IMO Car Wash - Braintree Avaliações 50

O TrustScore é 3.5 de um total de 5

3,3

Galleys Corner, CM77 8GA Cressing, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My car always comes out gleaming when I visit. Good value for money and there are often deals on the app which helps with keeping costs down.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I got a Triple Foam wash and it didn't clean my car properly as there was still pieces of dirt stuck on my car when I left and the machine nearly broke my rear wiper blade off.

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

The staff were brilliant but the car wash stopped three times and we were stuck trapped in our car by a pair of rollers or the water jets. I could understand if it was caused by another motorist in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The young man came round to take my payment and pre treat my tyres, the next chap scrubbed all the windows, smiled and made sure I was on the right track and the service was great!

A empresa respondeu


Detalhes da empresa

  1. Lava-jato

Escrito pela empresa

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Informações de contato

  • Galleys Corner, CM77 8GA, Cressing, Reino Unido

3,3

Bom

O TrustScore é 3.5 de um total de 5

50 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, not problem. App is handy.

11 de abril de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Dietmar,

We are so glad you had a great experience and found our app handy!

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Gleaming

My car always comes out gleaming when I visit. Good value for money and there are often deals on the app which helps with keeping costs down.

22 de maio de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Jasmine,

We are so pleased to hear your car always comes out gleaming! We're also glad our app deals help with keeping costs down. Thank you for your feedback!

IMO Car Wash

Avaliado com 3 de um total de 5 estrelas

Good customer service but drying…

Good customer service but drying noodles were dirty and left marks

23 de maio de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Adrian Marston,

We appreciate your feedback. We are sorry the drying noodles were dirty. We will address this.

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Car still covered in bird poo

I’ve usually always come here but this one time I did the car wash I received was unacceptable I had a lot of bird faeces all over the car that they jet washed over but not enough to spray the faeces off and after the car wash was finished I still had so much shit that I had to get out and clean it myself

23 de maio de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Lara Sofia,

We are truly sorry the wash didn't remove the bird deposits from your car. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Always polite

Always polite, and give a good service A*****

17 de maio de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Wendy Wainwright,

We truly appreciate your kind words and positive feedback. We are glad you enjoyed our service.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Customer care

24 de abril de 2026
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Resposta da IMO Car Wash - Braintree

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Avaliado com 3 de um total de 5 estrelas

I got a Triple Foam wash and it didn't…

I got a Triple Foam wash and it didn't clean my car properly as there was still pieces of dirt stuck on my car when I left and the machine nearly broke my rear wiper blade off.

7 de maio de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Abigail Doughty,

We appreciate your feedback. It's regrettable the wash left dirt and affected your wiper blade. We'll share this with our team for improvements.

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Scratches. Dirty.

Went through the car wash having picked the best wash option there was, came out and there was still loads of dirt on my car. I don’t think it would’ve made any difference getting the cheapest wash.

I ended up cleaning my car in front of the workers straight after coming out. Finding scratches on my windscreen and paint work.

2 de maio de 2026
Avaliado com 1 de um total de 5 estrelas

I am not satisfied with the quality of…

I am not satisfied with the quality of my car wash. and foam that was applied to the car almost non-existent very little more water than foam

27 de abril de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Marius,

We appreciate your feedback. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Worst car wash I’ve ever used

Worst car wash I’ve ever used! After paying £7 it was still so dirty I ended up cleaning it myself when I got home. If zero stars were an option I’d have used it!

25 de abril de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Carmel Johnson,

Thank you for your feedback. We're sorry the £7 wash left your car so dirty that you had to clean it yourself. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Braintree IMO Car wash is so bad

Braintree IMO Car wash is so bad, avoid! They took paint off of my car, I showed them where this happened straight after I got out as I noticed when screwing my Ariel back on. They lied and tried telling me it was there when they started, very young boy of a manager was very condescending telling me not to make a scene when I was talking very calm, I think he wanted a reaction. I have contacted IMO twice now and they haven’t even acknowledge the issue, they don’t care clearly! Their customer service is so poor and the car wash is as well, the dirt that was left on my car was appalling, I really regret going there and I am definitely not going back, do yourself a favour and avoid the IMO car Wash at Braintree Galleys Corner it’s not worth taking the risk!!! If I could give 0 stars or negative stars I would

27 de março de 2026
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Resposta da IMO Car Wash - Braintree

Peanuts dog,

We appreciate you bringing this to our attention. We're sorry to hear about the damage to your car and the unsatisfactory service you experienced. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Avaliado com 4 de um total de 5 estrelas

All round pretty good but alloy wheels…

All round pretty good but alloy wheels still very dirty.

18 de abril de 2026
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Resposta da IMO Car Wash - Braintree

Ian Saunders,

We appreciate your feedback and are glad you had a good experience overall. We'll address the alloy wheel cleanliness issue to improve our service.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Easy and organised!

The young man came round to take my payment and pre treat my tyres, the next chap scrubbed all the windows, smiled and made sure I was on the right track and the service was great!

12 de abril de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Jo, Braintree,

We appreciate you sharing your experience! It's great to hear that you found our team attentive and that the service met your expectations. Thanks for the positive feedback.

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Poor service and terrible wash

Apparently bird poo doesn’t come off at this car wash, even though I take my car to the Chelmsford one every week! Man was very aggressive and was not willing to help. He started taking photos of my car without my permission. When I question what he was doing, he became very defensive. I didn’t like he was taking photos of the side of my car with my 2 and 4 year old in the back. Will not be returning to Braintree. Absolutely appalling service- what car wash doesn’t clean your car!!

12 de abril de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Many thanks for your review. Please contact us via our website so that we can investigate further.

Many thanks

IMO

Avaliado com 2 de um total de 5 estrelas

The staff were brilliant but...

The staff were brilliant but the car wash stopped three times and we were stuck trapped in our car by a pair of rollers or the water jets.

I could understand if it was caused by another motorist in the car ahead braking or something but I didn't see any brake lights.

12 de abril de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

COLIN POTTER,

We appreciate your feedback. We regret to hear about the car wash stopping multiple times, leaving you stuck. We will investigate the cause to prevent this issue from happening again.

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Didn’t clean properly water spots left…

Didn’t clean properly water spots left all over car as well

28 de março de 2026
logotipo da IMO Car Wash - Braintree

Resposta da IMO Car Wash - Braintree

Miss Sheryl Wood,

We appreciate your feedback and regret that the wash left water spots. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

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