The car always gets a good clean here, but the staff struggle to understand English (and they are different everytime we go), so sometimes communicating what you want is an issue. Also, prices have... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoAcorn Centre, NG16 4AF Langley Mill, GB
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Veja o que dizem as avaliações
Went to this car wash 2 months ago and it was amazing, car cleaned and paid for a valet. Awesome This time was different, asked about valet and was abruptly told ‘he’s left so no’ Then got to the... Ver mais
A empresa respondeu
Like the app, service on court good pricing about right
QUICK, EASY TO PAY WITH QR CODE AND ALWAYS DOES A GOOD JOB. I LIKE THE DIAMOND WASH WITH ITS UNDERBODY WASH.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informações de contato
Acorn Centre, NG16 4AF, Langley Mill, Reino Unido
3,3
Bom
17 avaliações
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da IMO Car Wash - Langley Mill
alison pickard,
We're so glad you appreciated our friendly service! Thank you for your kind words.
IMO Car Wash
QUICK AND EASY
QUICK, EASY TO PAY WITH QR CODE AND ALWAYS DOES A GOOD JOB. I LIKE THE DIAMOND WASH WITH ITS UNDERBODY WASH.
6 de maio de 2026
Resposta da IMO Car Wash - Langley Mill
Brian Bark,
We're happy you find our service quick and easy, especially with the QR code payment. We appreciate your positive feedback on the Diamond Wash!
IMO Car Wash
I love your car washed but last one…
I love your car washed but last one isn’t as good as usual . Though my car had just had a mot so maybe it the mechanics greasy hand prints left on it !!!!
5 de maio de 2026
Resposta da IMO Car Wash - Langley Mill
Mrs Bee Haslam,
We appreciate your feedback. We regret that your recent wash wasn't up to our usual standards. We'll review our processes to ensure consistent quality. Thank you.
IMO Car Wash
Went to this car wash 2 months ago and…
Went to this car wash 2 months ago and it was amazing, car cleaned and paid for a valet. Awesome
This time was different, asked about valet and was abruptly told ‘he’s left so no’
Then got to the automatic bit and got asked ‘don’t you know how to put your own car in neutral’ in a very condescending way. The auto handbrake had kicked in it seems but this guys patience had already had enough.
Will not return to this one ever again
2 de maio de 2026
Resposta da IMO Car Wash - Langley Mill
Matt ,
We appreciate your feedback and are sorry your recent visit didn't match your previous experience. We regret the valet unavailability and the staff's behavior. We'll review these issues to improve our service.
IMO Car Wash
Turned up at 8am at Langley Mill closed…
Turned up at 8am at Langley Mill closed waste of a trip. You should set maintenance times published or publish later opening times
2 de abril de 2026
Resposta da IMO Car Wash - Langley Mill
Noel Donaldson,
We regret your wasted trip to Langley Mill. We will review how maintenance times are communicated to avoid this issue for other customers. Thank you for your feedback.
IMO Car Wash
Car came out with scratches on bonnet
31 de março de 2026
Resposta da IMO Car Wash - Langley Mill
Many Thanks for your review. Please contact us via our website so that we can investigate further.
Paid for car wash on the app
Paid for car wash on the app , worker unable to scan qr code , had to pay again
27 de março de 2026
Resposta da IMO Car Wash - Langley Mill
customer,
We're sorry the QR code didn't work and you had to pay again. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
The man who washed my car was great
The man who washed my car was great. Lovely friendly guy, really scrubbed my exceptionally dirty car (birds!!) and got it sparkling clean 🧼
17 de março de 2026
Resposta da IMO Car Wash - Langley Mill
HC,
We're happy to hear that our team member provided such great service and got your car sparkling clean! We appreciate you sharing your positive experience with us.
IMO Car Wash
Resposta da IMO Car Wash - Langley Mill
David,
We appreciate your positive feedback! We're so glad you found our car wash well maintained and the service polite. Thank you for your review!
IMO Car Wash
Car always looks great, but getting pricey now.
The car always gets a good clean here, but the staff struggle to understand English (and they are different everytime we go), so sometimes communicating what you want is an issue.
Also, prices have shot up over the last year or so, which means we dont go as often as we normally would. Only went on Saturday as car was absolutely ditched after weeks of bad weather and crap roads.
7 de março de 2026
Resposta da IMO Car Wash - Langley Mill
Claire Wright,
We appreciate your feedback and are glad you are satisfied with our cleaning. We're sorry to hear about the communication difficulties and price increases. We'll address the staffing concerns and review our pricing. Thank you for your time.
IMO Car Wash
Car got stuck had to beep my horn had…
Car got stuck had to beep my horn had the guy didn’t come it wasn’t until another car came and he realised
4 de março de 2026
Resposta da IMO Car Wash - Langley Mill
Lee Arnold,
We regret to hear about the trouble you experienced and the delayed assistance. We'll review this to improve our response times in the future. Thanks.
IMO Car Wash
Recommend
Having received vouchers for 12 car washes I was disappointed to read other reviews however happy with my experience. Attendant friendly, didn't have to wait long & car clean with no damage done.
26 de dezembro de 2021
Avaliação não solicitada
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