I appreciate the way my vehicle is so clean and mostly dry by the time I get out of the car wash, but I wish someone would do something about the stagnant water. My car always smells unpleasant for a... Ver mais
A empresa respondeu
Localização
Trocar localização31 Marsh Green Road West, EX2 8PN Exeter, GB
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Veja o que dizem as avaliações
I’ve used IMO Car Wash many times and they never disappoint. The service is consistently great, staff are efficient and friendly, and the car always comes out looking spotless. Quick, reliable, a... Ver mais
A empresa respondeu
The guy was really short, unhelpful and basically rude. I pulled in and bought a car wash. He asked for my QR code - I had no idea how to get that so asked him to help - he said that wasn’t his jo... Ver mais
Great value for money with lots of options as to which carwash you want. Add their easy to use app and multi-purchases meaning extra savings or individual purchases with collection stamps for a free c... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informações de contato
31 Marsh Green Road West, EX2 8PN, Exeter, Reino Unido
3,5
Bom
53 avaliações
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The guy was really short
The guy was really short, unhelpful and basically rude.
I pulled in and bought a car wash. He asked for my QR code - I had no idea how to get that so asked him to help - he said that wasn’t his job.
Very rude and to be honest the pre wash was a pretty pointless purchase - as this was rushed and the wheel arches were still dirty after paying £19 for a wash !!
Not impressed - my 2nd time using this car wash and put off using it again
1 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Car washed yesterday.
Paid £19 to have my car cleaned yesterday and when I got out of the car wash I parked up near their hoover station and checked over my car and I will have bird mess over my car and it is a waste of £19
1 de junho de 2026
Resposta da IMO Car Wash - Exeter
Freya,
We're sorry to hear about the bird mess on your car after your wash. We appreciate you bringing this to our attention and will look into this immediately.
IMO Car Wash
Glad it's so easy to get my car washed
I appreciate the way my vehicle is so clean and mostly dry by the time I get out of the car wash, but I wish someone would do something about the stagnant water. My car always smells unpleasant for a while after it's been washed
27 de maio de 2026
Resposta da IMO Car Wash - Exeter
somebody_else,
We appreciate your feedback regarding your clean vehicle. We're sorry to hear about the unpleasant smell and will investigate the stagnant water issue immediately to improve your experience.
IMO Car Wash
Good service.
24 de maio de 2026
Resposta da IMO Car Wash - Exeter
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
The service I received was excellent…
The service I received was excellent but sadly the wash was not very satisfactory and left dirty marks on my bonnet.
24 de maio de 2026
Resposta da IMO Car Wash - Exeter
Mrs. D Croxford,
We appreciate your feedback. We're sorry the wash left dirty marks. We will review our process to improve.
IMO Car Wash
Resposta da IMO Car Wash - Exeter
Delowar,
We appreciate your kind words! We are glad you enjoyed our service.
IMO Car Wash
A high quality wash at a fair price
A high quality wash at a fair price. Quick and easy to do. I always pre pay for my wash which simplifies the process on the day
11 de maio de 2026
Resposta da IMO Car Wash - Exeter
IB,
We appreciate you sharing your experience! We are happy to hear that our services provide great value and convenience. Thanks for the positive feedback.
IMO Car Wash
Only one person on site
Only one person on site. Didn't spend much time preparing the car - missed the back completely. Car wash brushes not fully working
12 de maio de 2026
Resposta da IMO Car Wash - Exeter
J Tribble,
We appreciate your feedback. We're concerned to hear about the issues you encountered and will review this immediately.
IMO Car Wash
Front of vehicle
Front of vehicle, bonnet and windscreen was still covered in bugs,
6 de maio de 2026
Resposta da IMO Car Wash - Exeter
Steve Wills,
We appreciate your feedback and regret that the vehicle cleanliness did not meet expectations. We will review our cleaning process.
IMO Car Wash
Resposta da IMO Car Wash - Exeter
Wendy Raymond,
We appreciate your feedback! We're so glad that you are consistently happy with the service that we provide to you.
IMO Car Wash
Not as good as it used to be I have…
Not as good as it used to be I have been going here from the first time it opened, but I don't think it's as good, and terrible experience now and fined it's not as busy as it was 😒
20 de abril de 2026
Resposta da IMO Car Wash - Exeter
Lorna Howell,
We appreciate your long-time patronage and are sorry to hear your recent experience was not up to par. We value your feedback and will use it to improve our services.
IMO Car Wash
Very efficient and excellent result
Very efficient and excellent result. Keeps car body work really clean.
25 de abril de 2026
Resposta da IMO Car Wash - Exeter
Stu,
We appreciate you taking the time to leave us this fantastic review! We're happy to hear that you were satisfied with our efficient service and the cleanliness of your car.
IMO Car Wash
Resposta da IMO Car Wash - Exeter
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
There was only one person operating the…
There was only one person operating the wash when I arrived so it was a bit slow. However, it was around lunch time so I suppose his colleagues were having their break. Apart from that it was fine
24 de abril de 2026
Resposta da IMO Car Wash - Exeter
Mr James Clark,
We appreciate your feedback and are sorry the service was slower than expected. We will review staffing during peak times to improve our customer experience. Thank you for your patience.
IMO Car Wash
The bloke was on his own he working so…
The bloke was on his own he working so hard
25 de abril de 2026
Resposta da IMO Car Wash - Exeter
jay jose,
We appreciate you noticing how hard our team member was working. Thank you for your positive feedback and recognition!
IMO Car Wash
Not completely happy
The clean wasn’t brilliant and I paid £17.50 via the app and yet the sign at the car wash said £15.00 if you use the app. So I have overpaid
25 de abril de 2026
Resposta da IMO Car Wash - Exeter
Frank Spencer,
We appreciate your feedback and are sorry the cleaning wasn't satisfactory. We'll check into the app pricing discrepancy you mentioned. Thank you for bringing this to our attention.
IMO Car Wash
Good rain will wash better than your Eco cycle :-(
Well, I knowingly ordered Eco cycle as I don't like the amount of chemicals they use (there was no need this time).
Unfortunately, my car came out with pretty much the exact amount of dead insects on my windscreen as it went in :-(
I didn't expect miracles but this was for me a total waste of money :-(
24 de abril de 2026
Resposta da IMO Car Wash - Exeter
Martin's cottage Martinkova Ch,
We appreciate your feedback. We're sorry the Eco cycle didn't remove the insects as expected and that you feel it was a waste of money. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great service as always.
I’ve used IMO Car Wash many times and they never disappoint. The service is consistently great, staff are efficient and friendly, and the car always comes out looking spotless.
Quick, reliable, and good value for money — exactly what you want from a car wash.
Highly recommended.
11 de abril de 2026
Resposta da IMO Car Wash - Exeter
Marky B,
We're happy to hear that our service consistently meets your expectations. It's great to know you find our team efficient and friendly, and that your car is spotless after the wash. We appreciate your recommendation and value your feedback!
IMO Car Wash
Great service as ever
Great service as ever; regardless of what level wash you’re having/how much it costs, the service is really good.
9 de abril de 2026
Resposta da IMO Car Wash - Exeter
Fiona Algar,
We appreciate you sharing your experience! We're happy to hear that you find our service great, no matter the wash level. Thanks for your positive feedback.
IMO Car Wash
Very knowledgeable member of staff at…
Very knowledgeable member of staff at Exeter. I didn't know what to do, but soon guided ,,👍
31 de março de 2026
Resposta da IMO Car Wash - Exeter
customer,
We're happy to hear that a staff member's knowledge helped guide you! We appreciate your positive feedback and are glad we could assist you effectively. Thanks for sharing.
IMO Car Wash
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