Used to like this car wash & was always pleased with the result. However the past 2 times I have been one of the attendants has been very aggressive & rude. When your windscreen is covered in soap s... Ver mais
A empresa respondeu
Localização
Trocar localização51-59 St Helens Road, WN7 4HA Leigh, GB
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Veja o que dizem as avaliações
Great experience at IMO Car Wash. Quick, efficient service and the car came out spotless. Definitely worth it and I’ll be coming back.
A empresa respondeu
The automated side of the wash was as expected but the manual spraying and manual wash was very poor.
A empresa respondeu
Great experiance as ever and my car is squeecky clean as always
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Informações de contato
51-59 St Helens Road, WN7 4HA, Leigh, Reino Unido
3,3
Bom
16 avaliações
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never visiting again!
I paid online and entered the car wash, but was refused entry. The staff didn't know how to communicate or troubleshoot. I was asked to reverse all the way out, and I felt humiliated as the staff was very rude.
24 de maio de 2026
Resposta da IMO Car Wash - Leigh
customer,
We are truly sorry to hear about your frustrating experience. It's concerning that you were refused entry after paying online and that our team's communication was unhelpful. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Really good car wash!
24 de maio de 2026
Resposta da IMO Car Wash - Leigh
Sharron,
We appreciate your kind words. We are glad you enjoyed our car wash service. Thank you for your feedback!
IMO Car Wash
Used to like this car wash but ......!
Used to like this car wash & was always pleased with the result. However the past 2 times I have been one of the attendants has been very aggressive & rude.
When your windscreen is covered in soap suds it is hard to see through it, so banging on my window & looking irritated with me when I have not quite got the car into the correct position is unnecessary.
Car still come out clean, but don't think I will be back.
8 de maio de 2026
Avaliação não solicitada
Resposta da IMO Car Wash - Leigh
KTS,
We appreciate your feedback and are sorry to hear about the negative experiences with our staff. We will address this behavior to ensure a more pleasant experience in the future. We value your business.
IMO Car Wash
Thanks for giving my car a good clean ✔️
28 de abril de 2026
Resposta da IMO Car Wash - Leigh
Stephen ,
We appreciate you taking the time to leave us a review. We are so glad to hear that you were happy with how clean your car was. Thank you!
IMO Car Wash
Quick easy to use app and Quick service…
Quick easy to use app and Quick service from the lads
20 de abril de 2026
Resposta da IMO Car Wash - Leigh
Geoff Harkness,
We appreciate you letting us know how quick and easy it is to use our app and that you received quick service. We're so glad you had a positive experience!
IMO Car Wash
The automated side of the wash was as…
The automated side of the wash was as expected but the manual spraying and manual wash was very poor.
19 de abril de 2026
Resposta da IMO Car Wash - Leigh
Mike Lowe,
We appreciate your feedback. We're sorry the manual wash was not satisfactory. We will review our procedures to ensure better service in the future.
IMO Car Wash
my car still had bubbles on and parts…
my car still had bubbles on and parts where not clean
28 de março de 2026
Resposta da IMO Car Wash - Leigh
Joanne,
We appreciate your feedback and regret that the cleaning was not up to standards. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Prices just get made up as they go…
Prices just get made up as they go along. Mini valet listed at £25. Last time I went it was £30 which I accepted because the car had slightly more to hoover. This time was average amount of hoovering required, and said it was £40. When I said no to £40 and stated it is listed 3 feet away from me on the board at £25 the attendant said okay £35. At this point my patience had worn thin and I just said your listed price is £25, it’s either that or not at all. The attendant shrugged and said no. I said fine I will go elsewhere from now on.
27 de março de 2026
Avaliação não solicitada
Resposta da IMO Car Wash - Leigh
Martin13,
We appreciate you bringing this pricing inconsistency to our attention. We're sorry to hear about the frustrating experience you had with the mini valet service. We'll review our pricing procedures to ensure clarity and consistency for all customers in the future. Thanks for your feedback.
IMO Car Wash
Carwash attendant rude
Carwash attendant spent entire time he was dealing with me on his phone taking a personal phone call.
15 de março de 2026
Resposta da IMO Car Wash - Leigh
Thomas Creevy,
We appreciate your feedback and time. We're sorry that our service did not meet expectations due to the phone call. We will address this issue.
IMO Car Wash
Resposta da IMO Car Wash - Leigh
Chris Cooper,
We're happy to hear that our product met your expectations. Thank you for your positive feedback; we appreciate it!
IMO Car Wash
Unhelpful service
Unhelpful service. Assistant at the Leigh branch was rude and really unhelpful.
1 de março de 2026
Resposta da IMO Car Wash - Leigh
Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk
Great experience at IMO Car Wash
Great experience at IMO Car Wash. Quick, efficient service and the car came out spotless. Definitely worth it and I’ll be coming back.
9 de fevereiro de 2026
Resposta da IMO Car Wash - Leigh
Natalia,
We're happy you had such a great experience! It's wonderful to know our quick, efficient service left your car spotless. We appreciate your feedback and look forward to seeing you again.
IMO Car Wash
Resposta da IMO Car Wash - Leigh
Susan Wilcock,
We're glad you enjoyed your experience! Thank you for your positive feedback regarding our prices and speed.
IMO Car Wash
Wrong wash provided
We paid for a Total Wax but didn’t get it. The car in front of us was having issues with the car wash not moving along the track, the guy manning the station was back and to into the office pressing buttons to get it functioning again. When brushing and spraying our car he missed a lot of areas and then when it was our turn to go through the wash it was the diamond wax that was flashing on the screen, which is less than what we paid for. The car wash also stopped too early and we had to drive through without it being dried. Had to go back over a lot of the dirty spots when we got home which isn’t good.
3 de janeiro de 2026
Resposta da IMO Car Wash - Leigh
Jo Talbot-Andrews,
We appreciate you taking the time to share your experience. We're sorry the total wax wasn't properly applied and the wash stopped prematurely. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great experiance
Great experiance as ever and my car is squeecky clean as always
30 de dezembro de 2025
Resposta da IMO Car Wash - Leigh
Thank you for your great feedback. We’re very pleased that our service met your expectations.
£18 waste of money and time
£18 waste of money and time, didn't clean my car properly my wheels didn't get cleaned and the pre wash was a guy spraying something on the bottom end the car and brushing the front window. In the end I went to a DIY jet wash and did it myself.
29 de dezembro de 2025
Resposta da IMO Car Wash - Leigh
Please can you get in touch with us directly on the following email so we can gather more details?
Customer-Services@imo-carwash.co.uk
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