Had a problem sending a document and Tom was extremely helpful helping me to fix the problem and showing me where I went wrong. Also went through a couple of new things that had been updated on IGPR t... Ver mais
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Veja o que dizem as avaliações
iGPR is such a simple yet effective system to use! The programme is easily navigatable and really efficient in what it is needed for. Recently I have needed assistance with a few things and Tom in the... Ver mais
Since using IGPR for a few years now, my workload has been made alot easier and manageable while they do all the hard work in the background! The IGPR team very friendly, approachable, professional a... Ver mais
The IGPR system is easy to use but can be slow at times when trying to load large files. However, the support team are very helpful and will often provide you with advice on how to make things easier... Ver mais
Detalhes da empresa
Escrito pela empresa
We are the leading Software and Outsourcing Processor for GDPR compliant Medical Reporting on behalf of Primary Care General Practice. Additionally we are a trusted supplier to the majority of UK Life Insurers, British Military, the Legal Industry and Research Bodies for the request of consented patient medical reports.
Informações de contato
Reino Unido
- hello@igpr.co.uk
- www.igpr.co.uk
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Tom was very polite and helpful and…
Tom was very polite and helpful and got IGPR up and running with EMIS very quickly. The only reason I didn't give the experience a 5 was because the call wait time was very long.
Great customer service!
Great customer service!
We have found iGPR's team really supportive with our recent issue with receiving payments. They took the time to offer detailed support and we have improved the efficiency of the hole process. Thank you!
The igpr system is very easy to use.
The igpr system is very easy to use.
IGPR is very beneficial to our surgery
IGPR is very beneficial to our surgery, it frees up time for the Doctors to treat and see their patients. I have never had any issue with the service, they are very reliable and easy to contact. I have recommended IGPR to other Practice Managers at recent meetings.
My query was dealt with quickly and…
My query was dealt with quickly and professionally. Each step was explained by Tom, he was a star!
Great product with Excellent Customer Service!
Site very user friendly and easy to navigate. Options to conform to the needs of the service you are looking for. Customer service excellent, response time excellent.
Overall provides a more faster efficient service than what we had before.
Always great customer service
Always great customer service with iGPR. Tom particularly today was very thorough with helping me locate a particular report.
Helpful and efficient
Helpful and efficient. Resolved issue quickly and also looked in to a different issue whilst resolving the issue at hand.
Gave great advice and was pleasant on the phone
Very helpful support when contacted…
Very helpful support when contacted today to install system at new site explanation of how to access 2 different IGPR accounts straight forward. The IGPR system is very straight forward to use only negative is not being able to split a completed IGPR report which is a large file which causes issues when trying to send by email
So easy to use and staffs are always so…
So easy to use and staffs are always so lovely and very fast in helping with query
Great product and customer service
Took a while to get through on phone, but as always great customer support, information and helpful with advice. Used iGPR for some years now, no problems, really does help with SARs etc in GP Surgery setting, would recommend.
We have been using of IGPR for nearly 5…
We have been using of IGPR for nearly 5 years now, and I honestly can’t recommend them highly enough. The service they provide is excellent, always thorough, careful, and extremely professional.
IGPR have been a huge support to our practice, especially with reports, and this has saved our team a significant amount of admin time. They really understand the needs of a busy practice and make everything feel much more manageable.
They are also very responsive and reliable. Whenever we have had any questions or issues, they have dealt with them promptly and efficiently, often stepping in to sort things out for us without any fuss. Overall, a brilliant service and a fantastic team to work with. I would absolutely recommend IGPR to any practice looking for dependable and high-quality support.
Faultless Customer Service
Faultless Customer Service! I spoke with Tom and he was so friendly and professional, he fixed the problem within a matter of minutes, very happy with the service provided, thanks again!
We have used iGPR for many years and…
We have used iGPR for many years and the expresience has been great . We have also been using the managed service since it became available for TPP practices and that has helped with the workload management significantly .
To top it all off , the customer service is excellent ( that is if you ever need to contact them)
Great tool to use
Great tool to use, saves a lot of time and the support team are great
The time saved
The time saved, is truly amazing. And the team when you need to get in touch for technical help go above and behind. Especially Tom.
Using iGPR allows us to process our…
Using iGPR allows us to process our reports in an efficient and timely manner. The Support staff are very helpful with any queries - well recommended.
Support
Support from Tom & Ben at Igpr has been very great, they both respond promptly and their knowledge of the system is invaluable.
Great support service
I contacted the support line recently spoke to Aga regarding a couple of issues we were experiencing at the GP Practice with our IGPR system. Aga was extremely helpful, knowledgeable and professional. She not only sorted out/clarified each of the issues and also spent time with me explaining in full. I was very impressed with the service and support we received.
iGPR always helpful - Tom
I always find iGPR very helpful when I phone with a query. Tom was very helpful at suggesting another way for me to send a SAR that I had already completed and sent 3 months ago but has now expired at Solicitors end. This saved me starting from beginning again.
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