Imhelpline Avaliações 

This is the third time we’ve dealt with IMH, and once again the experience has been excellent. We were assigned to Jackie Rudkin, who has been incredibly thorough in explaining everything and offering advice tailored to our circumstances, needs, and preferences around mortgage options and insurance policies.
She was completely transparent throughout the process and never pushy, simply laid out all the information clearly so we could make an informed decision with confidence.
We highly recommend both Jackie and IMH.

Michelle Thompson, our mortgage adviser for our renewal, was extremely helpful. She explained everything clearly and in a way that was easy to understand. Overall, the experience was excellent once again, making the renewal process smooth and straightforward.

Really great going through the remortgage process with
Maria Antoniou. She has been really patient with my queries and explained all the details to me to make sure I am aware of pros and cons of different deals. Really nice working with you. Thanks.

We received very clear and concise advice from Nick Black on pir new mortgage arrangement. Unprompted, Nick went the extra mile to bring forward our appointment to give us the chance to secure better rates ahead of a looming rate change.

We had a great and smooth experience with Scott Leacey for our remortgage. He really took our personal circumstances into consideration and helped us find the best option. It was also a huge help to be able to do our appointments via Teams rather than in person due to busy schedules and young kids.

Amazing service. Very professional, friendly and helpful. Izzie has recently helped us find a mortgage as well as life insurance. We would never use anyone else now. 1st class service. Highly recommend. Thank you!

Scott Leacey was brilliant going through all the details in depth. Outstanding service throughout.

Deepa Joshi was amazing help taking me through my mortgage review. She gave a tailored experience, answered all of my questions and made the process easy to understand.
Thank you Deepa!

Scott Leacey has been very helpful each time we have re-fixed our mortgage. Very thorough and professional in explaining everything. He has sorted us this time round for a home move where we had lots of questions as our finance situation has changed which we couldn’t understand by ourselves. He also worked late to accommodate my work hours which is above and beyond service. Thank you Scott.

Our experience was quick and easy! All aspects of my application were explained thoroughly. Mykola had a friendly approach and was able to answer any questions we had. I would recommend IHM to anyone based on my experience.

This is the second time we've used IMH. The whole experience was very clear and pleasant both times. Michael Payne was extremely helpful in guiding us in the right direction and understanding our needs. He took the time to explain every step without rushing us. He also helped us understand which type of insurance was best for us.
We are extremely happy we chose IMH, and had the pleasure of being advised by Michael for our remortgage. We highly recommend them

I had to select a new mortgage deal and IMH provided me with a great consultant, Jordan Bain, who helped me to choose the right product. I found his help highly professional, very clear and informative. Very helpful. Great service

We have recently remortgaged with advice and support from Lauren Lunnon at IMH and we couldn't be more impressed or grateful. Aside from being absolutely lovely, she has spent significant time thoroughly assessing our situation to find the best possible deal for us. She also gave us honest advice about our current insurance policies and helped us source a better option for us, without being in any way pushy, which is always very much appreciated. We honestly cannot rate IMH and Lauren highly enough. All round great experience.

I’ve been with IMH for around seven years now, and they’ve handled my mortgage and two remortgages with consistently great service. This time I worked with Samuel Cross, and he was outstanding throughout the whole process.

He took care of everything, including my protection insurance, and his advice was clear, helpful, and genuinely reassuring. Sam was polite, courteous, and attentive at every stage, always keeping me updated and making sure I understood each step. He also brought a lovely sense of humour to the process, which made everything feel much lighter and less stressful.

Another excellent experience with IMH — and a big thank you to Sam for making it so smooth. Highly recommend.

Warren was friendly and instantly put us at ease. He clearly explained everything and made sure we were happy at every stage of the process. He ran through everything available to us and despite us deciding not to take his advice on some products he was very professional and respectful of our decisions. He found us the best mortgage deal and also gave us some extremely helpful and valuable advice. We are very happy with the whole process and would happily recommend Warren and IMH for financial help to anyone.

I have had a first class experience in sorting out a remortgage. Ashleigh Ward was providing me with advice and recommendations. I had two appointments in total; the first was to gather my requirements and guide me through some questions. The second outlined the recommended mortgage that best suited my need and budget, while I was also offered other options such as critical illness cover, a will writing service, income protection etc. While Ashleigh gave me comprehensive information about the benefits of this extra cover, it wasn't a hard sell. I took up the will writing service. Through both meetings, Ashleigh was polite, helpful and extremely knowledgable. That helped move through the process efficiently. This is the third time I have organised my mortgage through IMH and I see no reason to change based on that experience. Thanks Ashleigh!

I’ve had a really positive experience working with Nathan at IMH during the initial stages of my remortgage. From the outset, he was transparent and honest about the state of the market, which was particularly reassuring given how volatile things are at the moment.

Nathan was prompt, responsive, and took the time to really listen to what I was trying to achieve. My key aim with this remortgage was to pay off my equity loan, and he made sure this was fully understood and factored into the options he sourced for me. He explained everything clearly, ensuring I felt informed and confident at each step, and demonstrated strong knowledge throughout the process.

Despite challenging market conditions, Nathan secured me a strong mortgage offer, which has now been passed on to the next‑stage team. He also provided valuable support around the equity loan repayment, which has been hugely helpful.

Overall, so far, the service has been professional, transparent, and well‑managed, and I wouldn’t hesitate to recommend Nathan to anyone looking for clear, knowledgeable, and reliable mortgage advice. I now feel confident that the next stages should be as smooth as they can possibly be.

We had a great experience working with our mortgage broker, Daniel Shrimpton. He was incredibly helpful, knowledgeable, and approachable throughout the entire process. Daniel took the time to clearly explain everything and answered all of our questions thoroughly, which really helped put us at ease.

He also provided valuable recommendations and useful information that made a big difference in helping us make informed decisions. His friendly and professional manner made the whole experience smooth and stress-free.

Thank you, Daniel, for your support and guidance—we really appreciate it!

I signed up for the lifetime mortgage support when I bought my flat 13 years ago and it has been well worth it. Before the end of my fixed deal, I get contacted to discuss my options without me having to worry about it. I have had different advisors over the years and they all had a few things in common: They were professional and knowledgable, very friendly and easy to talk to and they have been able to explain the terms in a way that is easily understandable and not overwhelming.
My only annoyance is that I get an initial review first, then another call a week later to lock in the deal. This year this meant the interest had made a significant jump in the meantime and I was ready to lock the deal in at the initial review. I understand that they need to allow time to think the offer over, though there is usually a cooling off period anyway and I could have had a better deal last week than I am getting this week.
Overall, I am finding the service invaluable and would sign up for lifetime support with future mortgages without hesitation!