a problem with my dandelion lights!

I had a problem with my dandelion lights and contacted Idyll Home.
I was given clear advice as to how to check my lights, etc, and when this did not solve the problem they arranged for a collection of my lights.
I have now received replacement lights and my garden is once again pretty at night time, especially for the hedgehogs that visit when I am sleeping.
A very happy customer and prickly friends.

30 de maio de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Avoid the Vence Window box

We purchased the Vence Window box x 2 in October 2021. They were not cheap. It is "crafted from galvanised metal". We anticipated a few years of use on the front wall of our property. It is now rusted and filled with holes both unsightly and unusable. Contact with Idyll has proved of no benefit. Beware!

16 de maio de 2024
Avaliação não solicitada
logotipo da Idyll Home

Resposta da Idyll Home

Hi Barry, galvanised metal will rust over time it is the nature of the material and it will depend on the conditions kept as to how long it will last. We cannot replace the planters 3 almost years after the sale, unfortunately, sorry about that.

Avaliado com 5 de um total de 5 estrelas

Very Happy Customer

A really efficient company to deal with and very competitive prices. Customer service above and beyond and this was tested when I had a tiny issue - they could not have been more willing and prompt in resolving it. I see they have mainly 5 star reviews and these are very well deserved.

25 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not a great experience

The product delivered was very different from the picture. The product wasn’t on a pallet but then had to be returned on a pallet. So far not a good experience and now fighting to get my money back.

21 de março de 2024
Avaliação não solicitada
logotipo da Idyll Home

Resposta da Idyll Home

Hi Jamie, as we have discussed with you to refund the items they will need to be returned to us in a re-saleable condition. All items are fully refundable if they are returned as they came out to you.

Avaliado com 5 de um total de 5 estrelas

I would highly recommend this store

I would highly recommend this store. I bought a beautiful terracotta bowl in their sale which was much reduced from its original price and cheaper than anywhere else I could find it online.
It arrived securely packed within days despite many outlets still being closed for the Christmas break.
This is the second time I have bought items from this company and I have not been disappointed with either the quality of the items nor the care and speed with which they have been dispatched.

28 de dezembro de 2023
Avaliado com 4 de um total de 5 estrelas

Prompt delivery

Prompt delivery. The lights on the copper star didn't twinkle like the description said so a bit disappointed with that but otherwise ok.

27 de dezembro de 2023
Avaliado com 1 de um total de 5 estrelas

Lousy service

Just bought a lamp. Nice looking but dreadful technical design: impossible to disassemble to insert the bulb - and the bulb recommended was simply too large. The item is no longer available and there are no reviews. I wonder why.
Idyll home now want me to buy packaging and pay postage to return their bulky and faulty item. They are not willing to collect it. They also suggest I should have kept the packaging (for months?) in case of a problem.
Honestly, I try to support small / independent businesses but John Lewis here I come.

2 de novembro de 2023
Avaliação não solicitada
logotipo da Idyll Home

Resposta da Idyll Home

Hi Mitzi, from what you have explained the light was not broken when you received it but when you were inserting the bulb you have broken the bulb housing. The item is no longer available because it is sold out and as we explained we have not come across this issue before with the bulb size before so we would need to investigate how this has happened. We could have arranged to collect the item but you explained that you have thrown away all the packaging the day after receiving the light so we did suggest that you find a box to return it in.

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