IMO Car Wash - Doncaster Avaliações 18

O TrustScore é 3 de um total de 5

3,2

Bentley Road, DN5 9SD Doncaster, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good app to facilitate rewards and discounts whilst being able to pay securely. Car wash is okay although it leaves a lot of drying spots. I do prefer the hand washes but it hard to find one that i... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The person operating the car wash didn't hand wash it at all gave it maybe three swipes at best with a pressure washer and sent me into the car wash machine. The blowing dryers didn't come down or g... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Everything went alright except the under the chassis washer is not what I expected at Doncaster location which is the reason I choose to apply for a subscription with you. For now I’ll keep the subsc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always use IMO at bentley, great guys, very welcoming and my car comes out gleaming. No nonsense clean

A empresa respondeu


Detalhes da empresa

  1. Lava-jato

Escrito pela empresa

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Informações de contato

  • Bentley Road, DN5 9SD, Doncaster, Reino Unido

3,2

Bom

O TrustScore é 3 de um total de 5

18 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

App works well for this car wash

Good app to facilitate rewards and discounts whilst being able to pay securely.

Car wash is okay although it leaves a lot of drying spots. I do prefer the hand washes but it hard to find one that is fully legit in my opinion so this is a good alternative.

30 de maio de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Jason Richards,

Thank you for your positive feedback! We're glad you find our app useful for rewards and secure payments. We also appreciate your comments regarding the car wash and drying spots; this helps us improve.

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

I have used IMO for years yet the…

I have used IMO for years yet the service at the Bentley site has gradually got worse.

The operator was too busy laughing and joking on the phone to his friend to take any notice over what he was doing.

£14.00 for a wash that was that bad I had to take my vehicle to a local hand car wash to have it done properly!

No traffic film remover applied at the pre wash.

No brush work completed at pre wash.

More flies on the front bumper than before the wash 😅.

All in all I will be deleting the app and getting my vehicles washed somewhere where the staff care about their customers

22 de maio de 2026
Avaliação não solicitada
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Barry Greenwood,

We appreciate you sharing your recent experience. We are truly sorry to hear about the issues you encountered at our Bentley site, including the lack of pre-wash services and the unsatisfactory cleaning result. This is certainly not the standard we aim for. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Always use IMO at bentley

Always use IMO at bentley, great guys, very welcoming and my car comes out gleaming. No nonsense clean

17 de abril de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Anita,

We appreciate your kind words! It's great to know our team makes you feel welcome and your car looks fantastic. Thanks for your continued support.

IMO Car Wash

Avaliado com 2 de um total de 5 estrelas

He didn't wash my wheel trims or front…

He didn't wash my wheel trims or front or back screen with a brush like they normally do. Nor dis he spray the trims they filthy like they hadn't been washed. ....update an apology has been made but no offer of a free wash to rectify this

3 de abril de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Lynne Bebb,

We appreciate your feedback and regret that the pre-wash was not properly done, with the wheel trims and screens left unwashed. We will review our procedures to improve.

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

I used total wax service yesterday and…

I used total wax service yesterday and It has damaged my car paint and wash was also below satisfactory level. Never recommend it

28 de março de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

A member of our customer service team will be in touch soon via Email.

IMO Car Wash

Avaliado com 3 de um total de 5 estrelas

Pulled up but no one was about

Pulled up but no one was about, had to walk to the cabin to knock on the door to get someone's attention. About ten minutes later they came out sprayed half the car and set me off through the washer.

The clean in the end came out okay but definitely nothing to write home about. Will likely just stick with automatic carwashes going forward. At least there's no waiting for an attendant.

15 de março de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

customer,

We appreciate you taking the time to share your experience. We're sorry the service wasn't as prompt as it should have been and that the cleaning quality didn't meet your expectations. We'll review our procedures to improve attentiveness and cleaning effectiveness.

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

When i arrived it was shut for…

When i arrived it was shut for maintenance. Went into town and 2 hours later still closed. If it's a breakdown fair enough. But maintenance should be done outside opening hours not during

25 de fevereiro de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Ashley Coe,

We regret that you found our establishment closed for maintenance during opening hours. We appreciate your feedback and will review our maintenance schedule to minimize disruptions.

IMO Car Wash

Avaliado com 2 de um total de 5 estrelas

Doncaster imo

The guy who ran the Doncaster imo wash, wasn’t very useful and also the wash was mid at best. Paid for the £18 one and came out with dirt all around my car still.

18 de fevereiro de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

customer,

We appreciate your feedback and regret that the wash and service were not satisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Excellent service

Always excellent service at Bentley. The guys are friendly and helpful

13 de fevereiro de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Claire Duke,

We appreciate your kind words! It's great to hear that you consistently receive excellent and friendly service from our team. We value your feedback!

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Shocking company

Shocking company. Refuse to help. Contacted customer service and ignored. I’d had a free wash from the reward card. Man working scanned it. It disappeared and he said it didn’t work so you have to pay. Sent photo evidence over where could clearly see it had worked and completely ignored. Staff are rude. Use their language as a barrier when you ask them questions about what they have done

9 de fevereiro de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Becky,

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the reward card and the customer service. Please contact us directly at Customer-Services@imo-carwash.co.uk so we can look into this further.

IMO Car Wash

Avaliado com 4 de um total de 5 estrelas

Under chassis washer poor quality in Doncaster.

Everything went alright except the under the chassis washer is not what I expected at Doncaster location which is the reason I choose to apply for a subscription with you. For now I’ll keep the subscription but if I’ll find a better alternative I will cancel it if this doesn’t get improved. Thank you!

1 de fevereiro de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Robert,

We appreciate your feedback and are sorry the under chassis wash at Doncaster didn't meet your expectations. We value your subscription and will look into this to see how we can improve. Thank you for bringing this to our attention.

IMO Car Wash

Avaliado com 4 de um total de 5 estrelas

Car still dirty but fantastic customer services

The person operating the car wash didn't hand wash it at all gave it maybe three swipes at best with a pressure washer and sent me into the car wash machine. The blowing dryers didn't come down or get anywhere near the car so it left it wet and there were no mops at the other end to mop it off. The upshot was i had to clean it when I got home before I went to the funeral.
UPDATE.
The head office customer services have been exemplary and given me an alternative car wash token to use at the Worksop site. which I know to be a good one and I will continue to use. However I would warn everybody against using the one in Doncaster

13 de janeiro de 2026
Avaliação não solicitada
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Paul Muxlow,

We appreciate you bringing this to our attention. We're sorry the wash quality was not up to standards and that the dryers malfunctioned, leaving your car wet. Thank you for your feedback,
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

I paid £10 for the wash programme and…

I paid £10 for the wash programme and it didn't even clean the car. I had to go home and clean all the bits it had missed.

4 de janeiro de 2026
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Susan Fearnley,

We appreciate your feedback and we are sorry the wash program did not meet expectations. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash

Avaliado com 3 de um total de 5 estrelas

Good effort but non speaking English employee didnt help.

Liked the fact I was the only one there wanting my car washed. Disliked the rude foreign bloke who didnt know how to read a QR code.

30 de dezembro de 2025
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

Ian Woodhouse ,

We appreciate you taking the time to share your experience. We'll address the issue with the QR code reader and strive to ensure a better experience in the future.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Quick and easy to use.

Quick and easy to use.

21 de dezembro de 2025
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

ALEX,

We're glad you found it quick and easy to use. Thank you for your positive feedback; we appreciate it a lot.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Great service

Great service! Person explained to us nicely how to log in and give the QR code, without rushing us, even cars were behind us.

6 de dezembro de 2025
logotipo da IMO Car Wash - Doncaster

Resposta da IMO Car Wash - Doncaster

customer cs,

We're happy to hear that our team member provided great service by thoroughly explaining the login process and QR code usage without rushing you. Thank you for your positive feedback!

IMO Car Wash

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais