Car wasn’t overly dirty but needed to clear clear bugs from windscreen paid for most expensive wash and windscreen was still dirty as was half of the rear window as the guy doing the prewash missed t... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoEast Quay, TA6 4DB Bridgwater, GB
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Veja o que dizem as avaliações
Had a ceramic XTR wash paid £19 what a waste of money. Didn’t notice until we got home but there was still quite a bit of bird mess left on the car paying for the full programme you would have expect... Ver mais
A empresa respondeu
Staff are always very polite, friendly and do a great job. Would definitely recommend.
A empresa respondeu
I experienced the most brilliant car wash I've ever had in 10 years using the Bridgwater imo. The young man did his job brilliantly paying real attention and care to each car. He showed a pride and p... Ver mais
Detalhes da empresa
Escrito pela empresa
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informações de contato
East Quay, TA6 4DB, Bridgwater, Reino Unido
3,3
Bom
38 avaliações
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Staff are always very polite
Staff are always very polite, friendly and do a great job. Would definitely recommend.
30 de maio de 2026
Resposta da IMO Car Wash - Bridgwater
Lynda Hurst,
We truly appreciate your kind words! We're so pleased to hear our team provided such excellent service. Thank you for your recommendation!
IMO Car Wash
Resposta da IMO Car Wash - Bridgwater
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Disappointed
Car wasn’t overly dirty but needed to clear clear bugs from windscreen paid for most expensive wash and windscreen was still dirty as was half of the rear window as the guy doing the prewash missed the top half.
Have previously used the car wash and been really impressed but for £20 this was really disappointing
26 de maio de 2026
Resposta da IMO Car Wash - Bridgwater
kscrase,
We appreciate you sharing your experience. We are sorry the premium wash did not meet your expectations, especially regarding the windscreen and rear window. We will review our pre-wash procedures to ensure a thorough clean every time.
IMO Car Wash
Quick and easy with friendly staff
Quick and easy with friendly staff who pays attention to detail. What more do you want?
24 de maio de 2026
Resposta da IMO Car Wash - Bridgwater
Damian S.,
We're so glad you found our service quick and easy, and that our staff's attention to detail made a difference. Thank you for your kind words!
IMO Car Wash
Had a ceramic XTR wash paid £19 what a…
Had a ceramic XTR wash paid £19 what a waste of money. Didn’t notice until we got home but there was still quite a bit of bird mess left on the car paying for the full programme you would have expected it to be all off. The young lads that were doing it should have jet washed it off on the pre wash.wanted to put on photos but wouldn’t it allow me to.
24 de maio de 2026
Resposta da IMO Car Wash - Bridgwater
Glenn Bates,
We appreciate your feedback and regret that the ceramic XTR wash did not meet your expectations, especially with the bird mess remaining. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Resposta da IMO Car Wash - Bridgwater
Hey Kath
Thank you so much for your review! 😊
We’re so glad you had a great experience and that our products and service met your expectations. See you next time—we look forward to seeing you! 🚗✨
Best regards,
Your IMO Car Wash Customer Service Team 🌟
Bridgwater IMO - terrible
Bridgwater IMO
Pre wash - attendant had no interest in doing his job
Inside of Car stank of sulphur as soon as water sprayed.
Car full of dirty marks and streaks from the dryer process - looked cleaner before the wash
Total waste of money and time
30 de abril de 2026
Resposta da IMO Car Wash - Bridgwater
Liz O Neill,
We appreciate you bringing this to our attention. We're sorry the wash quality was poor, the pre-wash attendant disinterested, and the car smelled bad and was marked after. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Clean, but not spotless
There was a queue when I arrived, but I waited and it didn’t take long to get to the front. The car was clean, but not spotless. It is covered in tiny dots, which are either watermarks left from the car wash, or salt deposits not washed off properly. It’s cleaner when I wash it myself!
27 de abril de 2026
Resposta da IMO Car Wash - Bridgwater
Carol,
We appreciate you taking the time to share your experience. We're glad the queue moved quickly for you. We'll review our cleaning process to address the marks you noticed; your feedback helps us improve.
IMO Car Wash
Variable experience depending I think…
Variable experience depending I think on the time and day.
Mostly a reasonable result -I always get the top of the range wash (XTR?) but occasionally find the pre machine wash a lot lacklustre leaving obvious grot, especially on a weekend-might be coincidental but…
12 de abril de 2026
Resposta da IMO Car Wash - Bridgwater
Rexyboy14,
Thank you for your feedback. We appreciate you bringing this to our attention. We'll look into the consistency of our pre-wash process. We aim for a consistently high standard with our top wash.
IMO Car Wash
I had the ultra hd £15 wash
I had the ultra hd £15 wash. But my wheel where still dirty and in the grooves around windows
14 de abril de 2026
Resposta da IMO Car Wash - Bridgwater
customer,
We appreciate your feedback and are sorry the wash did not meet expectations. We'll review our processes to ensure better results in the future.
IMO Car Wash
Good service quick simple process to…
Good service quick simple process to book wash.
Quick easy and staff very efficient,always use IMO car wash sparkling after top wash.
11 de abril de 2026
Resposta da IMO Car Wash - Bridgwater
Mr Wensley ,
We're happy to hear you found our booking process quick and simple, and that our staff were efficient. We appreciate you always choosing our top wash for a sparkling clean!
IMO Car Wash
Gentleman that pre washed our car was very friendly
Had my car washed at my local IMO car wash and the gentleman that did the pre wash was very friendly. The price was very reasonable will definitely be using you again
28 de março de 2026
Resposta da IMO Car Wash - Bridgwater
Emma,
We're happy to hear that you found our pre-wash service friendly and the price reasonable! Thank you for the positive feedback; we look forward to seeing you again.
IMO Car Wash
Resposta da IMO Car Wash - Bridgwater
Mr Keith Scarles,
We regret that the wait was long and our team wasn't attentive. We appreciate your feedback and we'll address this to improve our service.
IMO Car Wash
dirty wheels
very polite staff, disappointed with the wash wheels were still filthy.
21 de março de 2026
Resposta da IMO Car Wash - Bridgwater
ivan,
We appreciate your feedback and are sorry the wash left your wheels dirty. We'll address this with our team to improve our service.
IMO Car Wash
Complaint Regarding Poor Quality Ultra HD Wash
I am writing to express my disappointment with the service I received during my recent visit. I paid for the Ultra HD Wash, expecting a thorough and high-quality clean. However, the result was far from satisfactory.
Despite choosing one of your premium wash options, the grill and alloy wheels were still noticeably dirty, which clearly indicates that the service was not performed to the expected standard.
Given the price and the promise of an enhanced wash, this experience was quite frustrating.
1 de março de 2026
Resposta da IMO Car Wash - Bridgwater
customer,
We appreciate you bringing this to our attention. We regret that the Ultra HD Wash did not meet your expectations, especially regarding the cleanliness of the grill and wheels. We will review our processes to ensure better results. Thank you for your feedback.
IMO Car Wash
Rude, incompetent, argumentative. All I wanted was a Car Wash..
Used Pre-pay via the app and ended up in a full argument with the old guy who works there as he didn't want to honour the Pre-pay (I think because Ceramic XTR was £14 in the app whereas he was charging £20 at site). Tried telling me my QR code was blocked and kept making about being out of pocket. The guy is just ridiculously rude and incompetent. Who needs that level of hassle when getting a car wash? Plenty of others in our area to use so won't be going back here.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da IMO Car Wash - Bridgwater
GT,
We regret you had a negative experience with the app pre-pay and the staff member. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
My car was dirty it is now clean
Like magic paid my money . Sat in my car it when from one side of the car park to the other . Wow this place is special . How else can i describe it
8 de fevereiro de 2026
Resposta da IMO Car Wash - Bridgwater
Ian Dobson,
We're happy you enjoyed the seamless service! It sounds like your experience was truly special, and we appreciate you sharing your positive feedback with us.
IMO Car Wash
Friendly service
Friendly service. Car was cleaned very well - considering it was quite filthy to be fair!
7 de fevereiro de 2026
Resposta da IMO Car Wash - Bridgwater
customer,
We're happy to hear that you found our service friendly and that we were able to clean your car to a high standard. Thank you for your positive feedback!
IMO Car Wash
A mainly positive experience
A mainly positive experience. The operator was friendly. My car was pressure washed before the car wash to loosen the dirt. It was quite clean overall but the back bumpers still had quite a lot of dirt. However I would use the car wash again.
17 de janeiro de 2026
Resposta da IMO Car Wash - Bridgwater
Maria,
We're glad you enjoyed your experience and appreciate your positive feedback! We're sorry the back bumpers weren't as clean as expected. We'll review our processes to ensure a more thorough clean in the future.
IMO Car Wash
Resposta da IMO Car Wash - Bridgwater
Thank you! Your feedback means a lot to us.
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