Visited this car wash for the first time in my new car and unfortunately, it wasn’t the best experience. I wasn’t familiar with a couple of things - instead of being helpful, the staff member seemed i... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWeston Road, CW1 6BW Crewe, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I paid for the top level car wash (not including the interior clean) - CTR Ceramic. On returning home I realised that lots of the ‘harder to get to areas’ hadn’t been cleaned. These areas should hav... Ver mais
A empresa respondeu
Just the kindest most helpful and friendly staff - they're always working so hard and never seem to be fed up or grumpy. My kids sit in the back and just adore coming because Isa will draw a smiley fa... Ver mais
A empresa respondeu
Absolutely fabulous. All the staff are brilliant! Isa in particular.. he always makes my girls smile by always offering them a lollipop as we go in to the car wash.. thank you so much for the 100% top... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informações de contato
Weston Road, CW1 6BW, Crewe, Reino Unido
4,1
Muito Bom
74 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I go every week with our two cars
I go every week with our two cars, constantly great quality wash and dry.
Staff are always pleasant!
2 de junho de 2026
Resposta da IMO Car Wash - Crewe
Robert Barlow,
We are so pleased to hear you consistently receive a great wash and find our team pleasant. Thank you for your continued loyalty!
IMO Car Wash
Very good service and staff
30 de maio de 2026
Resposta da IMO Car Wash - Crewe
customer,
We appreciate your kind words! We are glad you enjoyed our service.
IMO Car Wash
Resposta da IMO Car Wash - Crewe
customer,
We appreciate your feedback! We're glad you had a very good and quick experience.
IMO Car Wash
Not friendly staff member
Visited this car wash for the first time in my new car and unfortunately, it wasn’t the best experience. I wasn’t familiar with a couple of things - instead of being helpful, the staff member seemed impatient and very rude — lots of huffing, eye-rolling which made me feel uncomfortable, especially being in the car on my own. I understand it may have been the end of the day, but as a first-time customer it wasn’t very welcoming. The clean itself was fine, but I will probably use a different location next time.
27 de maio de 2026
Avaliação não solicitada
Resposta da IMO Car Wash - Crewe
Lydia,
We appreciate you sharing your experience. We are truly sorry to hear that your first visit was not welcoming due to the staff interaction. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Value for money
21 de maio de 2026
Resposta da IMO Car Wash - Crewe
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Resposta da IMO Car Wash - Crewe
Gordon Heath,
We're sorry to hear about the cleaning issue. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Resposta da IMO Car Wash - Crewe
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Good value
Good value, very shiny, feels safer than an unmanned car wash and very thorough thank you!
9 de maio de 2026
Resposta da IMO Car Wash - Crewe
customer,
We're happy to hear that you feel safer with our manned car wash and appreciate the value and thoroughness we provide, leaving your car very shiny!
IMO Car Wash
Resposta da IMO Car Wash - Crewe
JANE M,
We're happy you found no queue and that your car was nice, clean, and shiny! Thank you for your positive feedback; we appreciate it greatly.
IMO Car Wash
Exceptional shine.
Speedy, professional service. My car hasn’t looked that clean since I bought it.
Exceptional shine
Would recommend and will definitely return.
26 de abril de 2026
Resposta da IMO Car Wash - Crewe
Patricia Hodgkinson,
We're happy to hear you received speedy, professional service and that your car's shine exceeded your expectations! We appreciate your recommendation and look forward to your return.
IMO Car Wash
Resposta da IMO Car Wash - Crewe
HM Forces Army Veteran. ,
We appreciate you taking the time to share your experience with us. We're so happy to hear that you were impressed with our professional service.
IMO Car Wash
Partial job done.
Kia Sorento...
Rear wasn't dried, so looked a mess.
Wheels still had grime on them, not a complicated design, so looked a mess.
24 de abril de 2026
Resposta da IMO Car Wash - Crewe
Mr Metz,
We regret that the rear of your Kia Sorento wasn't dried properly and that the wheels still had grime.Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Quick payment at scan and pay but car…
Quick payment at scan and pay but car doesn't get a hundred percent clean or has streaks when finished
22 de abril de 2026
Resposta da IMO Car Wash - Crewe
Jensen,
We appreciate your feedback and are glad the payment process was quick. We'll review our cleaning process because a spotless and streak-free result is our goal.
IMO Car Wash
Resposta da IMO Car Wash - Crewe
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Great customer service
Great customer service and very patient with me to help understand how to use the app. Thank you
20 de abril de 2026
Resposta da IMO Car Wash - Crewe
Happy Customer ,
We're happy to hear that our team provided excellent and patient support while you learned to use the app. Thank you for your positive feedback!
IMO Car Wash
Good car wash
The car wash service is good. The cleaning of the wheels could be improved upon though.
I use IMO car wash frequently. The APP works well and always purchase the bundles.
18 de abril de 2026
Resposta da IMO Car Wash - Crewe
Samantha,
We appreciate your feedback and are glad the car wash service met your expectations. We'll review our wheel cleaning process to see how we can improve it. Thank you for using our app and bundles!
IMO Car Wash
Resposta da IMO Car Wash - Crewe
JANE BROWN,
We're happy to hear that you had a quick and easy experience and that your car was shiny! Thank you for your positive feedback.
IMO Car Wash
Resposta da IMO Car Wash - Crewe
Amy Twigg,
We're happy you found our services quick and easy, and that you're happy with the results. Thank you for your positive feedback!
IMO Car Wash
Resposta da IMO Car Wash - Crewe
MR RAYMOND CLYNES,
We're happy you enjoy our car wash and appreciate your continued patronage from Crewe. Thank you for your positive feedback!
IMO Car Wash
Good
Good, quick way to clean your car. And it gets to places where other automatic washers can’t get
3 de abril de 2026
Resposta da IMO Car Wash - Crewe
Przemyslaw Dyner,
We appreciate you taking the time to share your experience! We're happy to hear that our car wash provided a quick and thorough clean.
IMO Car Wash
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.