IMO Car Wash - Leigh Avaliações 16

O TrustScore é 3.5 de um total de 5

3,3

51-59 St Helens Road, WN7 4HA Leigh, GB


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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Used to like this car wash & was always pleased with the result. However the past 2 times I have been one of the attendants has been very aggressive & rude. When your windscreen is covered in soap s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience at IMO Car Wash. Quick, efficient service and the car came out spotless. Definitely worth it and I’ll be coming back.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

The automated side of the wash was as expected but the manual spraying and manual wash was very poor.

A empresa respondeu


Detalhes da empresa

  1. Lava-jato

Escrito pela empresa

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Informações de contato

  • 51-59 St Helens Road, WN7 4HA, Leigh, Reino Unido

3,3

Bom

O TrustScore é 3.5 de um total de 5

16 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Avaliado com 1 de um total de 5 estrelas

never visiting again!

I paid online and entered the car wash, but was refused entry. The staff didn't know how to communicate or troubleshoot. I was asked to reverse all the way out, and I felt humiliated as the staff was very rude.

24 de maio de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

customer,

We are truly sorry to hear about your frustrating experience. It's concerning that you were refused entry after paying online and that our team's communication was unhelpful. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk


IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Really good car wash!

24 de maio de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Sharron,

We appreciate your kind words. We are glad you enjoyed our car wash service. Thank you for your feedback!

IMO Car Wash

Avaliado com 3 de um total de 5 estrelas

Used to like this car wash but ......!

Used to like this car wash & was always pleased with the result. However the past 2 times I have been one of the attendants has been very aggressive & rude.
When your windscreen is covered in soap suds it is hard to see through it, so banging on my window & looking irritated with me when I have not quite got the car into the correct position is unnecessary.
Car still come out clean, but don't think I will be back.

8 de maio de 2026
Avaliação não solicitada
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

KTS,

We appreciate your feedback and are sorry to hear about the negative experiences with our staff. We will address this behavior to ensure a more pleasant experience in the future. We value your business.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Quick easy to use app and Quick service…

Quick easy to use app and Quick service from the lads

20 de abril de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Geoff Harkness,

We appreciate you letting us know how quick and easy it is to use our app and that you received quick service. We're so glad you had a positive experience!

IMO Car Wash

Avaliado com 3 de um total de 5 estrelas

The automated side of the wash was as…

The automated side of the wash was as expected but the manual spraying and manual wash was very poor.

19 de abril de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Mike Lowe,

We appreciate your feedback. We're sorry the manual wash was not satisfactory. We will review our procedures to ensure better service in the future.

IMO Car Wash

Avaliado com 2 de um total de 5 estrelas

my car still had bubbles on and parts…

my car still had bubbles on and parts where not clean

28 de março de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Joanne,

We appreciate your feedback and regret that the cleaning was not up to standards. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Prices just get made up as they go…

Prices just get made up as they go along. Mini valet listed at £25. Last time I went it was £30 which I accepted because the car had slightly more to hoover. This time was average amount of hoovering required, and said it was £40. When I said no to £40 and stated it is listed 3 feet away from me on the board at £25 the attendant said okay £35. At this point my patience had worn thin and I just said your listed price is £25, it’s either that or not at all. The attendant shrugged and said no. I said fine I will go elsewhere from now on.

27 de março de 2026
Avaliação não solicitada
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Martin13,

We appreciate you bringing this pricing inconsistency to our attention. We're sorry to hear about the frustrating experience you had with the mini valet service. We'll review our pricing procedures to ensure clarity and consistency for all customers in the future. Thanks for your feedback.

IMO Car Wash

Avaliado com 3 de um total de 5 estrelas

Carwash attendant rude

Carwash attendant spent entire time he was dealing with me on his phone taking a personal phone call.

15 de março de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Thomas Creevy,

We appreciate your feedback and time. We're sorry that our service did not meet expectations due to the phone call. We will address this issue.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Does what it says on the tin.

Does what it says on the tin.

6 de março de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Chris Cooper,

We're happy to hear that our product met your expectations. Thank you for your positive feedback; we appreciate it!

IMO Car Wash

Avaliado com 1 de um total de 5 estrelas

Unhelpful service

Unhelpful service. Assistant at the Leigh branch was rude and really unhelpful.

1 de março de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Avaliado com 5 de um total de 5 estrelas

Great experience at IMO Car Wash

Great experience at IMO Car Wash. Quick, efficient service and the car came out spotless. Definitely worth it and I’ll be coming back.

9 de fevereiro de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Natalia,

We're happy you had such a great experience! It's wonderful to know our quick, efficient service left your car spotless. We appreciate your feedback and look forward to seeing you again.

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Good car wash

Good car wash , good prices in and out quick

7 de janeiro de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Susan Wilcock,

We're glad you enjoyed your experience! Thank you for your positive feedback regarding our prices and speed.

IMO Car Wash

Avaliado com 2 de um total de 5 estrelas

Wrong wash provided

We paid for a Total Wax but didn’t get it. The car in front of us was having issues with the car wash not moving along the track, the guy manning the station was back and to into the office pressing buttons to get it functioning again. When brushing and spraying our car he missed a lot of areas and then when it was our turn to go through the wash it was the diamond wax that was flashing on the screen, which is less than what we paid for. The car wash also stopped too early and we had to drive through without it being dried. Had to go back over a lot of the dirty spots when we got home which isn’t good.

3 de janeiro de 2026
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Jo Talbot-Andrews,

We appreciate you taking the time to share your experience. We're sorry the total wax wasn't properly applied and the wash stopped prematurely. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Avaliado com 5 de um total de 5 estrelas

Great experiance

Great experiance as ever and my car is squeecky clean as always

30 de dezembro de 2025
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Thank you for your great feedback. We’re very pleased that our service met your expectations.

Avaliado com 1 de um total de 5 estrelas

£18 waste of money and time

£18 waste of money and time, didn't clean my car properly my wheels didn't get cleaned and the pre wash was a guy spraying something on the bottom end the car and brushing the front window. In the end I went to a DIY jet wash and did it myself.

29 de dezembro de 2025
logotipo da IMO Car Wash - Leigh

Resposta da IMO Car Wash - Leigh

Please can you get in touch with us directly on the following email so we can gather more details?
Customer-Services@imo-carwash.co.uk

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