Ordered from them twice and on both occasions they were really fast with postage and discrete. One order was to replace an order from Club-X who sent out faulty products and had a really drawn out / c... Ver mais
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Veja o que dizem as avaliações
Great customer service! My package arrived 3 days after I purchased it and was discreetly packaged which is essential as I have teenagers. My product was exactly what I wanted and worked really well.... Ver mais
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I recently had the pleasure of dealing with Abby at Ignight Me, and I can’t speak highly enough of the outstanding service I received. From the very beginning, she went above and beyond to ensure... Ver mais
A empresa respondeu
The enema syringe has a sharp edge, I did not want to use it again and had to throw it out. The travel anal douche is a bit flimsy, might use it once more. I do like, however, that it has a big ope... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Ignight Me, we love feedback and are constantly working on ways to keep our customers happy. We are committed to providing our customers with the best service they deserve. Privacy is paramount and with our discreet packaging and Shipping Protect this guarantees your parcel arrives safe and sound. We pride ourselves on our fast delivery! Plus with our free postage on purchases over $99, customers keep coming back for more. At Ignight Me we have over 4000+ products in stock ready to send directly to you from our Australian store. Whether, you are looking for adult sex toys, sexual health needs, games, lingerie, a gift for a loved one or just something a little on the wild side. We are not just another adult toy store, we’re all about bringing excitement, exploration and adventure back into the bedroom. Whether you're enjoying a solo session or spicing things up with your partner, we’ve got the erotic devices to turn your wildest dreams into mind-blowing reality. We stock all the latest brands and products at the best prices. Explore our blogs and videos, learn more with our sexionary and articles from our sexologists. Our excellent service enables you to talk or message directly with our team about any enquiries. Visit us online today!
Informações de contato
Austrália
- www.ignightme.com.au
4,3
Excelente
24 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super quick delivery
Super quick delivery and great communication. Helpful, polite staff and top quality products.
3 de abril de 2026
Resposta de Ignight Me
Hi Steph, thank you for your review. We pride ourselves on quick delivery and do our best to make sure our customers are satisfied!
Expected more for what I paid
Not as good as I hoped and for the money I spent on it.
21 de fevereiro de 2026
Resposta de Ignight Me
Thanks for your feedback. We’re sorry the product wasn’t what you hoped for. Pleasure products are very personal, and what works for one person may not suit another. If you’d like help choosing a different style, we’re always happy to assist.
Resposta de Ignight Me
Thank you for your kind review. We always aim to provide the best customer service we can! Thank you for your continued business with us.
10/10
I recently had the pleasure of dealing with Abby at Ignight Me, and I can’t speak highly enough of the outstanding service I received. From the very beginning, she went above and beyond to ensure everything was handled smoothly, with genuine care and professionalism.
What stood out most was Abby’s patience, understanding and willingness to go the extra mile. No question was too much trouble, and every concern I had was met with understanding and prompt solutions. It’s rare these days to come across someone so dedicated to their role, and it really made my experience with Ignight Me exceptional.
Thanks to Abby, I left feeling valued and reassured that I had made the right choice in trusting this company. I would recommend Ignight Me to anyone, and I truly hope management recognises the incredible asset they have in Abby.
23 de setembro de 2025
Resposta de Ignight Me
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We’re absolutely delighted to hear about your experience with Abby — she truly embodies the care, dedication, and professionalism that we strive for at Ignight Me.
It means a great deal to us that she was able to support you with patience, understanding, and prompt solutions every step of the way. We’re incredibly proud to have her on our team, and your kind words are a wonderful reminder of the impact she makes.
Knowing you left feeling valued and confident in your choice genuinely makes our day. Thank you for recommending Ignight Me — your trust is the greatest compliment we could receive.
We appreciate you, and we’re always here if you need anything in the future!
Super fast delivery
Super fast delivery, quality product and competitive pricing.
9 de setembro de 2025
Resposta de Ignight Me
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our fast delivery, product quality, and competitive pricing met your expectations. Your feedback means the world to us and motivates our team to continue providing excellent service. We truly appreciate your business and look forward to serving you again soon!
The product quality wasn’t anywhere…
The product quality wasn’t anywhere near the original. Won’t be ordering again.
14 de agosto de 2025
Resposta de Ignight Me
Thank you for the feedback. Yes there has been a change in the formula and the old formula is no longer available. Some customers are reporting a change in the effects compared to the original. We are sorry to hear you have have a negative experience with the new formula. We have a large range of similar products we are happy to discuss 😊
Great experience
It is an excellent device once you get used to its size and the controls. It is winning me over.
22 de junho de 2025
Resposta de Ignight Me
Hi Chris, thank you for your positive feedback! We are so glad you like it. Thanks Abby
highly recommend
was in shock how quickly i recieved my parcel.item was the cheapest on line.product was way better than expected.
29 de maio de 2025
Resposta de Ignight Me
Thank you so much for your 5-star review! We're thrilled to hear that your parcel arrived so quickly and that the product exceeded your expectations. We pride ourselves on fast, reliable delivery and exceptional customer service. With our wide range of quality products at competitive prices, we're always here to make your shopping experience easy and enjoyable. Looking forward to serving you again soon!
Had an issue with the first order but…
Had an issue with the first order but Abby fixed the issue with haste and efficiency.
19 de maio de 2025
Resposta de Ignight Me
Hi Maisie,
We are so glad we could fix your issue so quickly. We pride ourselves on our customer service as we like to keep our customers satisfied. 😉
Thanks Abby
Resposta de Ignight Me
We are so happy that you like your product. We love it when our customers get excited. Thank you for the review!
Resposta de Ignight Me
Thanks Mossie, we are glad you are happy with your items! We try to keep our emailing to a minimum but have removed you from our emailing list. Please check in with our site to stay up to date with the latest deals.
Resposta de Ignight Me
Thanks Lili for shopping with Ignight Me. We love to hear that your parcel arrived quickly. Thank you for your review.
Great awesome service
Great online shopping experience and such quick delivery
25 de fevereiro de 2025
Resposta de Ignight Me
Thanks Ross for the feedback! We pride ourselves on getting your products delivered directly to your door as quick as we can. We are glad you had a smooth shopping experience and look forward to you shopping with us again.
Great turnaround service
Great turnaround service, product exactly what was shown great job
22 de fevereiro de 2025
Resposta de Ignight Me
Thank you for the feedback, we love to hear from happy customers. 😉 Delivering products to your door within days of ordering is what we pride ourselves on. Good customers service is as important as good products.
The enema syringe has a sharp edge
The enema syringe has a sharp edge, I did not want to use it again and had to throw it out.
The travel anal douche is a bit flimsy, might use it once more. I do like, however, that it has a big opening, which helps with the cleaning.
1 de fevereiro de 2025
Resposta de Ignight Me
Hi Carmen,
Thank you for your review. We are sorry to hear there was an issue with your product.
Please feel free to contact us directly if you have a product problem and we will be happy to try and rectify this for you.
Thanks for shopping with Ignight Me and we hope to see you again soon.
Kind regards Abby
fast delivery and cheaper than all the…
fast delivery and cheaper than all the other sites
9 de janeiro de 2025
Resposta de Ignight Me
Hi Patsy, Thanks! We pride ourselves on fast delivery directly from our Australian owned warehouse. We know what it's like and strive to offer the best price we can.
Thanks Abby
Resposta de Ignight Me
Thank you, we do pride ourselves on fast delivery and great customer service. Look forward to helping you in the future.
Great all round service 5 star
29 de novembro de 2024
Resposta de Ignight Me
We love 5 star reviews and happy customers. Happy to help with anything further.
Resposta de Ignight Me
We are so glad that you are happy with your products. We pride ourselves on das and discreet delivery.
Fast & Discrete
Ordered from them twice and on both occasions they were really fast with postage and discrete. One order was to replace an order from Club-X who sent out faulty products and had a really drawn out / clunky return and refund process. So IgNight Me were a phenomenal experience after coming from that. Will continue purchasing from them, couldn't recommend them enough.
16 de outubro de 2024
Avaliação não solicitada
Resposta de Ignight Me
Fantastic! Thank you so much for your review. We pride ourselves on great customer service and providing fast and discrete shipping is just one of the ways we keep customers coming back for more.
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