Lovely staff and helpful, many options for carwash from cheap wash to high gloss finish!!!!! Definitely will use again (paid £13) car came briliant
A empresa respondeu
Localização
Trocar localizaçãoRye Road, TN35 5DA Hastings, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Always use triple shampoo £10 and car came spotless, I wonder if I should pay more!!!!they have many options with better wax
A empresa respondeu
Very grumpy operator. Paid for Ultra HD wash online and the results certainly didn’t look like we had received that level of wash. Would be grateful if management could reach out to me as I wish to re... Ver mais
A empresa respondeu
The guy could be a bit happier, the wash is good unfortunately the wheel cleans need some work as the do not look hardly touched for the ceramic top wash.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informações de contato
Rye Road, TN35 5DA, Hastings, Reino Unido
3,7
Bom
48 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
5*****
Lovely staff and helpful, many options for carwash from cheap wash to high gloss finish!!!!!
Definitely will use again (paid £13) car came briliant
1 de junho de 2026
Avaliação não solicitada
Resposta da IMO Car Wash - Hastings
Marian Sandu Gheorghiu,
We are so pleased you enjoyed your car wash experience and found our staff helpful. We appreciate your kind words and look forward to your next visit!
IMO Car Wash
Lovely staff
Always use triple shampoo £10 and car came spotless, I wonder if I should pay more!!!!they have many options with better wax
1 de junho de 2026
Avaliação não solicitada
Resposta da IMO Car Wash - Hastings
Lungu Florin,
We're so glad you enjoyed our triple shampoo service and that your car was spotless! We appreciate your feedback about our other wax options.
IMO Car Wash
Resposta da IMO Car Wash - Hastings
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Not entirely clean
Experience was good, my car just wasn’t entirely clean afterwards
30 de maio de 2026
Resposta da IMO Car Wash - Hastings
Miss L Vincent,
We appreciate your feedback. We are sorry your car wasn't entirely clean. We will address this.
IMO Car Wash
Resposta da IMO Car Wash - Hastings
Stacey Collyer,
We truly appreciate your kind words and positive feedback. We are glad you enjoyed our service.
IMO Car Wash
Poor quality wash
Very grumpy operator. Paid for Ultra HD wash online and the results certainly didn’t look like we had received that level of wash. Would be grateful if management could reach out to me as I wish to report concerns regarding the operation of this site.
29 de maio de 2026
Avaliação não solicitada
Resposta da IMO Car Wash - Hastings
Tom,
Thank you for your feedback. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Machine on a break?
Staff great as ever but somehow feels like the machine itself isn’t washing as well as it used to? The car wash feels like it’s moving slower and isn’t doing as thorough a job anymore, so hopefully this gets fixed soon
22 de maio de 2026
Resposta da IMO Car Wash - Hastings
James,
We appreciate your feedback regarding your recent wash. We are sorry to hear that the machine's performance did not meet your expectations. We are always working to improve our service.
IMO Car Wash
The guy could be a bit happier
The guy could be a bit happier, the wash is good unfortunately the wheel cleans need some work as the do not look hardly touched for the ceramic top wash.
9 de maio de 2026
Resposta da IMO Car Wash - Hastings
Matthew White,
We appreciate your feedback. We will address the team member's demeanor and improve our wheel cleaning, especially with the ceramic top wash. Thank you.
IMO Car Wash
Resposta da IMO Car Wash - Hastings
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Car wash is fine does what you want!
Car wash is fine does what you want!! but the guy there was totally rude and ignorant you need to employ people with better manners
2 de maio de 2026
Resposta da IMO Car Wash - Hastings
customer,
We're happy you liked the car wash. We regret that you experienced impolite behavior from our employee. We'll address this to ensure better customer interactions in the future. Thanks for your feedback.
IMO Car Wash
Not a complete wash.
Not a complete wasThere was no mention when going into the car wash that the first horizontal brush was not working. Therefore not getting the complete program I paid for.
30 de abril de 2026
Resposta da IMO Car Wash - Hastings
Mr Patrick GLYNN,
We appreciate your feedback. We regret that the wash program was incomplete due to the brush malfunction and that this wasn't communicated. We'll review this.
IMO Car Wash
Good Value for money
Good Value for money, well executed cleaning procedure carried out by careful friendly staff
24 de abril de 2026
Resposta da IMO Car Wash - Hastings
John Kelman,
We appreciate your feedback and are so glad you found our service valuable. It's great to hear that you were happy with our team's careful work!
IMO Car Wash
Nice staff.
Nice staff, very friendly. Decent price and my car is always spotless after.
20 de abril de 2026
Resposta da IMO Car Wash - Hastings
Colin,
We appreciate your positive feedback! We're so glad you find our staff friendly, our prices decent, and that your car is spotless after visiting us.
IMO Car Wash
Resposta da IMO Car Wash - Hastings
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
The pre-wash was not done properly
The pre-wash was not done properly; only a water jet was used. Neither tarmac softener nor even soap was applied. I paid for the ceramic XTR, but I'm unsure if I actually received it. They seem to press the same button repeatedly, and the light panel that shows which service has just been performed was, once again, not working.
14 de abril de 2026
Resposta da IMO Car Wash - Hastings
Ricardo Loureiro,
We appreciate you bringing these concerns to our attention. We'll investigate the pre-wash process and the equipment operation. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Easy website to navigate
Easy website to navigate. Good offers on great washes.
Staff always do a fine job too!
13 de abril de 2026
Resposta da IMO Car Wash - Hastings
Colin,
We appreciate you letting us know about your experience! We're so glad you found our website easy to use and that you are happy with our washes and staff.
IMO Car Wash
Poor Signage - a con
We were unable to enter the car wash . We had bike racks on the roof - we had paid using the QR code before we got to the signs. The attendant said we couldn’t go through & said he couldn’t give a £18:50 refund.
We have never been through one of these before so not sure how we would know.
12 de abril de 2026
Resposta da IMO Car Wash - Hastings
Stressedmum,
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Overcharged
Was over charged , scanned the code so my wash should have been £7.60 was charged on my credit card £7.60 plus there was another charge for £1.00
So feel conned
James Blackman
11 de abril de 2026
Resposta da IMO Car Wash - Hastings
Many thanks for your review. Please Contact Us via our website so that we can investigate further.
Many thanks
IMO
Very poor. Parent company and franchisee are not on the same page when it comes to max size of vehicles permitted!
Checked dimensions of my standard VW T6. Checked the local Imo car wash as to whether it fits or not. Double checked online. Downloaded the app. Purchased a HD wash. Drove up there to be greated by the attendant telling us that it does not fit. I told him we had paid already amd asked for a refund. No. It is with the main company. Told him that their website said van fits. I was then told to take it through, but any damage is my responsibility and it is only this time, not to come back! I questioned why the main company says one thing and they said another! Did not inspire confidence in using it. It did fit, but will not be using IMO again!
6 de abril de 2026
Resposta da IMO Car Wash - Hastings
Many Thanks for your review. Please Contact Us via our Website so that we can investigate further.
Many thanks
The guy there who cleans the cars first…
The guy there who cleans the cars first is top notch , and a real nice guy
6 de abril de 2026
Resposta da IMO Car Wash - Hastings
Nigel,
We appreciate you sharing your experience! We're so glad to hear that you were happy with the service provided by our team member.
IMO Car Wash
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.