IMO Car Wash - Ipswich Avaliações 47

O TrustScore é 3.5 de um total de 5

3,7

Hawes Street, IP2 8RL Ipswich, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My first experience with IMO Car Wash was incredibly positive. Having looked for a place to share my review with I was surprised to see so much hate and poor experiences across the country. It s... Ver mais

Avaliado com 1 de um total de 5 estrelas

Always have to reclaim my 19 inch alloys with a rag because the break dust hasn’t fully come off. Also have to park up somewhere afterwards and use shammy leather to dry all the water off and clean... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Quick and easy process, did a pretty decent job, like that they prewash before going through the car wash, but the smell was horrific, like rotten eggs, almost had us throwing up in the car. Don’t kno... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First time I have to use a car wash on my own since my husband died. There was a lovely guy who did the pre-wash before going into the car wash. I explained that I wasn’t sure of the procedure, he... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Lava-jato

Escrito pela empresa

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Informações de contato

  • Hawes Street, IP2 8RL, Ipswich, Reino Unido

3,7

Bom

O TrustScore é 3.5 de um total de 5

47 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service

24 de maio de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Awful. Justice awful

Wheels left dirty, windows smeared and it absolutely stunk like wet dog. Highly recommended going elsewhere

23 de maio de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Anthony Edwards,

We are truly sorry your experience was unsatisfactory. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Good service

20 de maio de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Avaliado com 3 de um total de 5 estrelas

Hard to really tell what wash ur…

Hard to really tell what wash ur getting as so many getting pre wash & half my car got missed before going in. Feel like there's probably no difference between cheapest & dearest wash!

1 de maio de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Andrew Bell,

We appreciate your feedback. We're sorry to hear about the pre-wash and the difficulty understanding the wash options. We'll review our processes to improve clarity and coverage.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Tim,

We appreciate you sharing your experience with us; we are so glad you were happy with our quick and great service. Thank you.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Great wash as always and asked to take…

Great wash as always and asked to take particular area on doors as we’re both filthy, top wash 100% 👌👍

30 de abril de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

David Lee-Taylor,

We're happy to hear that you had a great wash! We appreciate you highlighting our attention to detail regarding the doors. Thanks for your positive feedback!

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, quick and easy

19 de abril de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

CATHIE COLEMAN,

We appreciate you taking the time to share your experience. We are so glad to hear that our service was great, quick, and easy for you.

IMO Car Wash

Avaliado com 3 de um total de 5 estrelas

Total wax program not completed

Purchased total wax program but operative did not pre- clean my alloy wheels before the automated system. In the past they have been washed manually

17 de abril de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Peter Whiley,

We appreciate your feedback. We're sorry the alloy wheels weren't pre-cleaned as they have been in the past. We'll review our procedures to ensure consistency.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Swift service

Swift service, paid on the app. In and out in under 15 minutes and the car looks great. Worth every penny!

11 de abril de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Laura Parker,

We're happy to hear that you had such a swift and satisfying experience with our app and service! Thank you for your fantastic feedback; it means a lot to us.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

As we were in the Q I decided to use…

As we were in the Q I decided to use the QR code and pay to save time. I found it very convenient. I always get a good car wash to good quality. I have ultimate wash.

10 de abril de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Mark Pringle,

We're happy to hear that you found the QR code payment option convenient and time-saving! We appreciate your feedback and are glad you consistently receive a good, quality car wash with the ultimate wash.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

First time I have to use a car wash

First time I have to use a car wash on my own since my husband died.
There was a lovely guy who did the pre-wash before going into the car wash. I explained that I wasn’t sure of the procedure, he was so kind and helpful.
I would definitely use this facility again.

10 de abril de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Carter,

We appreciate you sharing your experience. We're happy to hear that our staff was helpful during your first solo car wash visit. We look forward to seeing you again!

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

First and last time using car wash

Either the chemicals used or the track that pulls the car along has damaged the paint on one of my alloy wheels.
The wheels also weren't clean but the rest of the car was ok.
Now have the expense of repairing the alloy.

6 de abril de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Many Thanks for your review. Please contact us via our website so that we can investigate further.

Avaliado com 2 de um total de 5 estrelas

Terrible cleaning I'll go elsewhere…

Terrible cleaning I'll go elsewhere from now on , still dirt on sides of car and glass .

8 de abril de 2026
Avaliação não solicitada
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Many Thanks for your review. Please contact us via our website so that we can investigate further.

Avaliado com 5 de um total de 5 estrelas

My first visit

My first visit, found the process quick and easy to use and the staff was friendlt.

6 de abril de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

David Jones,

We're happy that your first visit was quick and easy! It's great to hear that our staff was friendly. We appreciate you taking the time to share your experience.

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Always have to reclean my 19 inch…

Always have to reclaim my 19 inch alloys with a rag because the break dust hasn’t fully come off. Also have to park up somewhere afterwards and use shammy leather to dry all the water off and clean the mirrors that are still covered in water
IMO should have a man who does all this outside the Car wash machine once you exit it

4 de abril de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

customer,

We appreciate your feedback and are sorry the wash left brake dust on your alloys and water on the mirrors. We'll review our processes to improve the cleaning and drying quality. Thank you for bringing this to our attention.

IMO Car Wash

Avaliado com 3 de um total de 5 estrelas

Quick and easy, good job.

Quick and easy process, did a pretty decent job, like that they prewash before going through the car wash, but the smell was horrific, like rotten eggs, almost had us throwing up in the car. Don’t know if the waters recycled through or the equipment needs cleaning but something needs doing. If it wasn’t for this I’d of probably given 5 stars.

27 de março de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Ben,

Thank you for your feedback. We're glad the process was quick and efficient and that you appreciated the prewash. We're sorry to hear about the unpleasant smell during your visit. We'll investigate this issue to ensure a better experience for everyone.

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

My car was still dirty after going…

My car was still dirty after going through the wash, I had to wipe the car down myself as there was soap suds still present on the boot and back bumper. I was very disappointed and will not use the facilities again.

15 de março de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Mr Simon Mullan,

Thanks for your review. We regret that the wash left your car dirty, with soap suds remaining. We'll investigate this issue. Please contact Customer-Services@imo-carwash.co.uk.

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Poor service

Poor service , staff not good at all

26 de fevereiro de 2026
logotipo da IMO Car Wash - Ipswich

Resposta da IMO Car Wash - Ipswich

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

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