iGPR Avaliações 126

Very helpful in assisting me with importing documents to iGPR. Good knowledge and kindness shown by Tom, thank you for your help.
I find the iGPR system easy to use although they offer to provide the service for completing reports on behalf of the surgery which I think is a great idea. However this comes at a small cost and as we are only a small surgery do not feel this would be beneficial to us, but would most definitely recommend to save practice time.

iGPR managed service have made such a difference to the preparation of our reports. The service is fast and efficient. Redactions are accurate. The support recieved from the IGPR team has been fast, helpful and efficient. Would absolutly recommend the managed service to any GP Practice looking to make efficiencies in their PMA processes.

My manager organised a call back with IGPR for a certain day and time asking for help with files/attachments not being recognised and needing importing. We were importing them one at a time which was so tedious. Tom showed me a way to import them all at once. Tom was helpful, polite and friendly.

IGPR has made a massive difference to workload management, makes completing insurance reports much quicker and more efficiently. Very easy to use product, staff are extremely helpful if ever need to contact them with problems. Would highly recommend

We have only just started using IGPR. I spoke with Lee a few times regarding the services offered and we decided on the Managed Service which frees up a lot of GP time.

Great service and great support if you have any queries. Really don't know why we didn't do this sooner.

Using iGPR has freed up so much time for our admin/managerial staff to carry out other more pressing tasks. The system is very user friendly and quick & easy to process requests.

Very useful software programme. Takes moments to compile reports. Saves lots of GP time. Support Team very helpful too.

We called to install iGPR, spoke to Tom who was very helpful and supportive throughout the call, he answered all our questions and showed us how to use the new version of iGPR. Overall we are very pleased and satisfied with the level service received. Thank you

Good system to use without having to print off paper copy.
Engineer who installed iGPR today was very helpful and transfer over went smoothly

I find using IGPR software is so easy, it makes the process of SAR's requests and electronic reports much more efficient to free up time to be working on other workloads.

The software is easy to use and all options are covered. The engineers are very helpful in solving any problems. The only drawback is the time waiting in the queue on the helpline. This is the only reason I have dropped a star. Otherwise Excellent.

iGPR provide a helpful and time-saving service within the GP setting towards completing SARs, medical reports and insurance reports. We also find that the support team are very useful in explaining ways we can best utilise the iGPR report types/settings.

We use iGPR to process medical reports and patient information requests. It is a very good platform to use which makes our work easier.
We did have a problem so raised the issue and got a call back from a helpful and polite person

Makes dealing with reports so much simpler, great customer service.

iGPR has saved us so much Practice time, admin and clinical. We have been using iGPR now for over 2.5 years and I would be lost with out it. It eliminates a majority of the admin work around medical reports and especially the SAR requests. Would highly recommend.

Makes our secretary work a lot easier! Contacted support today to get this downloaded on my system and was quick & easy. Very nice customer service.

Using IGPR decreases the workload immediately . A friendly , professional and helpful provider .

Great customer service, polite and helpful.
The managed service is definitely saving time.

I work in a GP surgery as an admin/medical secretary and had a great service from a person named 'Ben'. I have submitted a ticket on the website for a call back to have IGPR installed and have found myself needing to do urgent requests for my role. I have given their line a call and was serviced quite quickly, efficiently and with no pressure being put on me at all. There were only 3 people in the que and waiting time was very short.

Thank you for all the help provided today.